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May 2001

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Subject	From	Date	Size
(Fwd) OT: Helpdesk Trend Analysis	David Jones <[log in to unmask]>	Thu, 31 May 2001 08:52:09 -1000	44 lines
<No subject>	Sue Galloway IS&T Helpdesk SS <[log in to unmask]>	Thu, 3 May 2001 15:44:05 +0100	60 lines
A tribute to Tom	Noel Bruton <[log in to unmask]>	Wed, 9 May 2001 19:21:20 +0100	38 lines
Re: A tribute to Tom	Lars Hedbor <[log in to unmask]>	Wed, 9 May 2001 11:52:39 -0700	57 lines
Re: A tribute to Tom	Dennis Lapcewich <[log in to unmask]>	Wed, 9 May 2001 12:03:12 -0700	41 lines
Re: A tribute to Tom	Gretchen A. Schultes <[log in to unmask]>	Wed, 9 May 2001 15:05:42 -0400	141 lines
Re: A tribute to Tom	Gretchen A. Schultes <[log in to unmask]>	Wed, 9 May 2001 15:05:43 -0400	93 lines
Re: A tribute to Tom	Bart Prine <[log in to unmask]>	Wed, 9 May 2001 14:38:25 -0700	48 lines
Academic helpdesks.	Andrew Thomas Tweddle <[log in to unmask]>	Thu, 24 May 2001 21:46:49 +0100	54 lines
Re: Academic helpdesks.	Lynn Morgan <[log in to unmask]>	Thu, 24 May 2001 17:05:46 -0400	41 lines
Re: Academic helpdesks.	Andrew Thomas Tweddle <[log in to unmask]>	Thu, 24 May 2001 22:33:13 +0100	61 lines
Re: Academic helpdesks.	Marvin Lewis <[log in to unmask]>	Fri, 25 May 2001 00:00:45 -0600	92 lines
Re: Academic helpdesks.	Mary Pierson <[log in to unmask]>	Fri, 25 May 2001 15:16:35 -0400	62 lines
Re: Academic helpdesks.	Marvin Lewis <[log in to unmask]>	Sat, 26 May 2001 23:41:57 -0600	102 lines
Re: Academic helpdesks.	Andrew Thomas Tweddle <[log in to unmask]>	Sun, 27 May 2001 12:14:53 +0100	117 lines
advice please	LtScripter <[log in to unmask]>	Fri, 11 May 2001 14:27:08 -0400	37 lines
Re: advice please	Marvin Lewis <[log in to unmask]>	Fri, 11 May 2001 22:44:37 -0600	62 lines
Agent of the month awards	Darkens, Mike <[log in to unmask]>	Wed, 23 May 2001 12:34:05 +0100	47 lines
Re: Agent of the month awards	Cone Mark <[log in to unmask]>	Wed, 23 May 2001 14:32:22 +0100	72 lines
Re: Agent of the month awards	Kimak, Betsy A - OTIS <[log in to unmask]>	Wed, 23 May 2001 11:32:05 -0600	115 lines
Re: Agent of the month awards	Marvin Lewis <[log in to unmask]>	Fri, 25 May 2001 00:00:50 -0600	84 lines
Re: Agent of the month awards	Rick Pierson <[log in to unmask]>	Thu, 24 May 2001 23:27:39 -0700	111 lines
Another query about listening in on customer calls	Ron Wynyard <[log in to unmask]>	Thu, 24 May 2001 11:49:39 +1200	45 lines
Re: Another query about listening in on customer calls	Marvin Lewis <[log in to unmask]>	Wed, 23 May 2001 23:39:08 -0600	59 lines
Re: Another query about listening in on customer calls	Jason Winget <[log in to unmask]>	Thu, 24 May 2001 07:42:53 -0500	58 lines
Re: Another query about listening in on customer calls	Barbara Barg <[log in to unmask]>	Thu, 24 May 2001 10:52:46 -0400	41 lines
Re: Another query about listening in on customer calls	LtScripter <[log in to unmask]>	Thu, 24 May 2001 11:14:21 -0400	76 lines
Re: Another query about listening in on customer calls	Donelson, Rob <[log in to unmask]>	Thu, 24 May 2001 08:15:53 -0700	85 lines
Re: Another query about listening in on customer calls	Barbara Barg <[log in to unmask]>	Thu, 24 May 2001 11:54:57 -0400	41 lines
Re: Another query about listening in on customer calls	Ron Wynyard <[log in to unmask]>	Fri, 25 May 2001 10:36:34 +1200	97 lines
Re: Another query about listening in on customer calls	Brent Jenkins <[log in to unmask]>	Thu, 24 May 2001 16:04:55 -0700	22 lines
