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July 2000

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Subject	From	Date	Size
2nd Processor	Tom Jahrmann <[log in to unmask]>	Tue, 25 Jul 2000 10:51:13 -0400	32 lines
Re: 2nd Processor	Heisey, Tom <[log in to unmask]>	Tue, 25 Jul 2000 09:51:28 -0500	61 lines
Re: 2nd Processor	Shawn Clabough <[log in to unmask]>	Tue, 25 Jul 2000 08:05:53 -0700	29 lines
Re: 2nd Processor	Shawn Clabough <[log in to unmask]>	Tue, 25 Jul 2000 08:07:53 -0700	34 lines
<No subject>	Dr Yeap Ban Aik <[log in to unmask]>	Fri, 7 Jul 2000 20:33:27 +0800	51 lines
<No subject>	Dr Yeap Ban Aik <[log in to unmask]>	Fri, 7 Jul 2000 20:34:24 +0800	48 lines
<No subject>	Jimmy Brower <[log in to unmask]>	Thu, 13 Jul 2000 16:27:28 -0700	35 lines
<No subject>	Jimmy Brower <[log in to unmask]>	Thu, 13 Jul 2000 17:14:48 -0700	35 lines
A Galaxy Far, Far Away ...	Dennis Lapcewich <[log in to unmask]>	Thu, 20 Jul 2000 13:14:07 +0930	21 lines
Re: A Galaxy Far, Far Away ...	D Rod McPherson <[log in to unmask]>	Thu, 20 Jul 2000 10:08:48 -0700	32 lines
Acceptable Internet use policies	MICHAEL BERGER <[log in to unmask]>	Tue, 4 Jul 2000 14:51:03 -0700	18 lines
Access Question	Tom Bitter <[log in to unmask]>	Wed, 5 Jul 2000 10:56:31 -0500	18 lines
Re: Access Question	Jon Rowland <[log in to unmask]>	Wed, 5 Jul 2000 10:57:56 -0500	276 lines
Re: Access Question	Dana Ditomaso <[log in to unmask]>	Wed, 5 Jul 2000 12:33:24 -0400	41 lines
Re: Access Question	Devin Callaway <[log in to unmask]>	Fri, 7 Jul 2000 15:26:25 -0600	87 lines
Advice About The User and Her Monitor	Lee Eastman <[log in to unmask]>	Thu, 27 Jul 2000 09:16:11 -0700	18 lines
Advice--User Wants New Monitor, Long	Lee Eastman <[log in to unmask]>	Wed, 26 Jul 2000 15:12:08 -0700	29 lines
Re: Advice--User Wants New Monitor, Long	Patrick Frith <[log in to unmask]>	Wed, 26 Jul 2000 18:22:12 -0400	58 lines
Re: Advice--User Wants New Monitor, Long	Robert Minneman <[log in to unmask]>	Wed, 26 Jul 2000 16:39:47 -0600	243 lines
Re: Advice--User Wants New Monitor, Long	Wendy Uren <[log in to unmask]>	Thu, 27 Jul 2000 08:45:37 +1000	53 lines
Re: Advice--User Wants New Monitor, Long	Kirschner, Mark <[log in to unmask]>	Wed, 26 Jul 2000 16:18:06 -0700	277 lines
Re: Advice--User Wants New Monitor, Long	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 26 Jul 2000 19:25:04 -0500	27 lines
Re: Advice--User Wants New Monitor, Long	Mills, Bert <[log in to unmask]>	Wed, 26 Jul 2000 15:27:39 -0700	59 lines
Re: Advice--User Wants New Monitor, Long	Prescott Small <[log in to unmask]>	Wed, 26 Jul 2000 21:07:13 -0500	103 lines
Re: Advice--User Wants New Monitor, Long	Melissa Batalla <[log in to unmask]>	Thu, 27 Jul 2000 12:12:17 +1000	47 lines
Re: Advice--User Wants New Monitor, Long	Martha Lundgren <[log in to unmask]>	Thu, 27 Jul 2000 08:58:08 -0500	32 lines
Akamai falling off NASDAQ	D Rod McPherson <[log in to unmask]>	Tue, 25 Jul 2000 13:57:04 -0700	25 lines
Re: Akamai falling off NASDAQ	Kimak, Betsy - ITD Helpdesk <[log in to unmask]>	Tue, 25 Jul 2000 16:18:54 -0600	56 lines
Re: Akamai falling off NASDAQ	D Rod McPherson <[log in to unmask]>	Tue, 25 Jul 2000 15:35:11 -0700	36 lines
Announcing July 2000 edition of the Help Desk FAQ	Philip Verghis <[log in to unmask]>	Sun, 9 Jul 2000 23:15:53 -0400	22 lines
ATTN: Magic 6.0x Users!	Kevin Murphy <[log in to unmask]>	Tue, 25 Jul 2000 15:37:16 -0400	23 lines
Re: ATTN: Magic 6.0x Users!	Rick Nichols <[log in to unmask]>	Tue, 25 Jul 2000 14:07:18 -0700	37 lines
Back on the list...	Brigid Wainwright <[log in to unmask]>	Thu, 27 Jul 2000 08:04:15 -0700	32 lines
Benjamin Iris/MTA Notes is out of the office.	Benjamin Iris <[log in to unmask]>	Mon, 17 Jul 2000 01:03:10 -0800	11 lines
Re: Benjamin Iris/MTA Notes is out of the office.	Dennis Lapcewich <[log in to unmask]>	Mon, 17 Jul 2000 21:38:50 +0930	20 lines
Re: Benjamin Iris/MTA Notes is out of the office.	Donna Propst <[log in to unmask]>	Mon, 17 Jul 2000 09:54:58 -0400	35 lines
Bonus schemes (longish)	Battrick, Phil <[log in to unmask]>	Tue, 18 Jul 2000 12:04:17 +0100	53 lines
Re: Bonus schemes (longish)	Rob Chorley <[log in to unmask]>	Thu, 20 Jul 2000 07:55:28 +0100	82 lines
Calculating staffing levels	Massimo Paolini <[log in to unmask]>	Mon, 10 Jul 2000 15:52:50 -0700	20 lines
Re: Calculating staffing levels	Marie Denikas <[log in to unmask]>	Tue, 11 Jul 2000 11:03:49 -0500	91 lines
Call Procedures	Meredith Crone <[log in to unmask]>	Mon, 3 Jul 2000 16:53:55 +1200	13 lines
Re: Call Procedures	Steven Huskey <[log in to unmask]>	Mon, 3 Jul 2000 08:45:08 -0400	40 lines
Re: Call Procedures	Martha Lundgren <[log in to unmask]>	Mon, 3 Jul 2000 08:53:16 -0500	50 lines
Changing the default mail program	Robin Quattlebaum <[log in to unmask]>	Fri, 28 Jul 2000 09:38:23 -0500	26 lines
Re: Changing the default mail program	Adrian Rose <[log in to unmask]>	Fri, 28 Jul 2000 11:08:32 -0400	46 lines
Re: Changing the default mail program	Heisey, Tom <[log in to unmask]>	Fri, 28 Jul 2000 10:23:14 -0500	44 lines
