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October 2000

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Subject	From	Date	Size
"We Were Here" Sticky notes	Tamulonis, Leonard V. <[log in to unmask]>	Tue, 10 Oct 2000 10:23:47 -0400	13 lines
Re: "We Were Here" Sticky notes	Marie Denikas <[log in to unmask]>	Tue, 10 Oct 2000 09:28:49 -0500	24 lines
Re: "We Were Here" Sticky notes	Carol Duncan <[log in to unmask]>	Tue, 10 Oct 2000 09:29:23 -0500	41 lines
Re: "We Were Here" Sticky notes	Ward Janice L <[log in to unmask]>	Tue, 10 Oct 2000 09:34:52 -0500	19 lines
Re: "We Were Here" Sticky notes	Ronald A. Cline <[log in to unmask]>	Tue, 10 Oct 2000 09:40:23 -0500	52 lines
Re: "We Were Here" Sticky notes	Darleen <[log in to unmask]>	Tue, 10 Oct 2000 11:07:02 -0400	82 lines
Re: "We Were Here" Sticky notes	Rob Chorley <[log in to unmask]>	Wed, 11 Oct 2000 08:38:51 +0100	68 lines
Re: "We Were Here" Sticky notes	Tamulonis, Leonard V. <[log in to unmask]>	Wed, 11 Oct 2000 07:39:54 -0400	16 lines
Re: "We Were Here" Sticky notes	Marie Denikas <[log in to unmask]>	Wed, 11 Oct 2000 08:25:41 -0500	92 lines
Re: "We Were Here" Sticky notes	Sansone, Robert <[log in to unmask]>	Wed, 11 Oct 2000 11:23:08 -0400	39 lines
Re: "We Were Here" Sticky notes	Dennis Lapcewich <[log in to unmask]>	Wed, 11 Oct 2000 10:21:07 -0500	40 lines
Re: "We Were Here" Sticky notes	Maitland_Helpdesk <[log in to unmask]>	Wed, 11 Oct 2000 12:34:40 -0400	57 lines
Re: "We Were Here" Sticky notes	Ellen Saunders <[log in to unmask]>	Wed, 11 Oct 2000 13:58:30 -0400	63 lines
Re: "We Were Here" Sticky notes	Linda Hungsberg <[log in to unmask]>	Wed, 11 Oct 2000 13:17:07 -0500	73 lines
Re: "We Were Here" Sticky notes	Sori, Sheree Denise <[log in to unmask]>	Wed, 11 Oct 2000 14:26:20 -0400	51 lines
Re: "We Were Here" Sticky notes	Linda Hungsberg <[log in to unmask]>	Wed, 11 Oct 2000 13:27:17 -0500	54 lines
Re: "We Were Here" Sticky notes	Eric Floerchinger <[log in to unmask]>	Wed, 11 Oct 2000 13:02:14 -0600	64 lines
Re: "We Were Here" Sticky notes	Rob Chorley <[log in to unmask]>	Thu, 12 Oct 2000 09:43:14 +0100	84 lines
Announcing Help Desk FAQ -- October 2000 edition	Philip Verghis <[log in to unmask]>	Mon, 9 Oct 2000 23:35:07 -0400	34 lines
Any phun using a Phaser?	Peter Monk <[log in to unmask]>	Wed, 25 Oct 2000 15:50:26 +0930	29 lines
Re: Any phun using a Phaser?	David Jones <[log in to unmask]>	Thu, 26 Oct 2000 09:54:02 -1000	53 lines
Re: Anzac biscuits	Noel Bruton <[log in to unmask]>	Thu, 5 Oct 2000 08:02:35 +0100	87 lines
Re: Anzac biscuits	D Rod McPherson <[log in to unmask]>	Thu, 5 Oct 2000 09:50:01 -0700	124 lines
Are You A Professional?	Dennis Lapcewich <[log in to unmask]>	Fri, 27 Oct 2000 14:10:23 -0500	119 lines
Calling kind souls for a quick flash...	Mark Ryan <[log in to unmask]>	Fri, 6 Oct 2000 04:20:58 +0100	21 lines
Re: Calling kind souls for a quick flash...	Wendy Uren <[log in to unmask]>	Fri, 6 Oct 2000 13:31:36 +1000	42 lines
Re: Calling kind souls for a quick flash...	Kym Jones <[log in to unmask]>	Fri, 6 Oct 2000 16:14:19 +0930	40 lines
Re: Calling kind souls for a quick flash...	Brad Green <[log in to unmask]>	Fri, 6 Oct 2000 03:59:54 -0700	40 lines
Re: Calling kind souls for a quick flash...	Stuart, Lana <[log in to unmask]>	Fri, 6 Oct 2000 08:33:50 -0400	41 lines
Re: Calling kind souls for a quick flash...	Lea <[log in to unmask]>	Fri, 6 Oct 2000 09:01:52 -0600	18 lines
Re: Calling kind souls for a quick flash...	Eric Floerchinger <[log in to unmask]>	Fri, 6 Oct 2000 17:29:45 -0600	38 lines
Re: Calling kind souls for a quick flash...	Dennis Lapcewich <[log in to unmask]>	Fri, 6 Oct 2000 18:34:14 -0500	52 lines
Re: Calling kind souls for a quick flash...	Darleen <[log in to unmask]>	Fri, 6 Oct 2000 20:12:55 -0400	77 lines
Change Calendar Tool	Susan Tungsvik <[log in to unmask]>	Thu, 12 Oct 2000 14:12:42 -0500	17 lines
Re: dropping chair	Brad Green <[log in to unmask]>	Wed, 4 Oct 2000 07:05:42 -0700	77 lines
Re: dropping chair	Steven Huskey <[log in to unmask]>	Wed, 4 Oct 2000 10:37:35 -0400	119 lines
Re: dropping chair	Kjell Höddelius <[log in to unmask]>	Fri, 6 Oct 2000 10:07:24 +0200	150 lines