Re: Another query about listening in on customer calls	Barbara Barg <[log in to unmask]>	Fri, 25 May 2001 11:07:18 -0400	41 lines
Anybody fancy a pint?	Noel Bruton <[log in to unmask]>	Tue, 15 May 2001 18:06:08 +0100	31 lines
Re: Anybody fancy a pint?	Martha Springsteen <[log in to unmask]>	Tue, 15 May 2001 13:43:15 -0400	27 lines
c.Support for Lotus Notes	Lee Ann Roland <[log in to unmask]>	Mon, 14 May 2001 09:27:49 -0400	36 lines
Re: c.Support for Lotus Notes	Ron Gilbert <[log in to unmask]>	Mon, 14 May 2001 06:56:50 -0700	75 lines
Complaints	Rod <[log in to unmask]>	Thu, 24 May 2001 13:09:13 -0700	208 lines
Re: Complaints	Robin Nicholson <[log in to unmask]>	Thu, 24 May 2001 14:12:17 -0700	226 lines
Conference Justification	Clare Agapeyev <[log in to unmask]>	Thu, 31 May 2001 13:51:14 -0700	33 lines
CR	Jeff Brickley <[log in to unmask]>	Tue, 22 May 2001 12:48:19 -0500	12 lines
Data Migration	David Moffett <[log in to unmask]>	Wed, 9 May 2001 16:36:43 -0500	82 lines
Re: Data Migration	Marie Denikas <[log in to unmask]>	Wed, 9 May 2001 16:51:19 -0500	112 lines
Delivery Procedures for new software products or updates	Kristján Brooks <[log in to unmask]>	Fri, 11 May 2001 16:50:50 -0000	19 lines
Re: Delivery Procedures for new software products or updates	Jeffrey S. Smith <[log in to unmask]>	Fri, 11 May 2001 13:14:59 -0500	43 lines
Re: Delivery Procedures for new software products or updates	Marvin Lewis <[log in to unmask]>	Fri, 11 May 2001 23:38:58 -0600	63 lines
Re: Delivery Procedures for new software products or updates	Lynn Morgan <[log in to unmask]>	Sat, 12 May 2001 22:35:51 -0400	62 lines
Epicor - Efrontoffice 7.1	Tru Q. Nguyen <[log in to unmask]>	Thu, 31 May 2001 10:55:08 -0700	23 lines
Re: Epicor - Efrontoffice 7.1	Phillip D Maxey <[log in to unmask]>	Thu, 31 May 2001 20:08:14 -0500	40 lines
Re: Epicor - Efrontoffice 7.1	Phillip D Maxey <[log in to unmask]>	Thu, 31 May 2001 20:15:14 -0500	97 lines
Re: Epicor - Efrontoffice 7.1	Deryk Marien <[log in to unmask]>	Thu, 31 May 2001 23:52:08 -0400	123 lines
Friday Humor: Questions and Answers to Daily Living	Martha Springsteen <[log in to unmask]>	Fri, 4 May 2001 08:33:38 -0400	65 lines
Friday Humor: The difference between.....	Jera Anderson <[log in to unmask]>	Fri, 11 May 2001 15:31:32 -0500	83 lines
Friday Humour	Noel Bruton <[log in to unmask]>	Fri, 18 May 2001 09:56:08 +0100	17 lines
Friday Humour, was Re: Humour: Irish Virus	Edwards, Jenny <[log in to unmask]>	Fri, 1 Jun 2001 09:49:12 +1200	40 lines
FRIDAY JOKE	HelpDesk <[log in to unmask]>	Fri, 11 May 2001 14:25:25 +0100	153 lines
FW: Managing student technology assistants (fwd)	Ken Schuetz <[log in to unmask]>	Thu, 31 May 2001 12:26:52 -0600	82 lines
Re: FW: Managing student technology assistants (fwd)	Karen J Renkiewicz <[log in to unmask]>	Thu, 31 May 2001 13:26:27 -0500	93 lines
Gold Coast HDI Anybody going?	Ron Wynyard <[log in to unmask]>	Wed, 16 May 2001 07:48:19 +1200	39 lines
Re: Gold Coast HDI Anybody going?	David Hemsworth <[log in to unmask]>	Wed, 16 May 2001 11:01:40 +0930	219 lines
HDESK-L Mini FAQ	Roman Olynyk <[log in to unmask]>	Fri, 18 May 2001 09:17:29 -0400	158 lines
HDESK-L mini-FAQ	Roman Olynyk <[log in to unmask]>	Fri, 11 May 2001 10:38:53 -0400	159 lines
HDESK-L mini-FAQ	Roman Olynyk <[log in to unmask]>	Thu, 24 May 2001 09:38:28 -0400	158 lines
Help Desk Institute membership	Edwards, Jenny <[log in to unmask]>	Thu, 24 May 2001 09:31:51 +1200	39 lines
Re: Help Desk Institute membership	Lisa Richardson <[log in to unmask]>	Wed, 23 May 2001 17:52:55 -0500	56 lines
Re: Help Desk Institute membership	Mainarick, Lisa <[log in to unmask]>	Thu, 24 May 2001 08:25:35 -0700	66 lines