clientele & Lotus Notes	nerissa vizcarra <[log in to unmask]>	Tue, 11 Jul 2000 00:26:12 PDT	21 lines
Clientele Discussion Group	Paul Groves <[log in to unmask]>	Tue, 11 Jul 2000 17:44:21 +0100	20 lines
Re: Clientele Discussion Group	Kirschner, Mark <[log in to unmask]>	Tue, 11 Jul 2000 09:55:32 -0700	29 lines
Re: Clientele Discussion Group	Joey McGowan <[log in to unmask]>	Tue, 11 Jul 2000 11:56:47 -0500	44 lines
Re: Clientele Discussion Group	Peterson, Amy <[log in to unmask]>	Tue, 11 Jul 2000 09:54:38 -0700	36 lines
Re: Clientele Discussion Group	Jon Rowland <[log in to unmask]>	Tue, 11 Jul 2000 11:54:17 -0500	69 lines
Re: Clientele Discussion Group	Brad Green <[log in to unmask]>	Tue, 11 Jul 2000 09:52:36 -0700	29 lines
Re: Clientele Discussion Group	Yady Garnett <[log in to unmask]>	Tue, 11 Jul 2000 10:15:41 -0700	35 lines
Re: Clientele Discussion Group	Brenda Grammatico <[log in to unmask]>	Tue, 11 Jul 2000 13:25:46 -0400	37 lines
Re: Clientele Discussion Group	Computer Support <[log in to unmask]>	Tue, 11 Jul 2000 13:38:46 -0400	41 lines
Re: Clientele Discussion Group	Jeffrey S. Smith <[log in to unmask]>	Tue, 11 Jul 2000 13:18:43 -0700	41 lines
Re: Clientele Discussion Group	Donna Propst <[log in to unmask]>	Tue, 11 Jul 2000 14:20:01 -0400	36 lines
Re: Clientele Discussion Group	Massimo Paolini <[log in to unmask]>	Tue, 11 Jul 2000 11:24:41 -0700	36 lines
Re: Clientele Discussion Group	Brian Burns <[log in to unmask]>	Tue, 11 Jul 2000 17:27:32 -0500	45 lines
Re: Clientele Discussion Group	Eileen Griffin <[log in to unmask]>	Tue, 11 Jul 2000 18:55:44 -0400	56 lines
Re: Clientele Discussion Group	Ronald A. Cline <[log in to unmask]>	Tue, 11 Jul 2000 19:21:17 -0500	70 lines
Re: Clientele Discussion Group	Kjell Höddelius <[log in to unmask]>	Wed, 12 Jul 2000 08:10:14 +0200	53 lines
Re: Clientele Discussion Group	Jennings, Dave <[log in to unmask]>	Wed, 12 Jul 2000 07:50:55 +0100	84 lines
Re: Clientele Discussion Group	Cheryl Grimes <[log in to unmask]>	Wed, 12 Jul 2000 08:12:11 -0400	43 lines
Clientele Discussion Group	Paul Groves <[log in to unmask]>	Mon, 17 Jul 2000 13:21:37 +0100	25 lines
Re: Clientele Discussion Group	Jeffrey S. Smith <[log in to unmask]>	Mon, 17 Jul 2000 07:59:40 -0700	46 lines
Re: Clientele Discussion Group	Tony Thompson <[log in to unmask]>	Mon, 17 Jul 2000 08:10:55 -0500	40 lines
Re: Clientele Discussion Group	Chiu, David T. <[log in to unmask]>	Mon, 17 Jul 2000 09:48:04 -0400	56 lines
Re: Clientele Discussion Group	Mary Heid <[log in to unmask]>	Mon, 17 Jul 2000 10:19:48 -0400	48 lines
Re: Clientele Discussion Group	Michele Wright <[log in to unmask]>	Mon, 17 Jul 2000 10:34:59 -0400	68 lines
Re: Clientele Discussion Group	Tru Nguyen <[log in to unmask]>	Mon, 17 Jul 2000 09:07:27 -0700	39 lines
Re: Clientele Discussion Group	Melissa Batalla <[log in to unmask]>	Tue, 18 Jul 2000 11:34:36 +1000	50 lines
Re: Clientele Discussion Group	Melissa Batalla <[log in to unmask]>	Tue, 18 Jul 2000 11:42:57 +1000	45 lines
Re: Clientele Discussion Group	Phillip D. Maxey <[log in to unmask]>	Tue, 18 Jul 2000 12:16:06 -0500	54 lines
Clientele discussion Group	Paul Groves <[log in to unmask]>	Fri, 28 Jul 2000 17:36:36 +0100	24 lines
Clientele, eRelationship 2000, CMS software packages	Tony Thompson <[log in to unmask]>	Mon, 10 Jul 2000 10:57:42 -0500	26 lines
Re: Clientele, eRelationship 2000, CMS software packages	Jeffrey S. Smith <[log in to unmask]>	Mon, 10 Jul 2000 11:32:06 -0700	61 lines
Re: Clientele, eRelationship 2000, CMS software packages	Patrick Frith <[log in to unmask]>	Mon, 10 Jul 2000 12:30:57 -0400	87 lines
Re: Clientele, eRelationship 2000, CMS software packages	Allen, Erick <[log in to unmask]>	Mon, 10 Jul 2000 12:07:56 -0500	38 lines
Re: Clientele, eRelationship 2000, CMS software packages	Peterson, Amy <[log in to unmask]>	Mon, 10 Jul 2000 10:05:04 -0700	79 lines
Re: Clientele, eRelationship 2000, CMS software packages	Zabowski, Ronald E <[log in to unmask]>	Mon, 10 Jul 2000 13:44:39 -0400	107 lines
Re: Clientele, eRelationship 2000, CMS software packages	Joey McGowan <[log in to unmask]>	Mon, 10 Jul 2000 13:28:33 -0500	110 lines
Re: Clientele, eRelationship 2000, CMS software packages	Doug Reade <[log in to unmask]>	Mon, 10 Jul 2000 11:44:58 -0700	128 lines
Re: Clientele, eRelationship 2000, CMS software packages	Donna Propst <[log in to unmask]>	Mon, 10 Jul 2000 15:17:13 -0400	156 lines
Re: Clientele, eRelationship 2000, CMS software packages	Paul McCreadie <[log in to unmask]>	Mon, 10 Jul 2000 16:52:37 -0600	106 lines
Re: Clientele, eRelationship 2000, CMS software packages	Peterson, Amy <[log in to unmask]>	Tue, 11 Jul 2000 09:53:19 -0700	134 lines
Computing surveys	Battrick, Phil <[log in to unmask]>	Thu, 6 Jul 2000 15:41:00 +0100	25 lines
Re: Computing surveys	Allen, Erick <[log in to unmask]>	Thu, 6 Jul 2000 10:09:38 -0500	35 lines
Customer Survey	Victor Rivera <[log in to unmask]>	Thu, 13 Jul 2000 12:49:15 -0700	10 lines
Re: Customer Survey	Jeannette Berman <[log in to unmask]>	Thu, 13 Jul 2000 15:56:49 -0400	21 lines