Re: dropping chair	Brad Green <[log in to unmask]>	Fri, 6 Oct 2000 04:10:15 -0700	186 lines
Re: email address to send postings	Heisey, Tom <[log in to unmask]>	Fri, 13 Oct 2000 12:24:42 -0500	26 lines
Email Message	Meredith Crone <[log in to unmask]>	Thu, 12 Oct 2000 16:01:54 +1300	13 lines
Excel Template For Helpdesk Metric(s)	Daniel LaFrance <[log in to unmask]>	Wed, 18 Oct 2000 13:43:40 -0400	23 lines
Exchange and the help desk	Heisey, Tom <[log in to unmask]>	Tue, 24 Oct 2000 11:29:06 -0500	25 lines
Re: Exchange and the help desk	Marvin Lewis <[log in to unmask]>	Wed, 25 Oct 2000 11:56:04 -0600	54 lines
Forecasting Tools	Saúl Manzanet <[log in to unmask]>	Sat, 28 Oct 2000 00:49:27 -0500	16 lines
Re: Forecasting Tools	Jerry O'Connor <[log in to unmask]>	Mon, 30 Oct 2000 08:38:47 -0800	37 lines
FORTRAN compiler	Sander Wasser <[log in to unmask]>	Mon, 23 Oct 2000 14:34:09 -0400	23 lines
Re: FORTRAN compiler	R Charette in Silicon Valley <[log in to unmask]>	Mon, 23 Oct 2000 11:47:13 -0700	40 lines
Re: FORTRAN compiler	Brig C. McCoy <[log in to unmask]>	Mon, 23 Oct 2000 13:43:53 -0500	21 lines
Friday Humor (or groaner): Power of Molecular Biology	Brennan, Kathy <[log in to unmask]>	Fri, 13 Oct 2000 08:55:39 -0400	38 lines
Friday Humor - The Watergate Tapes	Dennis Lapcewich <[log in to unmask]>	Fri, 13 Oct 2000 16:56:55 -0500	42 lines
Friday Humor - Today Only	Dennis Lapcewich <[log in to unmask]>	Fri, 20 Oct 2000 17:40:46 -0500	21 lines
Re: Friday Humor - Today Only	Lea <[log in to unmask]>	Fri, 20 Oct 2000 17:11:58 -0600	22 lines
Re: Friday Humor - Today Only	Peg Schultz <[log in to unmask]>	Fri, 20 Oct 2000 16:28:36 -0700	32 lines
Re: Friday Humor - Today Only	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 20 Oct 2000 20:54:22 -0500	32 lines
Re: Friday Humor - Today Only	Jay Smith <[log in to unmask]>	Sat, 21 Oct 2000 10:54:25 GMT	27 lines
Re: Friday Humor - Today Only	Elaine Singer <[log in to unmask]>	Sat, 21 Oct 2000 08:57:11 -0400	43 lines
Re: Friday Humor - Today Only	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Sat, 21 Oct 2000 12:24:20 -0500	17 lines
Re: Friday Humor - Today Only	Robert Minneman <[log in to unmask]>	Mon, 23 Oct 2000 08:07:51 -0600	83 lines
Friday Humour	Jane Burn <[log in to unmask]>	Fri, 6 Oct 2000 14:31:18 +0100	28 lines
FW: Getting the Helpdesk List together - Come on you lurkers!	Noel Bruton <[log in to unmask]>	Thu, 5 Oct 2000 18:58:19 +0100	98 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	David Heinz <[log in to unmask]>	Thu, 5 Oct 2000 11:10:58 -0500	147 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Shelia Couch-Jackson <[log in to unmask]>	Thu, 5 Oct 2000 14:21:26 -0400	11 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Patrick Mack <[log in to unmask]>	Thu, 5 Oct 2000 14:26:29 -0500	11 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Pete Jewell <[log in to unmask]>	Thu, 5 Oct 2000 20:52:49 +0100	21 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Meredith Crone <[log in to unmask]>	Fri, 6 Oct 2000 09:27:04 +1300	11 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Teri Pittman <[log in to unmask]>	Thu, 5 Oct 2000 13:33:04 -0700	24 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Steven Huskey <[log in to unmask]>	Thu, 5 Oct 2000 16:57:10 -0400	168 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Anthony Ray DeHart <[log in to unmask]>	Thu, 5 Oct 2000 17:12:36 -0400	83 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Elaine Singer <[log in to unmask]>	Thu, 5 Oct 2000 17:49:44 -0400	143 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Julie Matthews <[log in to unmask]>	Thu, 5 Oct 2000 14:01:52 -0700	15 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Bart Prine <[log in to unmask]>	Thu, 5 Oct 2000 15:22:33 -0700	14 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	D Rod McPherson <[log in to unmask]>	Thu, 5 Oct 2000 15:35:11 -0700	154 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Eric Floerchinger <[log in to unmask]>	Thu, 5 Oct 2000 16:36:35 -0600	22 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	