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November 2000

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Subject	From	Date	Size
Re: "We Were Here" Sticky notes	Tamulonis, Leonard V. <[log in to unmask]>	Fri, 3 Nov 2000 08:14:14 -0500	21 lines
<No subject>	Mainarick, Lisa <[log in to unmask]>	Fri, 17 Nov 2000 08:14:22 -0800	12 lines
Re: Advice on help desks	Doris Stevenson <[log in to unmask]>	Thu, 2 Nov 2000 12:09:38 PST	83 lines
Advice on Help Desks .....	Server <[log in to unmask]>	Wed, 1 Nov 2000 08:11:45 -0500	34 lines
Re: Advice on Help Desks .....	Brent Jenkins <[log in to unmask]>	Mon, 6 Nov 2000 11:03:55 -0800	43 lines
Re: Advice on Help Desks .....	Aale Roos <[log in to unmask]>	Tue, 7 Nov 2000 20:14:28 +0200	71 lines
An Excel question...	Tony Thompson <[log in to unmask]>	Tue, 21 Nov 2000 14:40:12 -0600	30 lines
Re: An Excel question...	Peterson, Amy <[log in to unmask]>	Tue, 21 Nov 2000 13:40:11 -0800	52 lines
Re: An Excel question...	Heisey, Tom <[log in to unmask]>	Tue, 21 Nov 2000 15:53:07 -0600	80 lines
Announcing the November 2000 edition of the Help Desk (CRM) FAQ	Philip Verghis <[log in to unmask]>	Wed, 15 Nov 2000 21:55:53 -0500	28 lines
Re: Behavioral Testing - a long argument against	LtScripter <[log in to unmask]>	Wed, 1 Nov 2000 08:03:29 -0500	168 lines
Re: Behavioral Testing - a short argument for	Heisey, Tom <[log in to unmask]>	Thu, 2 Nov 2000 12:06:32 -0600	48 lines
Re: Behavioral Testing - a short argument for	Dennis Lapcewich <[log in to unmask]>	Fri, 3 Nov 2000 15:08:42 -0600	24 lines
Behavioural Testing - a long argument against	Noel Bruton <[log in to unmask]>	Wed, 1 Nov 2000 10:19:38 -0000	108 lines
Re: Behavioural Testing - a long argument against	Singer, Elaine <[log in to unmask]>	Wed, 1 Nov 2000 09:30:29 -0500	40 lines
Re: Behavioural Testing - a long argument against	Caryn Wesner-Early <[log in to unmask]>	Thu, 2 Nov 2000 09:27:37 -0500	37 lines
Call center "stuff"	Robin Quattlebaum <[log in to unmask]>	Wed, 8 Nov 2000 07:53:43 -0600	22 lines
Call standards	Meredith Crone <[log in to unmask]>	Mon, 27 Nov 2000 10:36:26 +1300	17 lines
Content Management Tools.. what are they?	Rod <[log in to unmask]>	Thu, 30 Nov 2000 15:58:32 -0800	83 lines
Development Planning	Meredith Crone <[log in to unmask]>	Fri, 17 Nov 2000 15:26:50 +1300	15 lines
Development SLA's	Noel Bruton <[log in to unmask]>	Mon, 6 Nov 2000 09:22:17 -0000	26 lines
Re: Development SLA's	Thomas Schweich/San Francisco/IBM <[log in to unmask]>	Mon, 6 Nov 2000 10:32:43 -0700	80 lines
Re: Development SLA's	Noel Bruton <[log in to unmask]>	Mon, 6 Nov 2000 21:31:06 -0000	98 lines
Development SLA's in Two Hard Lessons --- Long	Thomas Schweich/San Francisco/IBM <[log in to unmask]>	Mon, 6 Nov 2000 16:45:06 -0700	183 lines
Dispatched Technician Scheduling Tools	Ken Schuetz <[log in to unmask]>	Wed, 15 Nov 2000 11:00:21 -0700	20 lines
Re: Dispatched Technician Scheduling Tools	Jera Anderson <[log in to unmask]>	Wed, 15 Nov 2000 14:18:36 -0600	37 lines
Dr. Seuss Explains Why Computers Sometimes Crash	Deryk Marien <[log in to unmask]>	Fri, 10 Nov 2000 14:40:02 -0800	30 lines