Re: Customer Survey	Johnson, Margaret <[log in to unmask]>	Thu, 13 Jul 2000 12:54:55 -0700	26 lines
Re: Customer Survey	Stoner, Keri <[log in to unmask]>	Thu, 13 Jul 2000 15:56:14 -0500	38 lines
customer surveys	Lee Levin <[log in to unmask]>	Sat, 15 Jul 2000 06:01:24 -0700	23 lines
Drive Image Pro vs. Ghost	Stuart, Lana <[log in to unmask]>	Mon, 31 Jul 2000 08:43:30 -0400	25 lines
Re: Drive Image Pro vs. Ghost	Barbezat, Edward <[log in to unmask]>	Mon, 31 Jul 2000 09:30:27 -0400	47 lines
Error in McAfee	Teri Dorsey <[log in to unmask]>	Fri, 21 Jul 2000 14:14:40 -0400	25 lines
Error in McAfee Help Desk	Teri Dorsey <[log in to unmask]>	Fri, 21 Jul 2000 10:25:35 -0400	24 lines
Re: Error in McAfee Help Desk	Susan Derylak <[log in to unmask]>	Fri, 21 Jul 2000 13:17:12 -0400	59 lines
Estimated support burden?	Mikael Blaisdell <[log in to unmask]>	Tue, 25 Jul 2000 18:30:27 -0400	51 lines
Re: Estimated support burden?	Marie Denikas <[log in to unmask]>	Tue, 25 Jul 2000 17:38:39 -0500	78 lines
Re: Estimated support burden?	Mikael Blaisdell <[log in to unmask]>	Tue, 25 Jul 2000 18:54:50 -0400	17 lines
Exchange Server Help	Cindy Hudson <[log in to unmask]>	Mon, 17 Jul 2000 15:34:09 -0400	22 lines
Re: Exchange Server Help	Scott Asbeck <[log in to unmask]>	Mon, 17 Jul 2000 14:37:13 -0500	35 lines
Re: Exchange Server Help	Jennifer Walsh <[log in to unmask]>	Mon, 17 Jul 2000 17:08:16 -0230	36 lines
Font Size and Colour	Paul Groves <[log in to unmask]>	Mon, 17 Jul 2000 13:17:46 +0100	20 lines
Friday Humor	Dennis Lapcewich <[log in to unmask]>	Fri, 14 Jul 2000 10:18:10 +0930	47 lines
Friday Humor	Dennis Lapcewich <[log in to unmask]>	Fri, 21 Jul 2000 12:44:35 +0930	20 lines
Friday Humor - computer humor	Donna Propst <[log in to unmask]>	Fri, 7 Jul 2000 13:39:43 -0400	75 lines
Friday Humor - Great White North	Dennis Lapcewich <[log in to unmask]>	Fri, 21 Jul 2000 12:52:49 +0930	17 lines
Re: Friday Humor - Great White North	Marianne Robertson (Lea) <[log in to unmask]>	Sat, 22 Jul 2000 00:42:17 -0600	19 lines
Friday Humor - Great White North	D Rod McPherson <[log in to unmask]>	Sat, 22 Jul 2000 14:18:53 -0700	55 lines
Re: Friday Humor - Great White North	Dana Ditomaso <[log in to unmask]>	Sat, 22 Jul 2000 17:32:28 -0400	32 lines
Friday Humor - Questions	Dennis Lapcewich <[log in to unmask]>	Fri, 21 Jul 2000 13:06:06 +0930	12 lines
Friday humor -puns	Donna Propst <[log in to unmask]>	Fri, 14 Jul 2000 14:56:02 -0400	23 lines
Re: Friday humor -puns	Kym Jones <[log in to unmask]>	Sat, 15 Jul 2000 10:09:35 +0930	32 lines
Re: Friday humor -puns	Dennis Lapcewich <[log in to unmask]>	Sat, 15 Jul 2000 10:21:05 +0930	40 lines
Re: Friday humor -puns	Heisey, Tom <[log in to unmask]>	Sat, 15 Jul 2000 16:08:23 -0500	40 lines
Re: Friday humor -puns	Kym Jones <[log in to unmask]>	Sun, 16 Jul 2000 11:46:42 +0930	50 lines
Friday humor: Morale boosters revisited	Roman J. Olynyk <[log in to unmask]>	Fri, 21 Jul 2000 08:45:21 -0400	128 lines
Friday Humour : Bricklayer's Accident Report	Jane Burn <[log in to unmask]>	Fri, 28 Jul 2000 12:02:02 +0100	60 lines
Re: Friday Humour : Bricklayer's Accident Report	Kym Jones <[log in to unmask]>	Fri, 28 Jul 2000 22:51:42 +0930	78 lines
Friday Humour : Bricklayer's Accident Report (fwd)	Emil Stecher <[log in to unmask]>	Fri, 28 Jul 2000 11:47:17 -0400	21 lines
FW: Intranet Policies	Jennings, Dave <[log in to unmask]>	Mon, 3 Jul 2000 08:56:09 +0100	91 lines
HD Industry Standard (Average) Close Rate	Dean David <[log in to unmask]>	Mon, 17 Jul 2000 15:16:36 -0500	68 lines
Re: HD Industry Standard (Average) Close Rate	Zabowski, Ronald E <[log in to unmask]>	Mon, 17 Jul 2000 16:32:20 -0400	80 lines
Re: HD Industry Standard (Average) Close Rate	Carol Duncan <[log in to unmask]>	Mon, 17 Jul 2000 15:29:48 -0500	85 lines
Re: HD Industry Standard (Average) Close Rate	Zabowski, Ronald E <[log in to unmask]>	Mon, 17 Jul 2000 16:33:17 -0400	93 lines
Re: HD Industry Standard (Average) Close Rate	Marie Denikas <[log in to unmask]>	Mon, 17 Jul 2000 15:42:10 -0500	96 lines
Re: HDESK-L Digest - 29 Jun 2000 to 30 Jun 2000 (#2000-168) ( out of office reply)	Dennis Lapcewich <[log in to unmask]>	Sat, 1 Jul 2000 14:22:02 +0930	35 lines
Re: HDESK-L Digest - 29 Jun 2000 to 30 Jun 2000 (#2000-168) (out of office reply)	Bob Roswell <[log in to unmask]>	Sat, 1 Jul 2000 00:00:56 -0400	18 lines
Re: HDESK-L Digest - 3 Jul 2000 to 4 Jul 2000 (#2000-172)	Sim Choon Kiat <[log in to unmask]>	Wed, 5 Jul 2000 15:53:46 +0800	27 lines
HDesk-L Mini-FAQ - July 21, 2000	Heisey, Tom <[log in to unmask]>	Fri, 21 Jul 2000 08:42:52 -0500	156 lines
HDesk-L Mini-FAQ - July 28, 2000	Heisey, Tom <[log in to unmask]>	Fri, 28 Jul 2000 09:15:08 -0500	156 lines
HDESK-L mini-FAQ c	Heisey, Tom <[log in to unmask]>	Fri, 7 Jul 2000 08:28:43 -0500	158 lines
Help Desk Mini-FAQ	Roman Olynyk <[log in to unmask]>	Fri, 14 Jul 2000 10:15:02 -0400	173 lines
Help Desk Online News Bulletin	Bob Burdett <[log in to unmask]>	Tue, 11 Jul 2000 10:33:26 -0400	51 lines
Help Desk Online News Bulletin	Bob Burdett <[log in to unmask]>	Tue, 4 Jul 2000 12:14:53 -0400	52 lines