D Rod McPherson <[log in to unmask]>	Thu, 5 Oct 2000 15:40:39 -0700	29 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	David Giannetto <[log in to unmask]>	Fri, 6 Oct 2000 08:22:57 -0400	188 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Lea <[log in to unmask]>	Fri, 6 Oct 2000 08:56:29 -0600	26 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Bart Prine <[log in to unmask]>	Fri, 6 Oct 2000 12:04:59 -0700	11 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Dennis Lapcewich <[log in to unmask]>	Fri, 6 Oct 2000 13:55:39 -0500	17 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Beth Kettrick <[log in to unmask]>	Mon, 9 Oct 2000 08:36:55 -0400	149 lines
Re: FW: Getting the Helpdesk List together - Come on you lurkers!	Brigid Wainwright <[log in to unmask]>	Mon, 9 Oct 2000 07:37:42 -0700	17 lines
Fwd: Fw: Ten reasons to offer familiarization training to your clients	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 24 Oct 2000 17:40:39 -0500	107 lines
Getting the Helpdesk List together	Noel Bruton <[log in to unmask]>	Thu, 5 Oct 2000 08:42:26 +0100	69 lines
Re: Getting the Helpdesk List together	Ian Hanford <[log in to unmask]>	Thu, 5 Oct 2000 13:33:23 +0100	117 lines
Re: Getting the Helpdesk List together	Thomas, Kim <[log in to unmask]>	Thu, 5 Oct 2000 05:40:45 -0700	149 lines
Re: Getting the Helpdesk List together	Marie Denikas <[log in to unmask]>	Thu, 5 Oct 2000 08:25:00 -0500	14 lines
Re: Getting the Helpdesk List together	Ward Janice L <[log in to unmask]>	Thu, 5 Oct 2000 09:15:44 -0500	16 lines
Re: Getting the Helpdesk List together	Greg Bean <[log in to unmask]>	Thu, 5 Oct 2000 10:57:58 -0400	10 lines
Re: Getting the Helpdesk List together	Gary <[log in to unmask]>	Thu, 5 Oct 2000 12:11:18 -0400	98 lines
Re: Getting the Helpdesk List together	Massimo Paolini <[log in to unmask]>	Thu, 5 Oct 2000 11:24:30 -0700	94 lines
Re: Getting the Helpdesk List together	Gray, Shanna <[log in to unmask]>	Thu, 5 Oct 2000 13:15:14 -0600	107 lines
Re: Getting the Helpdesk List together	Mainarick, Lisa <[log in to unmask]>	Thu, 5 Oct 2000 12:32:52 -0700	12 lines
Re: Getting the Helpdesk List together	emil stecher <[log in to unmask]>	Thu, 5 Oct 2000 18:05:59 -0400	38 lines
Re: Getting the Helpdesk List together	Teri Pittman <[log in to unmask]>	Thu, 5 Oct 2000 15:24:27 -0700	28 lines
Re: Getting the Helpdesk List together	Matt Howell <[log in to unmask]>	Thu, 5 Oct 2000 20:16:22 -0400	32 lines
Re: Getting the Helpdesk List together	Gretchen A. Schultes <[log in to unmask]>	Fri, 6 Oct 2000 08:56:24 -0400	19 lines
Re: Getting the Helpdesk List together	Tom Jahrmann <[log in to unmask]>	Fri, 6 Oct 2000 09:16:51 -0400	153 lines
Re: Getting the Helpdesk List together	Lisa Richardson <[log in to unmask]>	Mon, 9 Oct 2000 13:00:24 -0500	91 lines
Re: Getting the Helpdesk List together	Philip Verghis <[log in to unmask]>	Tue, 10 Oct 2000 06:46:08 -0400	23 lines
Re: Getting the Helpdesk List together - Come on you lurkers!	Heisey, Tom <[log in to unmask]>	Thu, 5 Oct 2000 13:43:37 -0500	37 lines
Re: Getting the Helpdesk List together - Come on you lurkers!	Peterson, Amy <[log in to unmask]>	Thu, 5 Oct 2000 11:55:29 -0700	59 lines
Re: Getting the Helpdesk List together - Come on you lurkers!	Martha Springsteen <[log in to unmask]>	Fri, 6 Oct 2000 08:13:36 -0400	21 lines
Re: Getting the Helpdesk List together - Come on you lurkers!	Mary Heid <[log in to unmask]>	Fri, 6 Oct 2000 09:04:16 -0400	148 lines
Getting the Helpdesk List together - Come on you lurkers!	Jeff Fox <[log in to unmask]>	Fri, 6 Oct 2000 16:07:00 +0000	30 lines
Re: Getting the Helpdesk List together - Come on you lurkers!	Battrick, Phil <[log in to unmask]>	Mon, 9 Oct 2000 10:59:46 +0100	33 lines
Re: Getting the Helpdesk List together - Come on you lurkers!	Jane Hoyle <[log in to unmask]>	Mon, 9 Oct 2000 23:02:06 +0100	71 lines
Re: Getting the Helpdesk List together - Come on you lurkers!	Tucker, Stephen (2064) <[log in to unmask]>	Tue, 10 Oct 2000 09:06:30 -0400	86 lines
Getting the list together.	David Heinz <[log in to unmask]>	Thu, 5 Oct 2000 21:41:48 -0500	71 lines