Re: Dr. Seuss Explains Why Computers Sometimes Crash	Brig C. McCoy <[log in to unmask]>	Sat, 11 Nov 2000 10:13:07 -0600	28 lines
Friday Florida Humor	Dennis Lapcewich <[log in to unmask]>	Fri, 10 Nov 2000 12:01:22 -0600	65 lines
Re: Friday Florida Humor	Kym Jones <[log in to unmask]>	Sat, 11 Nov 2000 08:38:44 +1030	83 lines
Groupwise to Exchange Migration	Jeff Fox <[log in to unmask]>	Fri, 10 Nov 2000 11:45:51 +0000	45 lines
Re: Groupwise to Exchange Migration	Ron McGill <[log in to unmask]>	Fri, 10 Nov 2000 08:38:00 -0800	67 lines
HAIKU - Humour	Jeff Fox <[log in to unmask]>	Thu, 9 Nov 2000 14:39:52 +0000	105 lines
Re: HDESK-L Digest - 16 Nov 2000 to 17 Nov 2000 (#2000-297)	Tamulonis, Leonard V. <[log in to unmask]>	Mon, 20 Nov 2000 07:55:51 -0500	18 lines
Re: HDESK-L Digest - 16 Nov 2000 to 17 Nov 2000 (#2000-297)	Peter Monk <[log in to unmask]>	Tue, 21 Nov 2000 09:47:11 +1030	32 lines
Re: HDESK-L Digest - 19 Nov 2000 to 20 Nov 2000 (#2000-300)	Zappulla, Vincent <[log in to unmask]>	Tue, 21 Nov 2000 08:25:52 -0500	29 lines
Re: HDESK-L Digest - 19 Nov 2000 to 20 Nov 2000 (#2000-300)	Battrick, Phil <[log in to unmask]>	Tue, 21 Nov 2000 13:34:14 -0000	47 lines
Re: HDESK-L Digest - 19 Nov 2000 to 20 Nov 2000 (#2000-300)	Kym Jones <[log in to unmask]>	Wed, 22 Nov 2000 03:46:57 +1030	46 lines
Re: HDESK-L Digest - 23 Nov 2000 to 24 Nov 2000 (#2000-304) (I'm on Vacation)	Robert Emery <[log in to unmask]>	Fri, 24 Nov 2000 23:01:20 -0600	12 lines
Re: HDESK-L Digest - 23 Nov 2000 to 24 Nov 2000 (#2000-304) (I'm on Vacation)	Bob Werner <[log in to unmask]>	Sat, 25 Nov 2000 10:35:08 -0500	30 lines
HDesk-L Mini-FAQ - Nov 17, 2000	Heisey, Tom <[log in to unmask]>	Fri, 17 Nov 2000 10:09:52 -0600	158 lines
HDesk-L Mini-FAQ - Nov. 3, 2000	Heisey, Tom <[log in to unmask]>	Fri, 3 Nov 2000 12:36:45 -0600	159 lines
HDesk-L Mini-FAQ -Nov 10, 2000	Heisey, Tom <[log in to unmask]>	Fri, 10 Nov 2000 09:03:14 -0600	158 lines
Re: Heldpesk ratio	Rick Pierson <[log in to unmask]>	Fri, 3 Nov 2000 15:47:57 -0800	49 lines
Help Desk software for expanding situation	Edwards, Jenny <[log in to unmask]>	Fri, 24 Nov 2000 10:09:24 +1300	67 lines
Re: Help Desk software for expanding situation	Fox, Karen <[log in to unmask]>	Mon, 27 Nov 2000 09:16:09 -0500	94 lines
Re: Help Desk software for expanding situation	Kimak, Betsy - ITD Helpdesk <[log in to unmask]>	Mon, 27 Nov 2000 11:34:03 -0700	156 lines
help desk tracking products	Janice El-Bayoumi <[log in to unmask]>	Fri, 17 Nov 2000 15:28:18 -0400	37 lines
Helpdesk software reviews	Kristjan Brooks <[log in to unmask]>	Tue, 21 Nov 2000 11:59:10 -0000	18 lines
Holiday Cheers	Dennis Lapcewich <[log in to unmask]>	Fri, 17 Nov 2000 11:20:00 -0600	36 lines
humor - quotations	Tony Thompson <[log in to unmask]>	Fri, 10 Nov 2000 08:51:07 -0600	51 lines
Humor - Thermodynamics of Hell	Marie Denikas <[log in to unmask]>	Fri, 10 Nov 2000 09:13:19 -0600	46 lines
Humor: Don't Believe and others	Heisey, Tom <[log in to unmask]>	Fri, 17 Nov 2000 11:00:24 -0600	27 lines