Help Desk Online News Bulletin	Bob Burdett <[log in to unmask]>	Tue, 18 Jul 2000 10:53:25 -0400	59 lines
Help Desk Online News Bulletin	Bob Burdett <[log in to unmask]>	Tue, 25 Jul 2000 09:36:34 -0400	54 lines
Helpdsk Survey	Noel Bruton <[log in to unmask]>	Thu, 27 Jul 2000 07:06:48 +0100	46 lines
HUMOR: a train ride	Gretchen A. Schultes <[log in to unmask]>	Fri, 7 Jul 2000 08:32:33 -0400	52 lines
Humor: Breath & Feet	Heisey, Tom <[log in to unmask]>	Fri, 7 Jul 2000 08:24:01 -0500	70 lines
Humor: Froggie	Sue Ellen Wilson <[log in to unmask]>	Wed, 26 Jul 2000 10:04:55 -0600	42 lines
HUMOR: PUN ATTACK	Bob Werner <[log in to unmask]>	Fri, 21 Jul 2000 11:10:27 -0400	140 lines
Humor: Puns quotes from Mighty Cool	Heisey, Tom <[log in to unmask]>	Fri, 7 Jul 2000 08:25:12 -0500	60 lines
Humor? more bad jokes	Heisey, Tom <[log in to unmask]>	Fri, 21 Jul 2000 08:39:21 -0500	39 lines
Humor?: duck hunting	Heisey, Tom <[log in to unmask]>	Fri, 28 Jul 2000 09:13:37 -0500	39 lines
humour: Rules/things you wish to say	Glen Notman, Consultant <[log in to unmask]>	Fri, 21 Jul 2000 09:28:15 -0400	92 lines
IBEX Helpdesk Survey - PLEASE take part!	Noel Bruton <[log in to unmask]>	Wed, 19 Jul 2000 08:50:04 +0100	56 lines
Re: IBEX Helpdesk Survey - PLEASE take part!	Melissa Batalla <[log in to unmask]>	Wed, 26 Jul 2000 08:39:20 +1000	82 lines
Information puhleeze	Robyn Tetla <[log in to unmask]>	Fri, 28 Jul 2000 10:29:54 -0400	24 lines
Re: Information puhleeze	Heisey, Tom <[log in to unmask]>	Fri, 28 Jul 2000 09:38:17 -0500	50 lines
Re: Information puhleeze	Adrian Rose <[log in to unmask]>	Fri, 28 Jul 2000 10:58:29 -0400	65 lines
Re: Information puhleeze	Ellen Carrico <[log in to unmask]>	Fri, 28 Jul 2000 11:25:09 -0700	57 lines
Re: Information puhleeze	Martha Lundgren <[log in to unmask]>	Mon, 31 Jul 2000 10:59:16 -0500	83 lines
Re: Intranet Policies	James S. Borg <[log in to unmask]>	Sat, 1 Jul 2000 11:34:48 -0400	42 lines
Re: Intranet Policies	Dennis Lapcewich <[log in to unmask]>	Mon, 3 Jul 2000 23:14:19 +0930	63 lines
Knowledge Analyst / Engineer Job Description	David Smith <[log in to unmask]>	Thu, 20 Jul 2000 12:58:26 -0400	31 lines
Re: Knowledge Analyst / Engineer Job Description	R Charette in Silicon Valley <[log in to unmask]>	Thu, 20 Jul 2000 10:04:56 -0700	28 lines
Re: Knowledge Analyst / Engineer Job Description	Robert Minneman <[log in to unmask]>	Thu, 20 Jul 2000 11:04:59 -0600	108 lines
Re: Knowledge Analyst / Engineer Job Description	Marvin Lewis <[log in to unmask]>	Fri, 21 Jul 2000 10:49:12 -0600	118 lines
Long Ago Down Under In A Galaxy Far, Far Away ...	Dennis Lapcewich <[log in to unmask]>	Mon, 17 Jul 2000 09:14:49 +0930	83 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Wendy Uren <[log in to unmask]>	Mon, 17 Jul 2000 09:53:35 +1000	103 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Kym Jones <[log in to unmask]>	Mon, 17 Jul 2000 09:30:17 +0930	39 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Elaine Singer <[log in to unmask]>	Sun, 16 Jul 2000 20:44:12 -0400	30 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Heisey, Tom <[log in to unmask]>	Sun, 16 Jul 2000 19:58:05 -0500	30 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Dennis Lapcewich <[log in to unmask]>	Mon, 17 Jul 2000 10:49:42 +0930	25 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Kym Jones <[log in to unmask]>	Mon, 17 Jul 2000 10:56:05 +0930	163 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Kym Jones <[log in to unmask]>	Mon, 17 Jul 2000 11:01:32 +0930	47 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Kym Jones <[log in to unmask]>	Mon, 17 Jul 2000 11:11:08 +0930	105 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Teri Pittman <[log in to unmask]>	Sun, 16 Jul 2000 20:47:28 -0700	20 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Bart Prine <[log in to unmask]>	Mon, 17 Jul 2000 08:50:08 -0700	37 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Marie Denikas <[log in to unmask]>	Mon, 17 Jul 2000 11:25:24 -0500	35 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Patrick Frith <[log in to unmask]>	Wed, 19 Jul 2000 08:38:52 -0400	112 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Adrian Rose <[log in to unmask]>	Wed, 19 Jul 2000 09:21:26 -0400	111 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Heisey, Tom <[log in to unmask]>	Wed, 19 Jul 2000 08:37:17 -0500	43 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Chris Ricci <[log in to unmask]>	Wed, 19 Jul 2000 09:35:22 -0400	120 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	D Rod McPherson <[log in to unmask]>	Wed, 19 Jul 2000 09:19:17 -0700	48 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Wendy Uren <[log in to unmask]>	Thu, 20 Jul 2000 08:47:24 +1000	127 lines
Re: Long Ago Down Under In A Galaxy Far, Far Away ...	Kym Jones <[log in to unmask]>	Thu, 20 Jul 2000 13:08:21 +0930	37 lines
Manhour per Ticket Benchmark	Johnson, Margaret <[log in to unmask]>	Mon, 3 Jul 2000 13:19:21 -0700	31 lines
Re: Manhour per Ticket Benchmark	Heisey, Tom <[log in to unmask]>	Mon, 3 Jul 2000 15:26:57 -0500	76 lines