HDesk-L Mini-FAQ - Oct 13, 2000	Heisey, Tom <[log in to unmask]>	Fri, 13 Oct 2000 08:40:31 -0500	158 lines
HDesk-L Mini-FAQ - Oct 6, 2000	Heisey, Tom <[log in to unmask]>	Fri, 6 Oct 2000 09:12:43 -0500	158 lines
HDesk-L Mini-FAQ - Oct. 20, 2000	Heisey, Tom <[log in to unmask]>	Thu, 19 Oct 2000 17:51:49 -0500	159 lines
HDesk-L Mini-FAQ - Oct. 27, 2000	Heisey, Tom <[log in to unmask]>	Fri, 27 Oct 2000 13:06:18 -0500	159 lines
Heldpesk ratio	Robyn Tetla <[log in to unmask]>	Wed, 18 Oct 2000 10:49:01 -0400	20 lines
Re: Heldpesk ratio	Amy Brassieur <[log in to unmask]>	Wed, 18 Oct 2000 09:57:51 -0500	99 lines
Re: Heldpesk ratio	Kimak, Betsy - ITD Helpdesk <[log in to unmask]>	Wed, 18 Oct 2000 09:19:30 -0600	40 lines
Re: Heldpesk ratio	LtScripter <[log in to unmask]>	Wed, 18 Oct 2000 11:28:30 -0400	113 lines
Re: Heldpesk ratio	Dennis Lapcewich <[log in to unmask]>	Wed, 18 Oct 2000 11:28:41 -0500	39 lines
Re: Heldpesk ratio	Julie Matthews <[log in to unmask]>	Wed, 18 Oct 2000 09:25:15 -0700	10 lines
Re: Heldpesk ratio	D Rod McPherson <[log in to unmask]>	Wed, 18 Oct 2000 10:02:20 -0700	52 lines
Re: Heldpesk ratio	Julie Matthews <[log in to unmask]>	Wed, 18 Oct 2000 10:21:53 -0700	14 lines
Re: Heldpesk ratio	Robyn Tetla <[log in to unmask]>	Wed, 18 Oct 2000 13:57:54 -0400	33 lines
Re: Heldpesk ratio	Massimo Paolini <[log in to unmask]>	Wed, 18 Oct 2000 14:16:08 -0700	33 lines
Heldpesk ratio	Fran Coenen <[log in to unmask]>	Thu, 19 Oct 2000 08:15:08 -0500	48 lines
Help Desk BC presents "Interviewing and selecting exceptional peo ple" - October 17, 2000	MICHAEL BERGER <[log in to unmask]>	Thu, 5 Oct 2000 12:40:11 -0700	72 lines
Help Desk Conference	CRMXchange <[log in to unmask]>	Fri, 13 Oct 2000 14:51:54 -0400	29 lines
Help Wanted !	Anthony Ray DeHart <[log in to unmask]>	Thu, 5 Oct 2000 17:09:59 -0400	66 lines
Help Wanted ASAP !!	Anthony Ray DeHart <[log in to unmask]>	Thu, 5 Oct 2000 17:14:52 -0400	70 lines
HelpMaster Pro Reference/Info??	Ward Janice L <[log in to unmask]>	Mon, 16 Oct 2000 09:37:54 -0500	26 lines
Hi ya	Richie Hallinan <[log in to unmask]>	Fri, 6 Oct 2000 15:29:56 -0700	53 lines
Re: Hi ya	Rob Chorley <[log in to unmask]>	Mon, 9 Oct 2000 22:24:02 +0100	78 lines
How to find and help technophobes?	Debby Quayle <[log in to unmask]>	Tue, 17 Oct 2000 10:33:08 -0400	113 lines
Re: How to find and help technophobes?	Heisey, Tom <[log in to unmask]>	Tue, 17 Oct 2000 09:41:25 -0500	143 lines
Re: How to find and help technophobes?	Wendy Uren <[log in to unmask]>	Wed, 18 Oct 2000 08:38:30 +1000	161 lines
Re: How to find and help technophobes?	David Jones <[log in to unmask]>	Thu, 19 Oct 2000 10:52:27 -1000	58 lines
Re: How to find and help technophobes?	Teri Pittman <[log in to unmask]>	Thu, 19 Oct 2000 15:32:57 -0700	25 lines
Re: How to find and help technophobes?	Heisey, Tom <[log in to unmask]>	Thu, 19 Oct 2000 17:48:49 -0500	28 lines
HUMOR: Col. Sanders and the Pontif	Jim Thomas <[log in to unmask]>	Fri, 13 Oct 2000 08:07:50 -0400	52 lines
Humor: Funny advertisement	Heisey, Tom <[log in to unmask]>	Thu, 19 Oct 2000 17:52:04 -0500	22 lines
Humor: Marketing	Heisey, Tom <[log in to unmask]>	Fri, 13 Oct 2000 08:42:34 -0500	30 lines
Humor: The lost Dr. Seuss Book	Brennan, Kathy <[log in to unmask]>	Fri, 6 Oct 2000 08:47:19 -0400	44 lines
Humor: [GCFL] signs	Heisey, Tom <[log in to unmask]>	Fri, 13 Oct 2000 08:30:23 -0500	104 lines
Re: Humor: [GCFL] signs	Brad Green <[log in to unmask]>	Fri, 13 Oct 2000 07:22:31 -0700	123 lines
Re: Humor: [GCFL] signs	Ian Hanford <[log in to unmask]>	Fri, 13 Oct 2000 16:00:50 +0100	162 lines
Humor? - the bus driver	Heisey, Tom <[log in to unmask]>	Fri, 6 Oct 2000 10:12:22 -0500	53 lines
Re: Humor? - the bus driver	Ian Hanford <[log in to unmask]>	Fri, 6 Oct 2000 16:27:04 +0100	97 lines
Re: Humor? - the bus driver	Bruneau,Richard [CMC] <[log in to unmask]>	Fri, 6 Oct 2000 11:28:58 -0400	88 lines
Re: Humor? - the bus driver	David Jones <[log in to unmask]>	Mon, 9 Oct 2000 10:25:43 -1000	23 lines
humor? Jack-O-Lantern	Heisey, Tom <[log in to unmask]>	Fri, 27 Oct 2000 13:07:33 -0500	25 lines