Help desk satisfaction	Edwards, Jenny <[log in to unmask]>	Mon, 21 May 2001 16:08:58 +1200	99 lines
Re: Help desk satisfaction	Thomas Schweich <[log in to unmask]>	Mon, 21 May 2001 06:55:08 -0700	43 lines
Re: Help desk satisfaction	Ron Wynyard <[log in to unmask]>	Tue, 22 May 2001 07:19:13 +1200	184 lines
Re: Help desk satisfaction	Edwards, Jenny <[log in to unmask]>	Tue, 22 May 2001 08:19:47 +1200	72 lines
Re: Help Desk Software Under $10K	Mark Ryan <[log in to unmask]>	Thu, 24 May 2001 18:07:29 +0100	32 lines
Home Page Virus Warning For HDesk-L List	Dennis Lapcewich <[log in to unmask]>	Wed, 16 May 2001 13:22:02 -0700	58 lines
Re: Home Page Virus Warning For HDesk-L List	Carlton Bennett <[log in to unmask]>	Wed, 16 May 2001 16:48:58 -0400	68 lines
Re: Home Page Virus Warning For HDesk-L List	Dennis Lapcewich <[log in to unmask]>	Wed, 16 May 2001 14:43:06 -0700	99 lines
Homepage	*David H. Long <[log in to unmask]>	Wed, 16 May 2001 16:03:02 -0400	74 lines
Re: Homepage	Roman J. Olynyk <[log in to unmask]>	Wed, 16 May 2001 16:19:50 -0400	42 lines
Re: Homepage	David Jones <[log in to unmask]>	Thu, 17 May 2001 08:38:40 -1000	36 lines
Humor - Hold Your Nose And Click!	Dennis Lapcewich <[log in to unmask]>	Thu, 3 May 2001 11:39:46 -0700	27 lines
Re: Humor - Hold Your Nose And Click!	Kym Jones <[log in to unmask]>	Mon, 28 May 2001 10:14:59 +0930	40 lines
Humor - Passwords	Dennis Lapcewich <[log in to unmask]>	Fri, 11 May 2001 08:54:05 -0700	24 lines
Humor - Puns I (The Heisey Vacation Series)	Dennis Lapcewich <[log in to unmask]>	Fri, 11 May 2001 08:54:25 -0700	124 lines
Humor - Puns II (The Heisey Vacation Series)	Dennis Lapcewich <[log in to unmask]>	Fri, 18 May 2001 08:43:37 -0700	85 lines
Humor - Puns III (The Heisey Vacation Series)	Dennis Lapcewich <[log in to unmask]>	Fri, 25 May 2001 11:04:23 -0700	62 lines
Humor: "I Love You" Variations to Watch For	Roman Olynyk <[log in to unmask]>	Fri, 4 May 2001 09:56:27 -0400	50 lines
Humor: computer camp	Roman Olynyk <[log in to unmask]>	Thu, 24 May 2001 09:33:22 -0400	99 lines
HUMOR: Parrot Shopping	Bob Werner <[log in to unmask]>	Fri, 11 May 2001 09:01:54 -0400	32 lines
Re: HUMOR: Parrot Shopping	Kym Jones <[log in to unmask]>	Fri, 11 May 2001 22:36:52 +0930	46 lines
Humour	Fox, Jeff <[log in to unmask]>	Thu, 17 May 2001 15:35:49 +0100	59 lines
Humour	Fox, Jeff <[log in to unmask]>	Thu, 17 May 2001 15:39:33 +0100	59 lines
Re: Humour	Kym Jones <[log in to unmask]>	Fri, 18 May 2001 12:24:19 +0930	76 lines
Re: Humour	Noel Bruton <[log in to unmask]>	Fri, 18 May 2001 09:24:00 +0100	77 lines
Re: Humour: Irish Virus	Mark Ryan <[log in to unmask]>	Thu, 24 May 2001 18:50:48 +0100	51 lines
Re: Humour: Irish Virus	James F. Olszewski <[log in to unmask]>	Thu, 24 May 2001 14:11:10 -0400	60 lines
Re: Humour: Irish Virus	Daniel LaFrance <[log in to unmask]>	Thu, 24 May 2001 14:21:28 -0400	59 lines
Re: Humour: Irish Virus	Doug Reade <[log in to unmask]>	Thu, 24 May 2001 11:24:52 -0700	60 lines
Re: Humour: Irish Virus	Joyce Fisher <[log in to unmask]>	Thu, 24 May 2001 14:32:22 -0400	72 lines
Re: Humour: Irish Virus	Dean Burnett <[log in to unmask]>	Thu, 24 May 2001 19:32:07 +0100	66 lines
Re: Humour: Irish Virus	Kimak, Betsy A - OTIS <[log in to unmask]>	Thu, 24 May 2001 12:51:02 -0600	24 lines
Re: Humour: Irish Virus	Barbara Barg <[log in to unmask]>	Thu, 24 May 2001 14:51:37 -0400	41 lines
Re: Humour: Irish Virus	Mary Pierson <[log in to unmask]>	Thu, 24 May 2001 14:51:33 -0400	80 lines
Re: Humour: Irish Virus	Kym Jones <[log in to unmask]>	Fri, 25 May 2001 10:24:50 +0930	51 lines