Measuring Statistics	Lisa Richardson <[log in to unmask]>	Thu, 27 Jul 2000 13:04:02 -0500	19 lines
Measuring Statistics	Lisa Richardson <[log in to unmask]>	Thu, 27 Jul 2000 13:04:02 -0500	22 lines
Re: Measuring Statistics	Marie Denikas <[log in to unmask]>	Thu, 27 Jul 2000 13:22:14 -0500	43 lines
Re: Measuring Statistics	David Giannetto <[log in to unmask]>	Thu, 27 Jul 2000 14:28:19 -0400	60 lines
Re: Measuring Statistics	Martha Lundgren <[log in to unmask]>	Thu, 27 Jul 2000 16:13:59 -0500	34 lines
Re: Measuring Statistics	Saúl Manzanet <[log in to unmask]>	Sat, 29 Jul 2000 15:03:10 -0500	24 lines
Morale Boosters - revisited	Martha Lundgren <[log in to unmask]>	Wed, 19 Jul 2000 12:00:18 -0500	47 lines
Morale boosters modified	Jennifer Walsh <[log in to unmask]>	Fri, 14 Jul 2000 12:08:58 -0230	25 lines
Re: Morale boosters modified	Robin Quatttlebaum <[log in to unmask]>	Fri, 14 Jul 2000 09:48:10 -0500	14 lines
Re: Morale boosters modified	Martha Lundgren <[log in to unmask]>	Fri, 14 Jul 2000 11:18:14 -0500	74 lines
Re: Morale boosters modified	Eric Floerchinger <[log in to unmask]>	Sun, 16 Jul 2000 09:12:51 -0600	85 lines
Morale boosters?	Jennifer Walsh <[log in to unmask]>	Thu, 13 Jul 2000 16:02:08 -0230	18 lines
Re: Morale boosters?	Robyn Tetla <[log in to unmask]>	Thu, 13 Jul 2000 14:35:01 -0400	34 lines
Re: Morale boosters?	Stoner, Keri <[log in to unmask]>	Thu, 13 Jul 2000 13:49:45 -0500	38 lines
Re: Morale boosters?	MICHAEL BERGER <[log in to unmask]>	Thu, 13 Jul 2000 11:46:59 -0700	43 lines
Re: Morale boosters?	Martha Lundgren <[log in to unmask]>	Thu, 13 Jul 2000 14:01:03 -0500	126 lines
Re: Morale boosters?	Sansone, Robert <[log in to unmask]>	Thu, 13 Jul 2000 15:05:39 -0400	38 lines
Re: Morale boosters?	Michele Wright <[log in to unmask]>	Thu, 13 Jul 2000 15:11:26 -0400	38 lines
Re: Morale boosters?	Pete Jewell <[log in to unmask]>	Thu, 13 Jul 2000 20:24:11 +0100	32 lines
Re: Morale boosters?	Kimak, Betsy - ITD Helpdesk <[log in to unmask]>	Thu, 13 Jul 2000 13:31:22 -0600	56 lines
Re: Morale boosters?	Marie Denikas <[log in to unmask]>	Thu, 13 Jul 2000 13:50:17 -0500	41 lines
Re: Morale boosters?	Rob Milliken <[log in to unmask]>	Thu, 13 Jul 2000 12:40:12 -0700	24 lines
Re: Morale boosters?	Doug Reade <[log in to unmask]>	Thu, 13 Jul 2000 12:43:16 -0700	29 lines
Re: Morale boosters?	Marie Denikas <[log in to unmask]>	Thu, 13 Jul 2000 14:48:13 -0500	41 lines
Re: Morale boosters?	Michele Wright <[log in to unmask]>	Thu, 13 Jul 2000 15:59:04 -0400	47 lines
Re: Morale boosters?	Rob Milliken <[log in to unmask]>	Thu, 13 Jul 2000 12:59:12 -0700	30 lines
Re: Morale boosters?	Tom Schweich <[log in to unmask]>	Thu, 13 Jul 2000 14:18:32 -0600	28 lines
Re: Morale boosters?	Eric Floerchinger <[log in to unmask]>	Thu, 13 Jul 2000 15:28:18 -0600	31 lines
Re: Morale boosters?	Noel Bruton <[log in to unmask]>	Thu, 13 Jul 2000 22:21:48 +0100	138 lines
Re: Morale boosters?	Noel Bruton <[log in to unmask]>	Thu, 13 Jul 2000 22:39:34 +0100	39 lines
Re: Morale boosters?	Robin Quatttlebaum <[log in to unmask]>	Fri, 14 Jul 2000 08:21:11 -0500	28 lines
Re: Morale boosters?	Martha Lundgren <[log in to unmask]>	Fri, 14 Jul 2000 08:59:06 -0500	69 lines
Re: Morale boosters?	Kathleen Kaeding Turner [Kathie] <[log in to unmask]>	Fri, 14 Jul 2000 09:20:08 -0500	58 lines
Re: Morale boosters?	Doug Reade <[log in to unmask]>	Fri, 14 Jul 2000 07:23:05 -0700	37 lines
Re: Morale boosters?	Tom Schweich <[log in to unmask]>	Fri, 14 Jul 2000 08:35:08 -0600	28 lines
Re: Morale boosters?	Martha Lundgren <[log in to unmask]>	Fri, 14 Jul 2000 11:17:30 -0500	81 lines
Re: Morale boosters?	Kimak, Betsy - ITD Helpdesk <[log in to unmask]>	Fri, 14 Jul 2000 13:16:14 -0600	25 lines
Netscape Automatic Reply	Clare Hodgins <[log in to unmask]>	Fri, 14 Jul 2000 13:30:28 +0100	23 lines
Re: New Threads People - Midtown Manhattan Helpdesk	Rodney Dorcean <[log in to unmask]>	Fri, 30 Jun 2000 23:59:36 -0500	13 lines
Newbie to Measurements	Patrick Mack <[log in to unmask]>	Mon, 31 Jul 2000 10:37:31 -0500	21 lines
ODP: Clientele Discussion Group	Jan Goliński <[log in to unmask]>	Wed, 12 Jul 2000 08:07:16 +0200	37 lines
Options for Tiered Groups and Skills Based Routing	Carol Duncan <[log in to unmask]>	Fri, 28 Jul 2000 17:46:53 -0500	12 lines
OT - Friday Humor	Kym Jones <[log in to unmask]>	Fri, 28 Jul 2000 23:19:07 +0930	56 lines
OT - It's late on a Friday, but the fun never stops!	MICHAEL BERGER <[log in to unmask]>	Fri, 21 Jul 2000 18:14:39 -0700	24 lines
OT: Friday Humor	Gretchen A. Schultes <[log in to unmask]>	Fri, 28 Jul 2000 10:23:21 -0400	38 lines
Password Defaults	Smith, Debbie <[log in to unmask]>	Thu, 6 Jul 2000 08:24:41 -0500	28 lines
Re: Password Defaults	Martha Lundgren <[log in to unmask]>	Thu, 6 Jul 2000 08:38:16 -0500	42 lines
Re: Password Defaults	Dennis Lapcewich <[log in to unmask]>	Thu, 6 Jul 2000 23:18:31 +0930	54 lines
Re: Password Defaults	Lisa Richardson <[log in to unmask]>	Thu, 6 Jul 2000 08:54:04 -0500	72 lines