Humor: Indecision Day	Peterson, Amy <[log in to unmask]>	Fri, 17 Nov 2000 07:56:21 -0800	81 lines
Re: Humor: Indecision Day	Dennis Lapcewich <[log in to unmask]>	Fri, 17 Nov 2000 10:05:43 -0600	26 lines
Re: Humor: Indecision Day	Battrick, Phil <[log in to unmask]>	Fri, 17 Nov 2000 16:28:48 -0000	31 lines
Re: Humor: Indecision Day	Lynda Morris <[log in to unmask]>	Fri, 17 Nov 2000 11:39:21 -0500	89 lines
Re: Humor: Indecision Day	Dennis Lapcewich <[log in to unmask]>	Fri, 17 Nov 2000 10:49:21 -0600	23 lines
Re: Humor: Indecision Day	Dennis Lapcewich <[log in to unmask]>	Fri, 17 Nov 2000 10:55:20 -0600	31 lines
Re: Humor: Indecision Day	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 17 Nov 2000 12:16:16 -0600	26 lines
Humor: Standard Resolutions / Solutions	Jera Anderson <[log in to unmask]>	Fri, 10 Nov 2000 16:05:19 -0600	70 lines
HUMOR? Not really but read on.	Martha Lundgren <[log in to unmask]>	Wed, 15 Nov 2000 16:38:03 -0600	86 lines
Humor?: Riding a Dead Horse	Heisey, Tom <[log in to unmask]>	Fri, 10 Nov 2000 09:07:04 -0600	61 lines
Humor?: The nuns	Heisey, Tom <[log in to unmask]>	Fri, 10 Nov 2000 08:35:10 -0600	32 lines
Humour: Ban Dihydrogen Monoxide!	Eric Floerchinger <[log in to unmask]>	Fri, 10 Nov 2000 10:57:27 -0700	59 lines
Re: Humour: Ban Dihydrogen Monoxide!	Glater, Glen <[log in to unmask]>	Fri, 10 Nov 2000 13:22:19 -0500	98 lines
HUMOUR: Buzzword generator	Battrick, Phil <[log in to unmask]>	Fri, 24 Nov 2000 10:03:33 -0000	20 lines
HUMOUR: Courtroom quotes	Battrick, Phil <[log in to unmask]>	Fri, 17 Nov 2000 16:12:06 -0000	138 lines
HUMOUR: LONG - Great moments in Physics	Battrick, Phil <[log in to unmask]>	Fri, 10 Nov 2000 15:03:42 -0000	81 lines
Innovative Solutions	Eric Floerchinger <[log in to unmask]>	Thu, 9 Nov 2000 12:25:08 -0700	26 lines
Re: Innovative Solutions	Daniel LaFrance <[log in to unmask]>	Thu, 9 Nov 2000 21:43:49 -0500	34 lines
Knowlege Management Article	Dennis Lapcewich <[log in to unmask]>	Wed, 29 Nov 2000 19:08:59 -0600	28 lines
Re: Knowlege Management Article	Noel Bruton <[log in to unmask]>	Thu, 30 Nov 2000 20:04:26 -0000	58 lines
Re: Knowlege Management Article	Steven Huskey <[log in to unmask]>	Thu, 30 Nov 2000 15:38:25 -0500	99 lines
Re: Knowlege Management Article	Fox, Karen <[log in to unmask]>	Thu, 30 Nov 2000 16:17:37 -0500	112 lines
Re: Knowlege Management Article	Dennis Lapcewich <[log in to unmask]>	Thu, 30 Nov 2000 18:54:36 -0600	36 lines
Re: Listserve Setup	Stuart, Lana <[log in to unmask]>	Fri, 10 Nov 2000 15:23:55 -0500	38 lines
Lowering queue time and abandon rate	Eric Floerchinger <[log in to unmask]>	Tue, 7 Nov 2000 15:24:58 -0700	17 lines
Re: Lowering queue time and abandon rate	Robert Minneman <[log in to unmask]>	Tue, 7 Nov 2000 15:30:19 -0700	115 lines
Re: Lowering queue time and abandon rate	Daniel LaFrance <[log in to unmask]>	Tue, 7 Nov 2000 18:09:03 -0500	45 lines
Lowering queue time and abandon rate	Mikael Blaisdell <[log in to unmask]>	Tue, 7 Nov 2000 18:06:25 -0500	54 lines
Re: Lowering queue time and abandon rate	Eric Floerchinger <[log in to unmask]>	Tue, 7 Nov 2000 16:42:51 -0700	110 lines