Re: Humour: Irish Virus	Melissa BATALLA <[log in to unmask]>	Fri, 25 May 2001 11:53:15 +1000	210 lines
Re: Humour: Irish Virus	Wendy Uren <[log in to unmask]>	Fri, 25 May 2001 13:17:44 +1000	228 lines
Re: Humour: Irish Virus	HelpDesk <[log in to unmask]>	Fri, 25 May 2001 08:26:25 +0100	104 lines
Re: Humour: Irish Virus	Mark Ryan <[log in to unmask]>	Fri, 25 May 2001 08:48:39 +0100	79 lines
Re: Humour: Irish Virus	HelpDesk <[log in to unmask]>	Fri, 25 May 2001 09:29:13 +0100	163 lines
Re: Humour: Irish Virus	Chuck Rothman <[log in to unmask]>	Fri, 25 May 2001 08:28:19 -0400	66 lines
Re: Humour: Irish Virus	Doug Reade <[log in to unmask]>	Fri, 25 May 2001 06:11:50 -0700	28 lines
Re: Humour: Irish Virus	James F. Olszewski <[log in to unmask]>	Fri, 25 May 2001 09:15:52 -0400	88 lines
Re: Humour: Irish Virus	Doug Reade <[log in to unmask]>	Fri, 25 May 2001 06:19:32 -0700	105 lines
Re: Humour: Irish Virus	Kevin Murphy <[log in to unmask]>	Fri, 25 May 2001 09:48:20 -0400	150 lines
Re: Humour: Irish Virus	Phil Battrick <[log in to unmask]>	Fri, 25 May 2001 14:48:22 +0100	34 lines
Re: Humour: Irish Virus	Kym Jones <[log in to unmask]>	Sat, 26 May 2001 00:14:23 +0930	44 lines
Re: Humour: Irish Virus	Ligia <[log in to unmask]>	Sat, 26 May 2001 10:02:18 +0100	225 lines
Re: Humour: Irish Virus	Jon Gould <[log in to unmask]>	Wed, 30 May 2001 12:29:43 BST	44 lines
Re: Humour: Irish Virus	Buck, Misty <[log in to unmask]>	Wed, 30 May 2001 18:04:17 -0600	113 lines
Humour: Puns	Glen Notman, Consultant <[log in to unmask]>	Fri, 11 May 2001 10:53:16 -0400	106 lines
Late Friday Humour, was Re: Humour: Irish Virus	Thomas Schweich <[log in to unmask]>	Mon, 28 May 2001 09:52:26 -0700	26 lines
Re: Late Friday Humour, was Re: Humour: Irish Virus	Troy Barnhart <[log in to unmask]>	Mon, 28 May 2001 13:10:32 -0600	24 lines
Leaving Us? (Was MAIL ALERT : Virus Found)	Dennis Lapcewich <[log in to unmask]>	Thu, 17 May 2001 09:32:05 -0700	45 lines
Re: Leaving Us? (Was MAIL ALERT : Virus Found)	Martha Springsteen <[log in to unmask]>	Thu, 17 May 2001 12:32:46 -0400	19 lines
Re: List Info Request	Barbara Barg <[log in to unmask]>	Tue, 15 May 2001 15:33:36 -0400	25 lines
Re: List Info Request	Dennis Lapcewich <[log in to unmask]>	Tue, 15 May 2001 15:24:28 -0700	40 lines
list traffic	Teri Pittman <[log in to unmask]>	Tue, 1 May 2001 08:07:19 -0800	14 lines
Re: list traffic	Doug Reade <[log in to unmask]>	Tue, 1 May 2001 09:14:01 -0700	25 lines
Re: list traffic	MICHAEL BERGER <[log in to unmask]>	Tue, 1 May 2001 09:29:09 -0700	38 lines
Re: list traffic	Roman J. Olynyk <[log in to unmask]>	Tue, 1 May 2001 16:07:05 -0400	32 lines
Re: list traffic	Massimo Paolini <[log in to unmask]>	Tue, 1 May 2001 13:19:03 -0700	38 lines
Re: list traffic	Mike Eveland <[log in to unmask]>	Tue, 1 May 2001 15:41:16 -0500	45 lines
Re: list traffic	Mike Eveland <[log in to unmask]>	Tue, 1 May 2001 16:37:28 -0500	75 lines
Re: list traffic	Dennis Lapcewich <[log in to unmask]>	Tue, 1 May 2001 15:00:45 -0700	54 lines
Re: list traffic	Bob Werner <[log in to unmask]>	Tue, 1 May 2001 18:05:57 -0400	27 lines
Re: list traffic	Bart Prine <[log in to unmask]>	Tue, 1 May 2001 15:18:58 -0700	25 lines
Re: list traffic	Wendy Uren <[log in to unmask]>	Wed, 2 May 2001 08:46:25 +1000	47 lines
Re: list traffic	Dennis Lapcewich <[log in to unmask]>	Tue, 1 May 2001 16:32:37 -0700	64 lines
Re: list traffic	Roman J. Olynyk <[log in to unmask]>	Wed, 2 May 2001 09:28:21 -0400	35 lines
Re: list traffic	Heisey, Tom <[log in to unmask]>	Wed, 2 May 2001 09:32:24 -0500	42 lines