Re: humor? Jack-O-Lantern	Bob Werner <[log in to unmask]>	Sat, 28 Oct 2000 11:46:15 -0400	36 lines
Humour - virus warning	Jeff Fox <[log in to unmask]>	Thu, 19 Oct 2000 15:17:11 +0000	50 lines
Re: HUMOUR(?) You know you're from the San Francisco Bay Area wh en...	Bennett, Carlton <[log in to unmask]>	Fri, 20 Oct 2000 11:15:32 -0400	81 lines
Re: HUMOUR(?) You know you're from the San Francisco Bay Area wh en...	Dennis Lapcewich <[log in to unmask]>	Fri, 20 Oct 2000 13:07:12 -0500	181 lines
HUMOUR(?) You know you're from the San Francisco Bay Area when...	Thomas Schweich/San Francisco/IBM <[log in to unmask]>	Fri, 20 Oct 2000 09:10:12 -0600	69 lines
Hump Day Humor - Just Testing :-)	Lea <[log in to unmask]>	Wed, 25 Oct 2000 09:47:48 -0600	51 lines
Re: Hump Day Humor - Just Testing :-)	Dennis Lapcewich <[log in to unmask]>	Wed, 25 Oct 2000 18:29:13 -0500	18 lines
I was here	Johnny Quinonez <[log in to unmask]>	Thu, 26 Oct 2000 22:03:21 -0700	19 lines
I wasn't here Friday, so here's my Friday humor in honor of Tom	David Jones <[log in to unmask]>	Mon, 23 Oct 2000 08:50:16 -1000	83 lines
I'm gone.........but	Naoma Leonard <[log in to unmask]>	Fri, 20 Oct 2000 07:30:23 -0400	18 lines
Re: I'm gone.........but	LtScripter <[log in to unmask]>	Fri, 20 Oct 2000 08:30:57 -0400	34 lines
Internal SLA's	David Smith <[log in to unmask]>	Mon, 2 Oct 2000 13:53:32 -0400	33 lines
Jerri McArthy/TECHSRV/STIP/UBOC is on vacation; returning 10/31/00	Jerri McArthy <[log in to unmask]>	Fri, 13 Oct 2000 21:12:40 -0700	11 lines
Re: Jerri McArthy/TECHSRV/STIP/UBOC is on vacation; returning 10/31/00	Bob Werner <[log in to unmask]>	Sat, 14 Oct 2000 13:14:40 -0400	24 lines
Re: Jerri McArthy/TECHSRV/STIP/UBOC is on vacation; returning 10/31/00	Teri Pittman <[log in to unmask]>	Sat, 14 Oct 2000 10:39:04 -0700	22 lines
Job	Brad Henwood <[log in to unmask]>	Fri, 6 Oct 2000 13:50:14 -0700	71 lines
Job Description	Massimo Paolini <[log in to unmask]>	Tue, 31 Oct 2000 09:18:25 -0800	19 lines
Linux32.exe	Jon Rowland <[log in to unmask]>	Thu, 5 Oct 2000 18:07:32 -0500	27 lines
Re: Linux32.exe	Darleen <[log in to unmask]>	Thu, 5 Oct 2000 19:22:36 -0400	42 lines
Re: Linux32.exe	David Giannetto <[log in to unmask]>	Fri, 6 Oct 2000 08:24:33 -0400	38 lines
Re: Linux32.exe	Jon Rowland <[log in to unmask]>	Fri, 6 Oct 2000 08:22:28 -0500	57 lines
Re: Linux32.exe	Gray, Shanna <[log in to unmask]>	Fri, 6 Oct 2000 08:12:00 -0600	50 lines
Re: Linux32.exe	David Giannetto <[log in to unmask]>	Fri, 6 Oct 2000 10:19:58 -0400	68 lines
Re: Linux32.exe	Donna Propst <[log in to unmask]>	Fri, 6 Oct 2000 13:42:02 -0400	69 lines
Re: looking for Clientele DB corruption help please	Peterson, Amy <[log in to unmask]>	Wed, 4 Oct 2000 08:39:53 -0700	113 lines
Malcolm Carter/Information Systems/Perpetual plc is out of the office.	Malcolm Carter <[log in to unmask]>	Mon, 23 Oct 2000 01:04:14 +0100	38 lines
Re: Malcolm Carter/Information Systems/Perpetual plc is out of the office.	Teri Pittman <[log in to unmask]>	Sun, 22 Oct 2000 17:51:35 -0700	21 lines
Re: Malcolm Carter/Information Systems/Perpetual plc is out of the office.	Kym Jones <[log in to unmask]>	Mon, 23 Oct 2000 21:36:12 +0930	40 lines
Re: Malcolm Carter/Information Systems/Perpetual plc is out of theoffice.	Daniel LaFrance <[log in to unmask]>	Mon, 23 Oct 2000 01:17:11 -0400	42 lines
MS Word 97 Question	Teri Dorsey <[log in to unmask]>	Wed, 4 Oct 2000 10:08:15 -0400	21 lines
Re: MS Word 97 Question	Tony Thompson <[log in to unmask]>	Wed, 4 Oct 2000 09:27:29 -0500	32 lines
Re: MS Word 97 Question	Teri Dorsey <[log in to unmask]>	Wed, 4 Oct 2000 10:29:37 -0400	46 lines
Re: MS Word 97 Question	Peter Moulding <[log in to unmask]>	Wed, 4 Oct 2000 15:30:44 +0000	30 lines
Music/Message on Hold	Saúl Manzanet <[log in to unmask]>	Fri, 13 Oct 2000 07:09:29 -0500	47 lines
Re: Music/Message on Hold (Vendor)	Gilles Taillon <[log in to unmask]>	Fri, 13 Oct 2000 12:44:48 -0400	98 lines
Need tests for hiring or classification?	Ron McGill <[log in to unmask]>	Thu, 26 Oct 2000 15:19:30 -0700	32 lines
Needs Assessment	Warren G. Banghart <[log in to unmask]>	Sat, 14 Oct 2000 20:28:38 -0400	20 lines