Re: Lowering queue time and abandon rate	Daniel LaFrance <[log in to unmask]>	Tue, 7 Nov 2000 19:56:56 -0500	124 lines
Re: Lowering queue time and abandon rate	Thomas Schweich/San Francisco/IBM <[log in to unmask]>	Tue, 7 Nov 2000 18:00:27 -0700	157 lines
Re: Lowering queue time and abandon rate	Eric Floerchinger <[log in to unmask]>	Tue, 7 Nov 2000 18:03:32 -0700	152 lines
Re: Lowering queue time and abandon rate	Eric Floerchinger <[log in to unmask]>	Tue, 7 Nov 2000 18:04:15 -0700	187 lines
Re: Lowering queue time and abandon rate	Allton, Michael <[log in to unmask]>	Wed, 8 Nov 2000 07:58:24 -0500	37 lines
Re: Lowering queue time and abandon rate	Martha Lundgren <[log in to unmask]>	Wed, 8 Nov 2000 16:45:45 -0600	90 lines
Re: Lowering queue time and abandon rate	Eric Floerchinger <[log in to unmask]>	Thu, 9 Nov 2000 10:32:32 -0700	59 lines
M$ to Va. Beach: Prove you own your Software	Sue Ellen Wilson <[log in to unmask]>	Sun, 5 Nov 2000 16:54:37 -0600	22 lines
Re: Magic	Teri Pittman <[log in to unmask]>	Fri, 10 Nov 2000 18:32:21 -0800	21 lines
Re: Magic	Linda Hungsberg <[log in to unmask]>	Mon, 13 Nov 2000 08:43:31 -0600	32 lines
Re: Magic	Hector Virgen - ATCX <[log in to unmask]>	Mon, 13 Nov 2000 09:06:42 -0700	50 lines
Re: Magic	Martha Lundgren <[log in to unmask]>	Mon, 13 Nov 2000 14:14:40 -0600	68 lines
Re: Magic	Teri Dorsey <[log in to unmask]>	Mon, 13 Nov 2000 15:23:36 -0500	89 lines
Magic TSD	Stuart, Lana <[log in to unmask]>	Tue, 21 Nov 2000 16:36:02 -0500	31 lines
Re: Magic TSD	Kevin Murphy <[log in to unmask]>	Wed, 22 Nov 2000 07:57:01 -0500	101 lines
Re: Magic TSD	Antti Mäkinen <[log in to unmask]>	Wed, 22 Nov 2000 19:01:44 +0200	55 lines
Magic TSD 6/Magic 7.0	Teri Dorsey <[log in to unmask]>	Tue, 7 Nov 2000 11:17:18 -0500	28 lines
Re: Magic TSD 6/Magic 7.0	Antti Mäkinen <[log in to unmask]>	Tue, 7 Nov 2000 19:36:15 +0200	50 lines
Re: Magic TSD 6/Magic 7.0	Kevin Murphy <[log in to unmask]>	Tue, 7 Nov 2000 14:52:56 -0500	75 lines
Re: Magic TSD 6/Magic 7.0	Teri Dorsey <[log in to unmask]>	Tue, 7 Nov 2000 15:09:39 -0500	92 lines
Re: Magic TSD 6/Magic 7.0	Antti Mäkinen <[log in to unmask]>	Tue, 7 Nov 2000 22:35:29 +0200	113 lines
Re: Magic TSD 6/Magic 7.0	Teri Pittman <[log in to unmask]>	Tue, 7 Nov 2000 12:55:21 -0800	32 lines
Re: Magic TSD 6/Magic 7.0	Robert Minneman <[log in to unmask]>	Tue, 7 Nov 2000 14:03:13 -0700	119 lines
Re: Magic TSD 6/Magic 7.0	Gary Thompson <[log in to unmask]>	Tue, 7 Nov 2000 16:21:03 -0600	78 lines
Magic TSD 6/Magic 7.0	Jeff Fox <[log in to unmask]>	Wed, 8 Nov 2000 09:54:24 +0000	35 lines
Magic TSD Set Up	Jeff Fox <[log in to unmask]>	Wed, 22 Nov 2000 10:21:54 +0000	44 lines
Mission Statements	Richie Hallinan <[log in to unmask]>	Wed, 1 Nov 2000 16:53:35 -0000	81 lines
Re: Mission Statements	Randi Millstein <[log in to unmask]>	Wed, 1 Nov 2000 12:54:35 -0500	83 lines
Re: Mission Statements	Noel Bruton <[log in to unmask]>	Wed, 1 Nov 2000 19:02:35 -0000	103 lines
Re: Mission Statements	Sue Ellen Wilson <[log in to unmask]>	Wed, 1 Nov 2000 13:27:04 -0600	30 lines