Re: list traffic	Dennis Lapcewich <[log in to unmask]>	Wed, 2 May 2001 08:50:30 -0700	26 lines
Re: list traffic	David Jones <[log in to unmask]>	Wed, 2 May 2001 09:46:40 -1000	20 lines
Re: list traffic	LtScripter <[log in to unmask]>	Wed, 2 May 2001 15:49:15 -0400	47 lines
Re: list traffic - email address sources	Kimak, Betsy A - OTIS <[log in to unmask]>	Tue, 1 May 2001 17:53:35 -0600	16 lines
Re: list traffic - email address sources	Kym Jones <[log in to unmask]>	Wed, 2 May 2001 10:00:52 +0930	30 lines
Re: list traffic - email address sources	Wendy Uren <[log in to unmask]>	Wed, 2 May 2001 10:46:10 +1000	50 lines
Re: list traffic - email address sources	Kym Jones <[log in to unmask]>	Wed, 2 May 2001 10:26:09 +0930	59 lines
Re: list traffic - email address sources	Wendy Uren <[log in to unmask]>	Wed, 2 May 2001 11:14:35 +1000	79 lines
Listening in on Customer phone calls	Ron Wynyard <[log in to unmask]>	Fri, 18 May 2001 08:28:46 +1200	55 lines
Re: Listening in on Customer phone calls	Marie Denikas <[log in to unmask]>	Thu, 17 May 2001 16:35:03 -0500	84 lines
Re: Listening in on Customer phone calls	Kyrouz, William <[log in to unmask]>	Thu, 17 May 2001 17:36:22 -0500	103 lines
Re: Listening in on Customer phone calls	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Thu, 17 May 2001 19:27:24 -0500	55 lines
Re: Listening in on Customer phone calls	Jason Winget <[log in to unmask]>	Fri, 18 May 2001 10:22:02 -0500	67 lines
Re: Listening in on Customer phone calls	Teri Pittman <[log in to unmask]>	Fri, 18 May 2001 09:00:18 -0800	30 lines
Macintosh work breaks	Richard Bennett <[log in to unmask]>	Fri, 11 May 2001 17:38:52 +0100	22 lines
Re: Macintosh work breaks	Ellen Macdonald <[log in to unmask]>	Fri, 11 May 2001 11:43:12 -0500	30 lines
Re: Macintosh work breaks	Doug Reade <[log in to unmask]>	Fri, 11 May 2001 09:49:36 -0700	32 lines
Re: Macintosh work breaks	Patricia Peters <[log in to unmask]>	Fri, 11 May 2001 13:02:57 -0400	29 lines
Re: Macintosh work breaks	Brad Henwood <[log in to unmask]>	Fri, 11 May 2001 10:08:56 -0700	31 lines
Re: Macintosh work breaks	Guess Treverse E <[log in to unmask]>	Fri, 11 May 2001 12:10:21 -0500	50 lines
Magic Questions - quite a few	Fox, Jeff <[log in to unmask]>	Fri, 11 May 2001 11:38:30 +0100	79 lines
Re: Magic Questions - quite a few	Johnny Quinonez <[log in to unmask]>	Mon, 14 May 2001 08:35:07 -0700	77 lines
Re: MAIL ALERT : Virus Found	Darroll Moore <[log in to unmask]>	Thu, 17 May 2001 16:50:07 +0100	37 lines
Re: MAIL ALERT : Virus Found	Kym Jones <[log in to unmask]>	Fri, 18 May 2001 01:24:21 +0930	50 lines
Re: MAIL ALERT : Virus Found	Maitland_Helpdesk <[log in to unmask]>	Thu, 17 May 2001 11:57:07 -0400	55 lines
Managing student technology assistants	Karen J Renkiewicz <[log in to unmask]>	Tue, 22 May 2001 09:39:09 -0500	25 lines
Re: Managing student technology assistants	Lisa Richardson <[log in to unmask]>	Tue, 22 May 2001 10:08:16 -0500	31 lines
Re: Managing student technology assistants	Ward Janice L <[log in to unmask]>	Tue, 22 May 2001 10:16:57 -0500	46 lines
Re: Managing student technology assistants	Lisa Richardson <[log in to unmask]>	Tue, 22 May 2001 10:29:15 -0500	63 lines
Re: Managing student technology assistants	Karen J Renkiewicz <[log in to unmask]>	Tue, 22 May 2001 10:39:37 -0500	75 lines
Re: Managing student technology assistants	Johanna Colgrove <[log in to unmask]>	Tue, 22 May 2001 08:50:28 PDT	81 lines
Re: Managing student technology assistants	Doug Reade <[log in to unmask]>	Tue, 22 May 2001 08:51:54 -0700	91 lines
Re: Managing student technology assistants	Brenda Grammatico <[log in to unmask]>	Tue, 22 May 2001 11:59:08 -0400	85 lines