Re: Password Defaults	Lisa Richardson <[log in to unmask]>	Thu, 6 Jul 2000 08:54:04 -0500	69 lines
Re: Password Defaults	Denise Moser <[log in to unmask]>	Thu, 6 Jul 2000 13:59:22 -0500	60 lines
Re: Password Defaults	jlwhite <[log in to unmask]>	Thu, 6 Jul 2000 18:55:56 -0400	15 lines
Re: Password Defaults	Dennis Lapcewich <[log in to unmask]>	Fri, 7 Jul 2000 15:10:07 +0930	26 lines
Re: Password Defaults	Denny Chew <[log in to unmask]>	Fri, 7 Jul 2000 17:06:31 +0800	45 lines
Re: Password Defaults	Kym Jones <[log in to unmask]>	Fri, 7 Jul 2000 20:20:40 +0930	65 lines
Re: Password Defaults	jlwhite <[log in to unmask]>	Fri, 7 Jul 2000 18:59:42 -0400	29 lines
Peregrine	Purpldot <[log in to unmask]>	Sun, 2 Jul 2000 11:19:04 -0400	38 lines
Re: Peregrine	David Giannetto <[log in to unmask]>	Mon, 3 Jul 2000 08:13:55 -0400	48 lines
Performance Statistics	Crozier, David <[log in to unmask]>	Mon, 17 Jul 2000 16:57:37 -0400	148 lines
Re: Performance Statistics	Martha Lundgren <[log in to unmask]>	Mon, 17 Jul 2000 16:34:51 -0500	102 lines
Re: Performance Statistics	Eileen Griffin <[log in to unmask]>	Mon, 17 Jul 2000 18:46:16 -0400	176 lines
Re: Performance Statistics	Elizabeth Arias <[log in to unmask]>	Mon, 17 Jul 2000 18:08:09 -0500	179 lines
Peter Wild/EHS/POSG/POSTOFFICE is out of the office.	Peter Wild <[log in to unmask]>	Mon, 31 Jul 2000 01:02:05 +0000	19 lines
Re: Peter Wild/EHS/POSG/POSTOFFICE is out of the office.	Battrick, Phil <[log in to unmask]>	Mon, 31 Jul 2000 09:19:32 +0100	35 lines
Re: Peter Wild/EHS/POSG/POSTOFFICE is out of the office.	Jane Burn <[log in to unmask]>	Mon, 31 Jul 2000 10:28:37 +0100	61 lines
Policies on stopping RTFs and the like	Jeff Fox <[log in to unmask]>	Wed, 5 Jul 2000 16:12:59 +0000	40 lines
Problem Management Software Comparisons again!	Lee Ann Roland <[log in to unmask]>	Wed, 26 Jul 2000 09:12:17 EDT	30 lines
Re: Problem Management Software Comparisons again!	Marie Denikas <[log in to unmask]>	Wed, 26 Jul 2000 08:50:04 -0500	58 lines
project management software	Gretchen A. Schultes <[log in to unmask]>	Fri, 7 Jul 2000 10:40:54 -0400	23 lines
Re: project management software	Robyn Tetla <[log in to unmask]>	Fri, 7 Jul 2000 10:42:08 -0400	36 lines
Re: project management software	Singer, Elaine <[log in to unmask]>	Fri, 7 Jul 2000 10:41:13 -0400	41 lines
Re: project management software	Allen, Erick <[log in to unmask]>	Fri, 7 Jul 2000 09:43:48 -0500	34 lines
Re: project management software	Marie Denikas <[log in to unmask]>	Fri, 7 Jul 2000 09:49:42 -0500	76 lines
Re: project management software	Adam J McCormack <[log in to unmask]>	Fri, 7 Jul 2000 15:54:35 +0100	45 lines
Re: project management software	Mark Bessey <[log in to unmask]>	Fri, 7 Jul 2000 11:04:31 -0400	34 lines
Re: project management software	Sansone, Robert <[log in to unmask]>	Fri, 7 Jul 2000 12:07:21 -0400	42 lines
Prospects "good" for help desk managers	Roman J. Olynyk <[log in to unmask]>	Wed, 12 Jul 2000 10:15:51 -0400	29 lines
PUN ATTACK	Bennett Ernie E Contr 78 CS/SCBX <[log in to unmask]>	Fri, 21 Jul 2000 12:46:50 -0400	19 lines
R U There?	Joseph W. Meza <[log in to unmask]>	Tue, 4 Jul 2000 12:10:04 -0500	16 lines
Re: R U There?	Patrick Frith <[log in to unmask]>	Tue, 4 Jul 2000 13:27:47 -0400	42 lines
Re: R U There?	Noel Bruton <[log in to unmask]>	Tue, 4 Jul 2000 19:26:35 +0100	31 lines
Re: R U There?	Eric Floerchinger <[log in to unmask]>	Tue, 4 Jul 2000 12:52:28 -0600	44 lines
Re: R U There?	MICHAEL BERGER <[log in to unmask]>	Tue, 4 Jul 2000 12:11:51 -0700	60 lines
Re: R U There?	jlwhite <[log in to unmask]>	Tue, 4 Jul 2000 15:17:41 -0400	38 lines
Re: R U There?	Dennis Lapcewich <[log in to unmask]>	Wed, 5 Jul 2000 08:36:25 +0930	49 lines
Re: R U There?	Henk <[log in to unmask]>	Tue, 4 Jul 2000 19:54:05 +0200	54 lines
remove	Chris Ricci <[log in to unmask]>	Mon, 31 Jul 2000 08:27:22 -0400	261 lines
Respect or Expect	Robyn Tetla <[log in to unmask]>	Wed, 12 Jul 2000 11:49:50 -0400	24 lines
Re: Respect or Expect	Noel Bruton <[log in to unmask]>	Wed, 12 Jul 2000 17:13:14 +0100	54 lines
Re: Respect or Expect	Heisey, Tom <[log in to unmask]>	Wed, 12 Jul 2000 11:10:21 -0500	64 lines
Re: Respect or Expect	Tom Bitter <[log in to unmask]>	Wed, 12 Jul 2000 11:26:49 -0500	81 lines
Re: Respect or Expect	Teri Pittman <[log in to unmask]>	Wed, 12 Jul 2000 10:42:26 -0700	28 lines
Re: Respect or Expect	Kimak, Betsy - ITD Helpdesk <[log in to unmask]>	Wed, 12 Jul 2000 15:56:03 -0600	86 lines
Re: Respect or Expect	Noel Bruton <[log in to unmask]>	Thu, 13 Jul 2000 06:47:50 +0100	55 lines
Salary Survey	Mainarick, Lisa <[log in to unmask]>	Thu, 27 Jul 2000 07:40:50 -0700	30 lines
Re: Salary Survey	David Giannetto <[log in to unmask]>	Thu, 27 Jul 2000 10:55:58 -0400	44 lines
Re: Salary Survey	Lisa Richardson <[log in to unmask]>	Thu, 27 Jul 2000 10:03:27 -0500	42 lines
Re: Salary Survey	Lisa Richardson <[log in to unmask]>	Thu, 27 Jul 2000 10:03:27 -0500	40 lines
Re: Salary Survey	Kathleen Kaeding Turner [Kathie] <[log in to unmask]>	Thu, 27 Jul 2000 10:27:36 -0500	22 lines
Re: Salary Survey	Jane Burn <[log in to unmask]>	Thu, 27 Jul 2000 16:57:00 +0100	34 lines