Re: Mission Statements	Dennis Lapcewich <[log in to unmask]>	Wed, 1 Nov 2000 15:42:49 -0600	35 lines
Re: Mission Statements	Beth Kettrick <[log in to unmask]>	Thu, 2 Nov 2000 09:45:11 -0500	100 lines
Re: Mission Statements	Gretchen A. Schultes <[log in to unmask]>	Thu, 2 Nov 2000 13:43:42 -0500	24 lines
Re: Mission Statements	Richie Hallinan <[log in to unmask]>	Fri, 3 Nov 2000 08:25:30 -0000	39 lines
My Friday contribution	Deryk Marien <[log in to unmask]>	Fri, 17 Nov 2000 16:22:31 -0800	14 lines
Need your help with...	David Smith <[log in to unmask]>	Sun, 19 Nov 2000 03:09:18 -0500	15 lines
OT: Call centre training	Battrick, Phil <[log in to unmask]>	Fri, 3 Nov 2000 08:42:25 -0000	23 lines
OT: Call centre training	Battrick, Phil <[log in to unmask]>	Wed, 8 Nov 2000 14:16:30 -0000	27 lines
Re: OT: Call centre training	Allton, Michael <[log in to unmask]>	Wed, 8 Nov 2000 10:30:18 -0500	43 lines
Re: OT: Call centre training	Teri Pittman <[log in to unmask]>	Wed, 8 Nov 2000 09:52:00 -0800	19 lines
OT: Listserve Setup	David Arnold <[log in to unmask]>	Fri, 10 Nov 2000 11:47:50 -0800	19 lines
Re: OT: Listserve Setup	Jim Henry <[log in to unmask]>	Fri, 10 Nov 2000 15:07:47 -0800	84 lines
Re: OT: Listserve Setup	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 10 Nov 2000 14:32:06 -0600	34 lines
OT:TECH: Outlook word wrap	Heisey, Tom <[log in to unmask]>	Wed, 8 Nov 2000 18:01:13 -0600	49 lines
Re: Out of Office AutoReply: Remuneration	Ian Hanford <[log in to unmask]>	Wed, 29 Nov 2000 11:09:55 -0000	22 lines
Re: Out of Office AutoReply: Remuneration	Dennis Lapcewich <[log in to unmask]>	Wed, 29 Nov 2000 13:04:30 -0600	47 lines
Re: Out of Office AutoReply: Remuneration	Fox, Karen <[log in to unmask]>	Thu, 30 Nov 2000 09:30:39 -0500	56 lines
Printing Problem in Internet Explorer 5.5	Teri Dorsey <[log in to unmask]>	Tue, 14 Nov 2000 14:40:45 -0500	21 lines
Re: Printing Problem in Internet Explorer 5.5	Marie Denikas <[log in to unmask]>	Tue, 14 Nov 2000 13:46:06 -0600	40 lines
Re: Printing Problem in Internet Explorer 5.5	Teri Dorsey <[log in to unmask]>	Tue, 14 Nov 2000 14:56:47 -0500	54 lines
Re: Printing Problem in Internet Explorer 5.5	Kevin Murphy <[log in to unmask]>	Tue, 14 Nov 2000 15:01:26 -0500	45 lines
Re: Printing Problem in Internet Explorer 5.5	Caitlin Martin <[log in to unmask]>	Tue, 14 Nov 2000 11:55:04 -0800	77 lines
Re: Printing Problem in Internet Explorer 5.5	Teri Dorsey <[log in to unmask]>	Tue, 14 Nov 2000 15:10:39 -0500	58 lines
Re: Printing Problem in Internet Explorer 5.5	Kevin Murphy <[log in to unmask]>	Tue, 14 Nov 2000 15:19:31 -0500	90 lines
Re: Printing Problem in Internet Explorer 5.5	Martha Lundgren <[log in to unmask]>	Tue, 14 Nov 2000 15:06:54 -0600	178 lines
Re: Printing Problem in Internet Explorer 5.5	craig peppard <[log in to unmask]>	Thu, 16 Nov 2000 00:01:31 GMT	53 lines
Re: Printing Problem in Internet Explorer 5.5	Marvin Lewis <[log in to unmask]>	Wed, 15 Nov 2000 23:45:27 -0700	94 lines
Re: Printing Problem in Internet Explorer 5.5	Teri Dorsey <[log in to unmask]>	Thu, 16 Nov 2000 14:55:20 -0500	69 lines