Re: Managing student technology assistants	John Kozin <[log in to unmask]>	Tue, 22 May 2001 12:04:15 -0400	50 lines
Re: Managing student technology assistants	ParrishN <[log in to unmask]>	Tue, 22 May 2001 10:05:43 -0700	101 lines
Re: Managing student technology assistants	Robin Nicholson <[log in to unmask]>	Tue, 22 May 2001 08:35:00 -0700	66 lines
Re: Managing student technology assistants	Robin Nicholson <[log in to unmask]>	Tue, 22 May 2001 08:47:44 -0700	26 lines
Re: Managing student technology assistants	Jane Burn <[log in to unmask]>	Wed, 23 May 2001 09:03:30 +0100	27 lines
Re: Managing student technology assistants	DiRuzza, Marie E. <[log in to unmask]>	Wed, 23 May 2001 10:48:49 -0400	183 lines
Re: Managing student technology assistants (fwd)	Heisey, Tom <[log in to unmask]>	Thu, 31 May 2001 13:15:42 -0500	56 lines
Re: Mary's Comment	Kimak, Betsy A - OTIS <[log in to unmask]>	Thu, 24 May 2001 12:56:26 -0600	25 lines
Re: Memorial Day	Dennis Lapcewich <[log in to unmask]>	Fri, 25 May 2001 12:55:35 -0700	36 lines
Re: Memorial Day	Kimak, Betsy A - OTIS <[log in to unmask]>	Fri, 25 May 2001 14:05:37 -0600	76 lines
MSOffice 2000	LtScripter <[log in to unmask]>	Tue, 22 May 2001 16:54:31 -0400	36 lines
Need Help Desk Ideas..	Rick Pierson <[log in to unmask]>	Thu, 24 May 2001 23:38:02 -0700	120 lines
OOPS - guilty as charged	Heisey, Tom <[log in to unmask]>	Tue, 8 May 2001 17:26:17 -0500	20 lines
Re: OOPS - guilty as charged	Bob Werner <[log in to unmask]>	Tue, 8 May 2001 18:45:32 -0400	36 lines
Re: OOPS - guilty as charged	Bart Prine <[log in to unmask]>	Tue, 8 May 2001 17:17:09 -0700	29 lines
OT: Memorial Day	Bob Werner <[log in to unmask]>	Fri, 25 May 2001 10:44:47 -0400	22 lines
OT: When Irish Eyes Are Smiling (Long)	Dennis Lapcewich <[log in to unmask]>	Fri, 25 May 2001 12:06:27 -0700	161 lines
Re: OT: When Irish Eyes Are Smiling (Long)	Kym Jones <[log in to unmask]>	Sat, 26 May 2001 11:14:41 +0930	26 lines
OT:Need Esupport Help Desk suggestions.	Carol Duncan <[log in to unmask]>	Fri, 25 May 2001 09:21:16 -0500	15 lines
Oultook/Exchange Server problem	Grant Nygren <[log in to unmask]>	Sun, 13 May 2001 17:23:57 -0400	25 lines
Re: Oultook/Exchange Server problem	Wendy Uren <[log in to unmask]>	Mon, 14 May 2001 08:35:13 +1000	47 lines
Re: Oultook/Exchange Server problem	Karen Fox <[log in to unmask]>	Tue, 15 May 2001 11:34:53 -0400	140 lines
Outsource Thread???	Glen Notman, Consultant <[log in to unmask]>	Fri, 11 May 2001 10:48:51 -0400	37 lines
Re: Outsource Thread???	David Heinz <[log in to unmask]>	Fri, 11 May 2001 10:08:33 -0700	83 lines
Re: Outsource Thread???	Thomas Schweich <[log in to unmask]>	Fri, 11 May 2001 10:53:13 -0700	70 lines
Re: Outsource Thread???	Glen Notman, Consultant <[log in to unmask]>	Fri, 11 May 2001 14:09:56 -0400	21 lines
Re: Outsource Thread???	Guess Treverse E <[log in to unmask]>	Fri, 11 May 2001 13:19:12 -0500	110 lines
Re: Outsource Thread???	Teri Pittman <[log in to unmask]>	Fri, 11 May 2001 18:32:16 -0700	29 lines
Re: Outsource Thread???	Jane Burn <[log in to unmask]>	Mon, 14 May 2001 14:58:55 +0100	40 lines
Privacy policies for staff and students	Karen J Renkiewicz <[log in to unmask]>	Thu, 31 May 2001 13:51:29 -0500	20 lines
Procedural question	Anabell Donovan <[log in to unmask]>	Fri, 18 May 2001 11:48:10 -0500	23 lines
Re: Procedural question	Kyrouz, William <[log in to unmask]>	Fri, 18 May 2001 12:54:34 -0500	48 lines
Scheduling Policies	Michael Allton <[log in to unmask]>	Wed, 9 May 2001 13:06:22 -0400	32 lines