Re: Salary Survey	Mainarick, Lisa <[log in to unmask]>	Thu, 27 Jul 2000 08:56:30 -0700	11 lines
Re: Salary Survey	Kathleen Kaeding Turner [Kathie] <[log in to unmask]>	Thu, 27 Jul 2000 11:08:18 -0500	22 lines
Re: Salary Survey	Tony Geraghty <[log in to unmask]>	Thu, 27 Jul 2000 17:31:25 +0100	32 lines
Re: Salary Survey	Angie Lewis <[log in to unmask]>	Thu, 27 Jul 2000 09:41:37 -0700	44 lines
Re: Salary Survey	Jane Burn <[log in to unmask]>	Fri, 28 Jul 2000 09:14:06 +0100	28 lines
Re: Salary Survey	Emil Stecher <[log in to unmask]>	Fri, 28 Jul 2000 15:15:18 -0400	35 lines
Re: Salary Survey	Kathleen Kaeding Turner [Kathie] <[log in to unmask]>	Fri, 28 Jul 2000 14:30:01 -0500	28 lines
Re: Salary Survey (Humor)	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 28 Jul 2000 07:37:39 -0500	19 lines
Sales Logix for support OR Support Logix	Raed M. Takawi <[log in to unmask]>	Thu, 13 Jul 2000 14:08:58 +0300	20 lines
skill based routing vs. queued ACD group routing	Carol Duncan <[log in to unmask]>	Mon, 31 Jul 2000 11:46:54 -0500	11 lines
Re: skill based routing vs. queued ACD group routing	Sansone, Robert <[log in to unmask]>	Mon, 31 Jul 2000 14:18:13 -0400	34 lines
Re: skill based routing vs. queued ACD group routing	Daniel Deschamps <[log in to unmask]>	Mon, 31 Jul 2000 21:29:29 -0400	45 lines
Software rollouts formerly Re: R U There?	Martha Lundgren <[log in to unmask]>	Thu, 6 Jul 2000 08:45:57 -0500	87 lines
Re: Software rollouts formerly Re: R U There?	Zabowski, Ronald E <[log in to unmask]>	Thu, 6 Jul 2000 10:19:13 -0400	116 lines
Re: Software rollouts formerly Re: R U There?	MICHAEL BERGER <[log in to unmask]>	Thu, 6 Jul 2000 13:33:35 -0700	58 lines
Staffing formulas	Carol Duncan <[log in to unmask]>	Thu, 13 Jul 2000 14:25:35 -0500	15 lines
Re: Staffing formulas	Marie Denikas <[log in to unmask]>	Thu, 13 Jul 2000 14:49:36 -0500	34 lines
Staffing Metrics	Carol Duncan <[log in to unmask]>	Mon, 3 Jul 2000 14:47:55 -0500	26 lines
Re: Staffing Metrics	Martha Lundgren <[log in to unmask]>	Mon, 3 Jul 2000 15:01:21 -0500	86 lines
Re: Staffing Metrics	Jon Rowland <[log in to unmask]>	Mon, 3 Jul 2000 15:34:22 -0500	60 lines
Re: Staffing Metrics	Carol Duncan <[log in to unmask]>	Mon, 3 Jul 2000 16:18:03 -0500	85 lines
Re: Staffing Metrics	Jon Rowland <[log in to unmask]>	Mon, 3 Jul 2000 16:39:26 -0500	140 lines
Support/HelpDesk Strategy	Mikael Blaisdell <[log in to unmask]>	Tue, 25 Jul 2000 18:48:36 -0400	76 lines
Team work / team building exercises	MICHAEL BERGER <[log in to unmask]>	Sat, 8 Jul 2000 10:35:26 -0700	21 lines
Re: Team work / team building exercises	David Giannetto <[log in to unmask]>	Sat, 8 Jul 2000 13:33:15 -0400	32 lines
Re: Team work / team building exercises	Teri Pittman <[log in to unmask]>	Sat, 8 Jul 2000 12:07:00 -0700	39 lines
Re: Team work / team building exercises	David Giannetto <[log in to unmask]>	Sat, 8 Jul 2000 15:11:43 -0400	67 lines
TECH: File Extensions	Battrick, Phil <[log in to unmask]>	Mon, 17 Jul 2000 16:43:44 +0100	22 lines
Re: TECH: File Extensions	Marie Denikas <[log in to unmask]>	Mon, 17 Jul 2000 10:48:40 -0500	41 lines
Re: TECH: File Extensions	Battrick, Phil <[log in to unmask]>	Mon, 17 Jul 2000 16:48:00 +0100	56 lines
Re: TECH: File Extensions	Robin Quatttlebaum <[log in to unmask]>	Mon, 17 Jul 2000 10:50:45 -0500	21 lines
TECH: File Extensions	Jeff Fox <[log in to unmask]>	Tue, 18 Jul 2000 11:00:17 +0000	29 lines
tech: IE5 and download settings	Heisey, Tom <[log in to unmask]>	Thu, 20 Jul 2000 11:57:55 -0500	26 lines
Re: tech: IE5 and download settings	Bennett Ernie E Contr 78 CS/SCBX <[log in to unmask]>	Thu, 20 Jul 2000 13:20:10 -0400	51 lines
TECH: Looking for help on Magic 6.x problem	Susan Derylak <[log in to unmask]>	Wed, 19 Jul 2000 13:19:21 -0400	43 lines
TECH: Lyris & Special Characters	Stoner, Keri <[log in to unmask]>	Mon, 17 Jul 2000 12:38:02 -0500	22 lines
TECH: Print address book in Outlook 2k	Bob Werner <[log in to unmask]>	Wed, 19 Jul 2000 12:10:36 -0400	56 lines
Re: TECH: Print address book in Outlook 2k	Chris Ricci <[log in to unmask]>	Wed, 19 Jul 2000 12:16:48 -0400	66 lines
Re: TECH: Print address book in Outlook 2k	Stoner, Keri <[log in to unmask]>	Wed, 19 Jul 2000 11:29:29 -0500	68 lines
Re: TECH: Print address book in Outlook 2k	Donelson, Rob <[log in to unmask]>	Wed, 19 Jul 2000 09:29:36 -0700	35 lines
Re: TECH: Print address book in Outlook 2k	Melissa Batalla <[log in to unmask]>	Thu, 20 Jul 2000 13:02:48 +1000	77 lines
Troubleshooting	Matt Howell <[log in to unmask]>	Mon, 3 Jul 2000 12:45:01 -0400	24 lines
Re: Troubleshooting	Steven Huskey <[log in to unmask]>	Mon, 3 Jul 2000 12:57:34 -0400	44 lines
Re: Troubleshooting	Marie Denikas <[log in to unmask]>	Mon, 3 Jul 2000 12:31:06 -0500	97 lines
Re: Troubleshooting	Rachel Dillard <[log in to unmask]>	Wed, 5 Jul 2000 09:56:36 -0400	31 lines
Re: Troubleshooting	Stoner, Keri <[log in to unmask]>	Thu, 6 Jul 2000 08:13:24 -0500	22 lines
Re: Troubleshooting	Heisey, Tom <[log in to unmask]>	Thu, 6 Jul 2000 08:39:25 -0500	73 lines