Priorities	Graeme Shanks <[log in to unmask]>	Thu, 2 Nov 2000 12:10:49 -0000	65 lines
Priorities	Graeme Shanks <[log in to unmask]>	Thu, 9 Nov 2000 09:30:56 -0000	60 lines
Re: Priorities	Tucker, Stephen (2064) <[log in to unmask]>	Thu, 9 Nov 2000 09:06:43 -0500	88 lines
Re: Priorities	Heisey, Tom <[log in to unmask]>	Thu, 9 Nov 2000 09:45:18 -0600	255 lines
Re: Priorities	Smith, Debbie <[log in to unmask]>	Thu, 9 Nov 2000 13:22:59 -0600	73 lines
Re: Priorities	Steven Huskey <[log in to unmask]>	Tue, 14 Nov 2000 18:22:12 -0500	145 lines
Re: Priorities	Marie Denikas <[log in to unmask]>	Wed, 15 Nov 2000 15:58:23 -0600	21 lines
Problem with WordPerfect ver. 8 Equation Editor	Shelia Couch-Jackson <[log in to unmask]>	Wed, 29 Nov 2000 08:06:07 -0500	23 lines
Re: Problem with WordPerfect ver. 8 Equation Editor	Martha Springsteen <[log in to unmask]>	Wed, 29 Nov 2000 08:26:20 -0500	29 lines
Processes: List of Help Desk Processes	Kishen Bhagavan <[log in to unmask]>	Tue, 21 Nov 2000 10:03:20 -0800	25 lines
Prolink URL	Jera Anderson <[log in to unmask]>	Wed, 15 Nov 2000 14:03:20 -0600	25 lines
Question - Forecasting tools	Saúl Manzanet <[log in to unmask]>	Fri, 3 Nov 2000 22:52:04 -0600	18 lines
Question on Budget	Anabell Donovan <[log in to unmask]>	Fri, 3 Nov 2000 12:52:15 -0600	20 lines
Remuneration	Ian Hanford <[log in to unmask]>	Wed, 29 Nov 2000 10:55:24 -0000	40 lines
Re: Remuneration	Ruth Arnold <[log in to unmask]>	Wed, 29 Nov 2000 11:19:18 -0000	133 lines
Re: Remuneration	Peterson, Amy <[log in to unmask]>	Wed, 29 Nov 2000 08:52:44 -0800	63 lines
Re: Remuneration	Thomas Schweich <[log in to unmask]>	Wed, 29 Nov 2000 12:49:45 -0800	67 lines
Requirement specifications for HelpDesk software	Kristjan Brooks <[log in to unmask]>	Thu, 30 Nov 2000 14:54:18 -0000	19 lines
searching for solutions	Kirstie Magowan <[log in to unmask]>	Wed, 22 Nov 2000 08:18:39 +1300	119 lines
Re: searching for solutions	Brett Winston <[log in to unmask]>	Tue, 21 Nov 2000 11:36:10 -0800	40 lines
Re: searching for solutions	Richard Eneff <[log in to unmask]>	Tue, 21 Nov 2000 14:45:35 EST	33 lines
Re: searching for solutions	Marie Denikas <[log in to unmask]>	Wed, 22 Nov 2000 08:24:53 -0600	171 lines
SLA's Urgently Required (predictably)	Jeff Fox <[log in to unmask]>	Wed, 29 Nov 2000 11:42:04 +0000	37 lines
Software question--Outlook 97	Robin Quattlebaum <[log in to unmask]>	Mon, 20 Nov 2000 11:50:33 -0600	22 lines
Re: Software question--Outlook 97	Heisey, Tom <[log in to unmask]>	Mon, 20 Nov 2000 11:56:44 -0600	47 lines
Re: Software question--Outlook 97	Peterson, Amy <[log in to unmask]>	Mon, 20 Nov 2000 10:05:51 -0800	43 lines
Re: Software question--Outlook 97	Ruth Arnold <[log in to unmask]>	Mon, 20 Nov 2000 18:02:35 -0000	81 lines
Re: Software question--Outlook 97	Marvin Lewis <[log in to unmask]>	Mon, 20 Nov 2000 12:44:09 -0700	65 lines
Steve Clarke is on Holiday for 2 weeks	Steve Clarke/Towers Perrin <[log in to unmask]>	Wed, 15 Nov 2000 06:30:33 +0000	24 lines