Re: Scheduling Policies	Troy Barnhart <[log in to unmask]>	Wed, 9 May 2001 11:28:45 -0600	33 lines
Re: Scheduling Policies	Stafford, Carolyn <[log in to unmask]>	Wed, 9 May 2001 13:34:10 -0400	36 lines
Re: Scheduling Policies	Johanna Colgrove <[log in to unmask]>	Wed, 9 May 2001 10:42:29 PDT	42 lines
Signing off for a while	Marie Denikas <[log in to unmask]>	Fri, 25 May 2001 18:17:55 -0500	16 lines
Re: Signing off for a while	Kym Jones <[log in to unmask]>	Sat, 26 May 2001 08:56:16 +0930	28 lines
Re: Signing off for a while	Dennis Lapcewich <[log in to unmask]>	Fri, 25 May 2001 16:47:41 -0700	22 lines
Re: Signing off for a while	Marvin Lewis <[log in to unmask]>	Sat, 26 May 2001 23:41:52 -0600	35 lines
SIGNOFF HDESK-L	Fernando Hernández <[log in to unmask]>	Thu, 31 May 2001 15:35:30 -0600	32 lines
Small Help Desk Tips	Ward Janice L <[log in to unmask]>	Mon, 21 May 2001 11:34:16 -0500	31 lines
SMS Use	Ken Knudson <[log in to unmask]>	Wed, 2 May 2001 09:16:18 EDT	18 lines
Re: SMS Use	Ken Knudson <[log in to unmask]>	Thu, 10 May 2001 20:19:16 EDT	10 lines
SNMP	Mark Sackson <[log in to unmask]>	Tue, 8 May 2001 17:27:02 -0400	16 lines
Re: SNMP	Kyrouz, William <[log in to unmask]>	Tue, 8 May 2001 16:51:00 -0500	38 lines
Re: SNMP	Thomas Schweich <[log in to unmask]>	Tue, 8 May 2001 16:28:08 -0700	55 lines
Sunrise LTD HD package? was Re: Humour: Irish Virus	David Jones <[log in to unmask]>	Thu, 31 May 2001 09:31:05 -1000	24 lines
Support Magic Reports	Linda Hungsberg <[log in to unmask]>	Thu, 31 May 2001 11:20:03 -0500	19 lines
Re: Support Magic Reports	PHDS <[log in to unmask]>	Thu, 31 May 2001 09:29:27 -0700	39 lines
Re: Support Magic Reports	Kevin Murphy <[log in to unmask]>	Thu, 31 May 2001 13:17:48 -0400	59 lines
Sysman	Mary Beth Davidson <[log in to unmask]>	Thu, 17 May 2001 14:56:00 -0400	18 lines
TECH	Jeff Brickley <[log in to unmask]>	Mon, 7 May 2001 10:10:40 -0500	44 lines
Re: TECH	James S. Borg <[log in to unmask]>	Mon, 7 May 2001 11:53:40 -0400	66 lines
Re: TECH	Roberto Cohen <[log in to unmask]>	Wed, 9 May 2001 14:47:56 -0300	34 lines
Tech Support data sheets	John Pierson <[log in to unmask]>	Thu, 10 May 2001 10:33:04 -0400	33 lines
tech: Emails being retained on OUtbox	Melissa Batalla <[log in to unmask]>	Tue, 15 May 2001 11:17:40 +1000	40 lines
Re: tech: Emails being retained on OUtbox	Wendy Uren <[log in to unmask]>	Tue, 15 May 2001 11:23:39 +1000	67 lines
Re: tech: Emails being retained on OUtbox	Noel Bruton <[log in to unmask]>	Tue, 15 May 2001 08:55:40 +0100	95 lines
Re: tech: Emails being retained on OUtbox	Melissa Batalla <[log in to unmask]>	Tue, 15 May 2001 18:42:10 +1000	118 lines
Re: tech: Emails being retained on OUtbox	Grant Nygren <[log in to unmask]>	Tue, 15 May 2001 08:07:05 -0400	34 lines
Re: tech: Emails being retained on OUtbox	Jim Helfer <[log in to unmask]>	Tue, 15 May 2001 10:10:36 -0400	50 lines
Re: tech: Emails being retained on Outbox	Buck, Misty <[log in to unmask]>	Thu, 17 May 2001 10:26:35 -0600	56 lines
Re: tech: Emails being retained on Outbox	Melissa Batalla <[log in to unmask]>	Fri, 18 May 2001 10:52:42 +1000	74 lines
Re: tech: Emails being retained on Outbox	Chandrasekhar Varma <[log in to unmask]>	Wed, 23 May 2001 09:46:31 +0530	125 lines
TECH: Eudora auto-reply	Ellen Macdonald <[log in to unmask]>	Wed, 9 May 2001 11:15:24 -0500	16 lines
Re: TECH: Eudora auto-reply	ParrishN <[log in to unmask]>	Wed, 9 May 2001 10:00:23 -0700	35 lines
Re: TECH: Eudora auto-reply	Gretchen A. Schultes <[log in to unmask]>	Wed, 9 May 2001 12:57:44 -0400	44 lines
TECH: images from access reports to word documents	Farhall, Neil <[log in to unmask]>	Wed, 16 May 2001 17:14:03 +0100	26 lines