Re: Needs Assessment	Warren G. Banghart <[log in to unmask]>	Sun, 15 Oct 2000 10:30:14 -0400	53 lines
Networking Woes	Ward Janice L <[log in to unmask]>	Tue, 10 Oct 2000 12:43:08 -0500	40 lines
Re: Networking Woes	Rob Chorley <[log in to unmask]>	Wed, 11 Oct 2000 09:02:28 +0100	83 lines
New Support Model	Saúl Manzanet <[log in to unmask]>	Tue, 3 Oct 2000 23:49:25 -0500	60 lines
Re: New Support Model	Peter Monk <[log in to unmask]>	Wed, 4 Oct 2000 14:50:56 +0930	36 lines
OPEN POSITION: Remedy Developer and Unix Admin/User Support	Monica Rowland <[log in to unmask]>	Mon, 23 Oct 2000 11:28:59 -0400	53 lines
OT: helpdesk software sales	Peter Moulding <[log in to unmask]>	Tue, 3 Oct 2000 19:54:06 +0100	26 lines
OT: More about ANZACS	Kym Jones <[log in to unmask]>	Fri, 6 Oct 2000 10:17:19 +0930	61 lines
OT: TV SHOW - ED MCMAHON - THIS IS IT!!!!!	Jera Anderson <[log in to unmask]>	Fri, 20 Oct 2000 11:58:32 -0600	64 lines
OT: Who's going to be our next big star!?!	Jera Anderson <[log in to unmask]>	Mon, 2 Oct 2000 16:16:19 -0600	44 lines
Our own conference	Noel Bruton <[log in to unmask]>	Mon, 16 Oct 2000 16:59:38 +0100	25 lines
Pager Compensation - Results	Marie Denikas <[log in to unmask]>	Thu, 5 Oct 2000 09:29:02 -0500	24 lines
Password Policy & Support	Quiner, Michael <[log in to unmask]>	Tue, 24 Oct 2000 09:32:07 -0700	38 lines
Re: Password Policy & Support	Bruce Jarrett <[log in to unmask]>	Tue, 24 Oct 2000 14:29:56 -0400	62 lines
Re: Password Policy & Support	Heisey, Tom <[log in to unmask]>	Tue, 24 Oct 2000 14:41:05 -0500	97 lines
Re: Password Policy & Support	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 24 Oct 2000 15:18:40 -0500	54 lines
Re: Password Policy & Support	Martha Springsteen <[log in to unmask]>	Tue, 24 Oct 2000 16:30:07 -0400	35 lines
Re: Password Policy & Support	Bruce Jarrett <[log in to unmask]>	Tue, 24 Oct 2000 16:23:13 -0400	111 lines
Re: Password Policy & Support	Heisey, Tom <[log in to unmask]>	Tue, 24 Oct 2000 15:48:50 -0500	72 lines
Re: Password Policy & Support	Dennis Lapcewich <[log in to unmask]>	Tue, 24 Oct 2000 18:12:49 -0500	57 lines
Re: Password Policy & Support	SmartList <[log in to unmask]>	Tue, 24 Oct 2000 22:35:17 -0600	93 lines
Re: Password Policy & Support	Peter Monk <[log in to unmask]>	Wed, 25 Oct 2000 15:30:09 +0930	63 lines
Re: Password Policy & Support	Heisey, Tom <[log in to unmask]>	Wed, 25 Oct 2000 08:12:31 -0500	53 lines
Re: Password Policy & Support	Tony Thompson <[log in to unmask]>	Wed, 25 Oct 2000 09:25:27 -0500	68 lines
Re: Password Policy & Support	Tony Thompson <[log in to unmask]>	Wed, 25 Oct 2000 09:28:08 -0500	77 lines
Re: Password Policy & Support	SmartList <[log in to unmask]>	Wed, 25 Oct 2000 20:05:47 -0600	93 lines
Re: Password Policy & Support - vendor - password strength...	Glater, Glen <[log in to unmask]>	Tue, 24 Oct 2000 17:31:05 -0400	20 lines
Re: Password Policy & Support - vendor response	Glater, Glen <[log in to unmask]>	Tue, 24 Oct 2000 17:28:47 -0400	154 lines
Pat Neimi is out of the office.	Pat Niemi <[log in to unmask]>	Wed, 4 Oct 2000 08:40:49 -0400	11 lines
Re: Pat Neimi is out of the office.	Sori, Sheree Denise <[log in to unmask]>	Wed, 4 Oct 2000 08:59:01 -0400	20 lines
Re: Pat Neimi is out of the office.	Kym Jones <[log in to unmask]>	Wed, 4 Oct 2000 22:33:31 +0930	26 lines
Re: Pat Neimi is out of the office.	Marie Denikas <[log in to unmask]>	Wed, 4 Oct 2000 08:12:48 -0500	28 lines
Re: Pat Neimi is out of the office.	Bennett Ernie E Contr 78 CS/SCBX <[log in to unmask]>	Wed, 4 Oct 2000 14:15:01 +0100	37 lines
Re: Pat Neimi is out of the office.	Jane Burn <[log in to unmask]>	Wed, 4 Oct 2000 14:23:48 +0100	48 lines
Re: Pat Neimi is out of the office.	Steven Huskey <[log in to unmask]>	Wed, 4 Oct 2000 09:51:40 -0400	63 lines
Re: Pat Neimi is out of the office.	Martha Lundgren <[log in to unmask]>	Wed, 4 Oct 2000 09:15:47 -0500	130 lines
Re: Pat Neimi is out of the office.	Dennis Lapcewich <[log in to unmask]>	Wed, 4 Oct 2000 13:33:25 -0500	26 lines
Re: Pat Neimi is out of the office.	Peterson, Amy <[log in to unmask]>	Wed, 4 Oct 2000 11:44:35 -0700	45 lines