Re: Steve Clarke is on Holiday for 2 weeks	Naoma Leonard <[log in to unmask]>	Wed, 15 Nov 2000 02:57:45 -0500	27 lines
Re: Steve Clarke is on Holiday for 2 weeks	Jane Burn <[log in to unmask]>	Wed, 15 Nov 2000 09:40:34 -0000	38 lines
Re: Steve Clarke is on Holiday for 2 weeks	Dennis Lapcewich <[log in to unmask]>	Wed, 15 Nov 2000 10:11:12 -0600	35 lines
Re: Steve Clarke is on Holiday for 2 weeks	Steve Clarke/Towers Perrin <[log in to unmask]>	Mon, 20 Nov 2000 09:35:28 +0000	63 lines
Suggestion Re: Priorities	Jera Anderson <[log in to unmask]>	Wed, 15 Nov 2000 10:15:00 -0600	40 lines
Re: Suggestion Re: Priorities	Heisey, Tom <[log in to unmask]>	Wed, 15 Nov 2000 10:27:21 -0600	42 lines
Re: Suggestion Re: Priorities	Fox, Karen <[log in to unmask]>	Wed, 15 Nov 2000 11:31:40 -0500	47 lines
Re: Suggestion Re: Priorities	Dennis Lapcewich <[log in to unmask]>	Wed, 15 Nov 2000 15:13:09 -0600	33 lines
Support Calls and Palm (Hand held) Devices	David Smith <[log in to unmask]>	Tue, 7 Nov 2000 17:44:19 -0500	22 lines
Re: Support Calls and Palm (Hand held) Devices	Heisey, Tom <[log in to unmask]>	Tue, 7 Nov 2000 19:09:12 -0600	69 lines
Surveys	Meredith Crone <[log in to unmask]>	Wed, 8 Nov 2000 15:14:05 +1300	28 lines
Re: Surveys	Johnson, Margaret <[log in to unmask]>	Wed, 8 Nov 2000 07:45:44 -0700	67 lines
Re: Surveys	Massimo Paolini <[log in to unmask]>	Thu, 9 Nov 2000 08:57:41 -0800	129 lines
Re: Surveys	Brigid Wainwright <[log in to unmask]>	Thu, 9 Nov 2000 10:33:40 -0700	149 lines
Re: Surveys	Bennett, Carlton <[log in to unmask]>	Thu, 9 Nov 2000 12:53:00 -0500	160 lines
Re: Surveys	Linda Hungsberg <[log in to unmask]>	Thu, 9 Nov 2000 12:14:12 -0600	172 lines
Re: Surveys	Massimo Paolini <[log in to unmask]>	Thu, 9 Nov 2000 10:54:55 -0800	166 lines
tech - ms word	Bennett, Carlton <[log in to unmask]>	Tue, 21 Nov 2000 13:54:47 -0500	18 lines
Re: TECH: ?? for Networking Pros (Technical)	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Mon, 6 Nov 2000 22:08:44 -0600	40 lines
TECH: Adding a default envelope size in Word 97	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 14 Nov 2000 12:12:02 -0600	19 lines
Re: TECH: Adding a default envelope size in Word 97	Marie Denikas <[log in to unmask]>	Tue, 14 Nov 2000 13:47:39 -0600	42 lines
Re: TECH: Adding a default envelope size in Word 97	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 14 Nov 2000 15:39:59 -0600	28 lines
Re: TECH: Adding a default envelope size in Word 97	Marie Denikas <[log in to unmask]>	Tue, 14 Nov 2000 15:39:10 -0600	49 lines
Re: TECH: Adding a default envelope size in Word 97	Marie Denikas <[log in to unmask]>	Tue, 14 Nov 2000 15:41:43 -0600	51 lines
Re: TECH: Adding a default envelope size in Word 97	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 14 Nov 2000 16:31:46 -0600	27 lines
TECH: Disappearing Icons	Computer Support <[log in to unmask]>	Fri, 17 Nov 2000 10:52:52 -0500	26 lines
Re: TECH: Disappearing Icons	Peterson, Amy <[log in to unmask]>	Fri, 17 Nov 2000 08:08:18 -0800	42 lines
Re: TECH: Disappearing Icons	Computer Support <[log in to unmask]>	Fri, 17 Nov 2000 11:06:32 -0500	60 lines