Re: Troubleshooting	Steven Huskey <[log in to unmask]>	Thu, 6 Jul 2000 09:45:43 -0400	43 lines
Re: Troubleshooting	Dennis Lapcewich <[log in to unmask]>	Thu, 6 Jul 2000 23:25:37 +0930	31 lines
tSupport software	Beran, Bill <[log in to unmask]>	Fri, 28 Jul 2000 10:09:47 -0500	21 lines
University Intelligence??	Donna Herbert <[log in to unmask]>	Fri, 14 Jul 2000 09:26:52 -0500	147 lines
Re: University Intelligence??	Computer Support <[log in to unmask]>	Fri, 14 Jul 2000 14:40:50 -0400	39 lines
Re: University Intelligence??	Heisey, Tom <[log in to unmask]>	Mon, 17 Jul 2000 08:50:40 -0500	256 lines
unsubscribe	Ken Hayes <[log in to unmask]>	Sat, 29 Jul 2000 20:13:37 EDT	10 lines
Re: unsubscribe	Melissa Batalla <[log in to unmask]>	Mon, 31 Jul 2000 08:19:28 +1000	27 lines
unsubscribe	Brad Taylor <[log in to unmask]>	Sun, 30 Jul 2000 19:41:49 -0400	11 lines
Re: unsubscribe	Chris Ricci <[log in to unmask]>	Mon, 31 Jul 2000 08:22:03 -0400	18 lines
Re: unsubscribe	Gretchen A. Schultes <[log in to unmask]>	Mon, 31 Jul 2000 08:28:22 -0400	30 lines
Re: User-submitted tickets: feedback advice requested.	Ward Janice L <[log in to unmask]>	Wed, 12 Jul 2000 16:00:05 -0500	83 lines
User-submitted tickets: feedbackadvice requested.	Russ Hatfield <[log in to unmask]>	Wed, 12 Jul 2000 12:59:07 -0700	35 lines
Re: User-submitted tickets: feedbackadvice requested.	Robyn Tetla <[log in to unmask]>	Wed, 12 Jul 2000 16:09:15 -0400	56 lines
Re: User-submitted tickets: feedbackadvice requested.	MICHAEL BERGER <[log in to unmask]>	Wed, 12 Jul 2000 13:48:38 -0700	72 lines
Re: User-submitted tickets: feedbackadvice requested.	Sansone, Robert <[log in to unmask]>	Wed, 12 Jul 2000 16:49:34 -0400	61 lines
Re: User-submitted tickets: feedbackadvice requested.	Marie Denikas <[log in to unmask]>	Wed, 12 Jul 2000 16:13:32 -0500	31 lines
Re: User-submitted tickets: feedbackadvice requested.	Bill Kneedler <[log in to unmask]>	Wed, 12 Jul 2000 16:38:01 -0700	119 lines
Re: User-submitted tickets: feedbackadvice requested.	Noel Bruton <[log in to unmask]>	Thu, 13 Jul 2000 06:47:27 +0100	30 lines
Re: User-submitted tickets: feedbackadvice requested.	Susan Derylak <[log in to unmask]>	Thu, 13 Jul 2000 11:03:17 -0400	67 lines
Re: User-submitted tickets: feedbackadvice requested.	Stoner, Keri <[log in to unmask]>	Thu, 13 Jul 2000 11:16:42 -0500	20 lines
Re: User-submitted tickets: feedbackadvice requested.	Pip Fisher <[log in to unmask]>	Thu, 13 Jul 2000 11:02:48 -0600	98 lines
Re: User-submitted tickets: feedbackadvice requested.	Noel Bruton <[log in to unmask]>	Thu, 13 Jul 2000 17:45:15 +0100	70 lines
Re: User-submitted tickets: feedbackadvice requested.	David Jones <[log in to unmask]>	Thu, 13 Jul 2000 13:36:58 -1000	71 lines
Re: User-submitted tickets: feedbackadvice requested.	Gary Thompson <[log in to unmask]>	Fri, 14 Jul 2000 07:17:06 -0500	51 lines
Re: User-submitted tickets: feedbackadvice requested.	David Jones <[log in to unmask]>	Fri, 14 Jul 2000 08:22:23 -1000	41 lines
Vacation Policies - I need to know yours please...	Susan Bolton <[log in to unmask]>	Thu, 27 Jul 2000 17:08:26 -0700	35 lines
Re: Vacation Policies - I need to know yours please...	MICHAEL BERGER <[log in to unmask]>	Thu, 27 Jul 2000 17:15:07 -0700	55 lines
Re: Vacation Policies - I need to know yours please...	jlwhite <[log in to unmask]>	Thu, 27 Jul 2000 22:55:28 -0400	53 lines
Re: Vacation Policies - I need to know yours please...	Jane Burn <[log in to unmask]>	Fri, 28 Jul 2000 09:24:17 +0100	77 lines
Re: Vacation Policies - I need to know yours please...	Gretchen A. Schultes <[log in to unmask]>	Fri, 28 Jul 2000 08:21:15 -0400	48 lines
Re: Vacation Policies - I need to know yours please...	Ward Janice L <[log in to unmask]>	Fri, 28 Jul 2000 08:02:13 -0500	51 lines
Re: Vacation Policies - I need to know yours please...	Mainarick, Lisa <[log in to unmask]>	Fri, 28 Jul 2000 07:23:13 -0700	32 lines
Re: Vacation Policies - I need to know yours please...	Donna Propst <[log in to unmask]>	Fri, 28 Jul 2000 10:42:59 -0400	69 lines
Re: Vacation Policies - I need to know yours please...	jlwhite <[log in to unmask]>	Fri, 28 Jul 2000 19:28:15 -0400	32 lines
Re: Vacation Policies - I need to know yours please...	Martha Lundgren <[log in to unmask]>	Sat, 29 Jul 2000 08:45:14 -0500	58 lines
Vantive	Ben Carter <[log in to unmask]>	Fri, 28 Jul 2000 10:55:56 -0700	18 lines
Vantive	Mikael Blaisdell <[log in to unmask]>	Fri, 28 Jul 2000 17:53:50 -0400	24 lines
Windows NT Problems	Cindy Hudson <[log in to unmask]>	Tue, 25 Jul 2000 08:25:15 -0400	54 lines
Re: Windows NT Problems	Kirschner, Mark <[log in to unmask]>	Tue, 25 Jul 2000 08:19:57 -0700	106 lines
Re: Windows NT Problems	Eric Floerchinger <[log in to unmask]>	Tue, 25 Jul 2000 09:43:37 -0600	88 lines
Word, Excel Powerpoint etc 2000 Manuals	Jeff Fox <[log in to unmask]>	Mon, 24 Jul 2000 10:51:59 +0000	29 lines
Re: Word, Excel Powerpoint etc 2000 Manuals	Ruth Arnold <[log in to unmask]>	Mon, 24 Jul 2000 10:56:22 +0100	54 lines

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