Re: Pat Neimi is out of the office.	Dennis Lapcewich <[log in to unmask]>	Wed, 4 Oct 2000 13:49:28 -0500	67 lines
Re: Pat Neimi is out of the office.	Teri Pittman <[log in to unmask]>	Wed, 4 Oct 2000 15:24:24 -0700	20 lines
Re: Pat Neimi is out of the office.	Kym Jones <[log in to unmask]>	Thu, 5 Oct 2000 09:53:56 +0930	40 lines
Re: Pat Neimi is out of the office.	Kym Jones <[log in to unmask]>	Thu, 5 Oct 2000 10:27:36 +0930	62 lines
Re: Pat Neimi is out of the office.	D Rod McPherson <[log in to unmask]>	Thu, 5 Oct 2000 09:53:48 -0700	35 lines
Re: Pat Neimi is out of the office.	emil stecher <[log in to unmask]>	Thu, 5 Oct 2000 15:46:54 -0400	27 lines
Re: Pat Neimi is out of the office.	David Arnold <[log in to unmask]>	Thu, 5 Oct 2000 12:56:28 -0700	45 lines
Re: Pat Neimi is out of the office.	Kym Jones <[log in to unmask]>	Fri, 6 Oct 2000 10:36:45 +0930	53 lines
Printing Policies	Cynthia Rodriguez <[log in to unmask]>	Wed, 18 Oct 2000 16:34:16 -0500	29 lines
Re: Printing Policies	Jane Burn <[log in to unmask]>	Fri, 20 Oct 2000 11:31:19 +0100	51 lines
Re: Printing Policies	Sue Ellen Wilson <[log in to unmask]>	Sun, 22 Oct 2000 16:53:16 -0600	24 lines
Re: Printing Policies	Eric Floerchinger <[log in to unmask]>	Mon, 23 Oct 2000 09:11:20 -0600	42 lines
Ratio of Users Per PC	John Dakin <[log in to unmask]>	Mon, 9 Oct 2000 10:56:09 +0800	26 lines
Re: Ratio of Users Per PC	Keith McIsaac <[log in to unmask]>	Mon, 9 Oct 2000 08:42:40 -0500	43 lines
Re: Ratio of Users Per PC	Heisey, Tom <[log in to unmask]>	Mon, 9 Oct 2000 08:33:54 -0500	50 lines
remote support issues	Robyn Tetla <[log in to unmask]>	Fri, 6 Oct 2000 12:00:04 -0400	25 lines
Re: remote support issues	Mark Munoz <[log in to unmask]>	Fri, 6 Oct 2000 11:23:25 -0500	52 lines
Scheduling Resources in Outlook	Tony Thompson <[log in to unmask]>	Mon, 2 Oct 2000 13:06:11 -0500	31 lines
Short and sweet SLA's	Ron Wynyard <[log in to unmask]>	Wed, 18 Oct 2000 07:03:37 +1300	49 lines
SIGNOFF HDESK-L	Morrissey, Paul (ELS) <[log in to unmask]>	Wed, 25 Oct 2000 14:20:20 +0100	17 lines
Re: SIGNOFF HDESK-L	Kym Jones <[log in to unmask]>	Thu, 26 Oct 2000 00:13:22 +0930	32 lines
Re: SIGNOFF HDESK-L	LtScripter <[log in to unmask]>	Wed, 25 Oct 2000 10:39:01 -0400	46 lines
Silicon Valley Help Desk Institute Meeting 10/10	Mainarick, Lisa <[log in to unmask]>	Thu, 5 Oct 2000 08:27:04 -0700	14 lines
Re: Sorry about this - unsubscribe	Bernsten, Dotti <[log in to unmask]>	Sun, 1 Oct 2000 10:22:46 -0700	29 lines
TECH: ?? for Networking Pros (Technical)	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Thu, 26 Oct 2000 21:10:13 -0500	140 lines
Re: TECH: ?? for Networking Pros (Technical)	Dennis Lapcewich <[log in to unmask]>	Fri, 27 Oct 2000 15:43:29 -0500	26 lines
TECH: MAC - Help! What'd I DO?	Lea <[log in to unmask]>	Mon, 2 Oct 2000 09:32:01 -0600	23 lines
TECH: Made a CD-RW DOS bootable?	Heisey, Tom <[log in to unmask]>	Fri, 6 Oct 2000 10:43:36 -0500	28 lines
TECH: Novell help needed...	Battrick, Phil <[log in to unmask]>	Fri, 13 Oct 2000 10:21:51 +0100	31 lines
Testing before hiring	David Smith <[log in to unmask]>	Tue, 31 Oct 2000 13:22:11 -0500	15 lines
Re: Testing before hiring	Ronald A. Cline <[log in to unmask]>	Tue, 31 Oct 2000 13:05:01 -0600	32 lines
Re: Testing before hiring	CRMXchange <[log in to unmask]>	Tue, 31 Oct 2000 15:35:51 -0500	26 lines
Re: Testing before hiring	Chris Donaldson <[log in to unmask]>	Tue, 31 Oct 2000 14:25:30 -0600	29 lines
Re: Testing before hiring	Chris Donaldson <[log in to unmask]>	Tue, 31 Oct 2000 14:26:02 -0600	45 lines
Re: Testing before hiring	Bill Kneedler <[log in to unmask]>	Tue, 31 Oct 2000 14:43:12 -0700	45 lines
Thanks: Yet another call for Call Package Info	Bart Prine <[log in to unmask]>	Fri, 13 Oct 2000 13:02:15 -0700	10 lines
Re: Thanks: Yet another call for Call Package Info	Roman J. Olynyk <[log in to unmask]>	Mon, 16 Oct 2000 10:34:16 -0400	36 lines
Re: Too Many Passwords! Was: Re: Password Policy & Support - vend or response	Wendy Uren <[log in to unmask]>	Wed, 25 Oct 2000 09:23:16 +1000	51 lines