Re: TECH: Disappearing Icons	Heisey, Tom <[log in to unmask]>	Fri, 17 Nov 2000 10:57:22 -0600	50 lines
Re: TECH: Disappearing Icons	Computer Support <[log in to unmask]>	Fri, 17 Nov 2000 12:09:44 -0500	80 lines
Re: TECH: Disappearing Icons	Kevin Gorman <[log in to unmask]>	Fri, 17 Nov 2000 13:44:53 -0400	117 lines
Re: TECH: Disappearing Icons	Martha Lundgren <[log in to unmask]>	Fri, 17 Nov 2000 16:38:54 -0600	137 lines
Re: TECH: Disappearing Icons	Marvin Lewis <[log in to unmask]>	Sat, 18 Nov 2000 04:18:34 -0700	126 lines
Re: TECH: Disappearing Icons	Computer Support <[log in to unmask]>	Tue, 21 Nov 2000 08:29:45 -0500	19 lines
TECH: MSWord 2000 on NT	Jera Anderson <[log in to unmask]>	Wed, 15 Nov 2000 14:07:07 -0600	30 lines
Re: TECH: MSWord 2000 on NT	Peterson, Amy <[log in to unmask]>	Wed, 15 Nov 2000 12:17:54 -0800	49 lines
Re: TECH: MSWord 2000 on NT	Marvin Lewis <[log in to unmask]>	Wed, 15 Nov 2000 23:13:13 -0700	68 lines
Re: TECH: MSWord 2000 on NT	Richie Hallinan <[log in to unmask]>	Thu, 16 Nov 2000 09:46:46 -0000	59 lines
Re: TECH: MSWord 2000 on NT	Ken Steere <[log in to unmask]>	Thu, 16 Nov 2000 08:29:10 -0500	76 lines
Tech: Rating or Feature list	Colm Piercy [Digiweb] <[log in to unmask]>	Fri, 17 Nov 2000 20:17:41 +0000	34 lines
Tech: Virus Information on how to clean W32/Navidad	Sori, Sheree Denise <[log in to unmask]>	Tue, 7 Nov 2000 11:29:58 -0500	55 lines
Re: Tech: Virus Information on how to clean W32/Navidad	Sori, Sheree Denise <[log in to unmask]>	Tue, 7 Nov 2000 15:51:22 -0500	63 lines
Re: Tech: Virus Information on how to clean W32/Navidad	Martha Lundgren <[log in to unmask]>	Wed, 8 Nov 2000 16:39:39 -0600	146 lines
Re: Testing before hiring	Martha Lundgren <[log in to unmask]>	Thu, 2 Nov 2000 11:56:32 -0600	86 lines
Training Reviews Wanted	Tomsinski, Rich <[log in to unmask]>	Wed, 1 Nov 2000 14:57:55 -0800	28 lines
trick question--advice needed	Teri Pittman <[log in to unmask]>	Thu, 23 Nov 2000 10:33:20 -0800	50 lines
Re: trick question--advice needed	Noel Bruton <[log in to unmask]>	Thu, 23 Nov 2000 18:48:35 -0000	78 lines
Re: trick question--advice needed	Teri Pittman <[log in to unmask]>	Thu, 23 Nov 2000 11:07:52 -0800	36 lines
VIRUS TECH W32/Navidad	Gretchen A. Schultes <[log in to unmask]>	Wed, 15 Nov 2000 16:17:59 -0500	24 lines
Word Perfect problems	Peterson, Amy <[log in to unmask]>	Wed, 15 Nov 2000 16:06:30 -0800	18 lines
Re: Word Perfect problems	Amy Brassieur <[log in to unmask]>	Thu, 16 Nov 2000 09:21:50 -0600	31 lines
Re: Word Perfect problems	Stuart, Lana <[log in to unmask]>	Thu, 16 Nov 2000 10:14:22 -0500	35 lines
Re: Word Perfect problems	Peterson, Amy <[log in to unmask]>	Thu, 16 Nov 2000 08:39:15 -0800	56 lines
Re: Word Perfect problems	Amy Brassieur <[log in to unmask]>	Fri, 17 Nov 2000 17:57:36 -0600	93 lines
Re: work flow posted -HELP PLEASE	Travis Lee <[log in to unmask]>	Thu, 2 Nov 2000 14:36:46 +0800	106 lines
Y2010/Y2020 PostIt notes for Printers	Jeff Fox <[log in to unmask]>	Wed, 29 Nov 2000 16:23:17 +0000	67 lines

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