Too Many Passwords! Was: Re: Password Policy & Support - vendor response	Thomas Schweich/San Francisco/IBM <[log in to unmask]>	Tue, 24 Oct 2000 16:47:52 -0600	73 lines
Re: Too Many Passwords! What about the customers?	Noel Bruton <[log in to unmask]>	Wed, 25 Oct 2000 07:59:15 +0100	110 lines
Re: Too Many Passwords! What about the customers?	Bruce Jarrett <[log in to unmask]>	Wed, 25 Oct 2000 08:38:46 -0400	161 lines
Training numbers	Scott Karren <[log in to unmask]>	Tue, 3 Oct 2000 10:08:56 -0600	27 lines
Re: Training numbers	MICHAEL BERGER <[log in to unmask]>	Tue, 3 Oct 2000 10:21:45 -0700	43 lines
Virus: real or hoax- OOPS	Brad Green <[log in to unmask]>	Wed, 25 Oct 2000 13:28:38 -0700	48 lines
Virus: real or hoax??	Stuart, Lana <[log in to unmask]>	Wed, 25 Oct 2000 16:16:17 -0400	26 lines
Re: Virus: real or hoax??	Smith, Debbie <[log in to unmask]>	Wed, 25 Oct 2000 15:26:54 -0500	40 lines
Re: Virus: real or hoax??	Brad Green <[log in to unmask]>	Wed, 25 Oct 2000 13:23:25 -0700	35 lines
Re: Virus: real or hoax??	Stuart, Lana <[log in to unmask]>	Wed, 25 Oct 2000 16:22:27 -0400	54 lines
Re: Virus: real or hoax??	Kym Jones <[log in to unmask]>	Thu, 26 Oct 2000 08:29:24 +0930	57 lines
Re: Virus: real or hoax??	Tucker, Stephen (2064) <[log in to unmask]>	Wed, 25 Oct 2000 23:31:16 -0400	140 lines
Re: Virus: real or hoax??	Jon Rowland <[log in to unmask]>	Thu, 26 Oct 2000 08:36:24 -0500	151 lines
Re: Virus: real or hoax??	Stuart, Lana <[log in to unmask]>	Thu, 26 Oct 2000 15:51:39 -0400	181 lines
We were Here	Cheryl Grimes <[log in to unmask]>	Wed, 11 Oct 2000 07:42:29 -0400	68 lines
Re: We were Here	Maitland_Helpdesk <[log in to unmask]>	Wed, 11 Oct 2000 07:59:48 -0400	88 lines
We were Here	Cheryl Grimes <[log in to unmask]>	Thu, 12 Oct 2000 07:13:01 -0400	56 lines
Re: We were Here	Maitland_Helpdesk <[log in to unmask]>	Thu, 12 Oct 2000 08:31:27 -0400	67 lines
We Were Here Notice	Lee Eastman <[log in to unmask]>	Thu, 5 Oct 2000 14:15:15 -0700	19 lines
Re: We Were Here Notice	Heisey, Tom <[log in to unmask]>	Thu, 5 Oct 2000 16:36:06 -0500	58 lines
Re: We Were Here Notice	Naoma Leonard <[log in to unmask]>	Fri, 6 Oct 2000 01:43:45 -0400	41 lines
Re: We Were Here Notice	Stuart, Lana <[log in to unmask]>	Fri, 6 Oct 2000 08:28:44 -0400	68 lines
We Were Here Sticky Notes	Jeff Fox <[log in to unmask]>	Thu, 12 Oct 2000 10:46:39 +0000	31 lines
Re: Who are the leaders	Philip Verghis <[log in to unmask]>	Sun, 8 Oct 2000 12:31:23 -0400	59 lines
Re: Who are the leaders	Johnson, Margaret <[log in to unmask]>	Sun, 8 Oct 2000 10:56:23 -0700	82 lines
work flow posted	David Giannetto <[log in to unmask]>	Mon, 2 Oct 2000 08:22:05 -0400	36 lines
Re: work flow posted -HELP PLEASE	Ward Janice L <[log in to unmask]>	Fri, 13 Oct 2000 15:13:18 -0500	56 lines
Re: work flow posted -HELP PLEASE	David Giannetto <[log in to unmask]>	Wed, 18 Oct 2000 17:54:30 -0400	69 lines
Re: work flow posted -HELP PLEASE	Ward Janice L <[log in to unmask]>	Fri, 20 Oct 2000 09:53:06 -0500	87 lines
Workload Question - Call volume to staff ratio	Amy Brassieur <[log in to unmask]>	Wed, 11 Oct 2000 20:33:56 -0500	37 lines
Re: Workload Question - Call volume to staff ratio	James F. Olszewski II <[log in to unmask]>	Thu, 12 Oct 2000 11:41:42 -0400	25 lines
Yet another call for Call Package Info	Bart Prine <[log in to unmask]>	Thu, 12 Oct 2000 11:12:43 -0700	18 lines
Re: Yet another call for Call Package Info	Marie Denikas <[log in to unmask]>	Thu, 12 Oct 2000 13:14:42 -0500	42 lines
Re: Yet another call for Call Package Info	MICHAEL BERGER <[log in to unmask]>	Thu, 12 Oct 2000 11:57:51 -0700	49 lines
Re: Yet another call for Call Package Info	Marita Gonsalves <[log in to unmask]>	Thu, 12 Oct 2000 15:27:41 -0400	25 lines
Re: Yet another call for Call Package Info	Peter Moulding <[log in to unmask]>	Thu, 12 Oct 2000 23:19:54 +0100	28 lines
Re: Yet another call for Call Package Info	Battrick, Phil <[log in to unmask]>	Fri, 13 Oct 2000 09:41:59 +0100	54 lines
Re: Yet another call for Call Package Info	Ronald A. Cline <[log in to unmask]>	Fri, 13 Oct 2000 07:47:30 -0500	70 lines

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