Re: TECH: images from access reports to word documents	Martha Springsteen <[log in to unmask]>	Wed, 16 May 2001 15:19:02 -0400	36 lines
Tech: Problems powering on CUV4X-DLS machine.	Justin Kerwin <[log in to unmask]>	Fri, 25 May 2001 13:43:10 -0700	52 lines
TECH: TV to desktop solutions	Patrick Fennessey <[log in to unmask]>	Thu, 31 May 2001 15:14:13 -0400	20 lines
Re: TECH: TV to desktop solutions	Robin Nicholson <[log in to unmask]>	Thu, 31 May 2001 13:23:09 -0700	39 lines
TECH: Word not remaining default editor in Outlook	Ray Kellogg <[log in to unmask]>	Wed, 16 May 2001 10:04:03 -0400	15 lines
Re: TECH: Word not remaining default editor in Outlook	HelpDesk <[log in to unmask]>	Wed, 16 May 2001 15:23:36 +0100	96 lines
Re: TECH: Word not remaining default editor in Outlook	Jim Helfer <[log in to unmask]>	Wed, 16 May 2001 11:18:37 -0400	28 lines
Re: TECH: Word not remaining default editor in Outlook	Buck, Misty <[log in to unmask]>	Thu, 17 May 2001 10:25:17 -0600	43 lines
TECH:Support Magic 4.5 to 7	Kyrouz, William <[log in to unmask]>	Fri, 4 May 2001 09:30:00 -0500	24 lines
Re: TECH:Support Magic 4.5 to 7	Kevin Murphy <[log in to unmask]>	Fri, 4 May 2001 15:21:11 -0400	58 lines
Re: TECH:Support Magic 4.5 to 7	Jera Anderson <[log in to unmask]>	Fri, 4 May 2001 15:33:08 -0500	195 lines
Re: TECH:Support Magic 4.5 to 7	Teri Pittman <[log in to unmask]>	Fri, 4 May 2001 14:47:28 -0800	18 lines
Re: TECH:Support Magic 4.5 to 7	Bower, Anne <[log in to unmask]>	Mon, 7 May 2001 10:52:34 -0400	56 lines
Test Message	Dennis Lapcewich <[log in to unmask]>	Tue, 1 May 2001 08:24:23 -0700	16 lines
Re: Test Message	Martha Springsteen <[log in to unmask]>	Tue, 1 May 2001 11:28:09 -0400	33 lines
Re: Test Message	Singer, Elaine <[log in to unmask]>	Tue, 1 May 2001 11:27:38 -0400	38 lines
Thanks, Doug :-)	Lea <[log in to unmask]>	Fri, 25 May 2001 09:03:38 -0600	22 lines
track - it	Gray, Shanna <[log in to unmask]>	Fri, 4 May 2001 10:10:31 -0600	20 lines
Re: UnHumour: Irish Virus	Wendy Uren <[log in to unmask]>	Fri, 25 May 2001 08:43:28 +1000	81 lines
Unsubscribe information	Nancy Issa <[log in to unmask]>	Wed, 23 May 2001 02:36:28 -0700	16 lines
Re: Unsubscribe information	Dennis Lapcewich <[log in to unmask]>	Wed, 23 May 2001 08:39:26 -0700	39 lines
Updated Help Desk FAQ now available	Philip Verghis <[log in to unmask]>	Sun, 20 May 2001 21:52:37 -0400	24 lines
vacation time	Heisey, Tom <[log in to unmask]>	Tue, 8 May 2001 17:20:10 -0500	25 lines
Re: vacation time	Dennis Lapcewich <[log in to unmask]>	Tue, 8 May 2001 15:58:48 -0700	42 lines
Re: vacation time	Kym Jones <[log in to unmask]>	Wed, 9 May 2001 08:56:39 +0930	40 lines
Re: vacation time	Wendy Uren <[log in to unmask]>	Wed, 9 May 2001 10:37:31 +1000	59 lines
Re: vacation time	Dennis Lapcewich <[log in to unmask]>	Wed, 9 May 2001 08:43:44 -0700	26 lines
Re: vacation time	Wendy Uren <[log in to unmask]>	Thu, 10 May 2001 08:17:01 +1000	43 lines
VIRUS HOAX ALERT	Bob Werner <[log in to unmask]>	Thu, 31 May 2001 11:42:21 -0400	113 lines
Re: VIRUS HOAX ALERT	Sue Ellen Wilson <[log in to unmask]>	Thu, 31 May 2001 11:20:49 -0600	144 lines
Re: VIRUS HOAX ALERT	Martha Springsteen <[log in to unmask]>	Thu, 31 May 2001 14:00:54 -0400	32 lines
Re: VIRUS HOAX ALERT	Heisey, Tom <[log in to unmask]>	Thu, 31 May 2001 13:10:32 -0500	70 lines
Re: VIRUS HOAX ALERT	Dennis Lapcewich <[log in to unmask]>	Thu, 31 May 2001 13:15:02 -0700	31 lines
Re: VIRUS HOAX ALERT	Margaret W. Yacobucci <[log in to unmask]>	Thu, 31 May 2001 18:15:33 -0400	27 lines
WAY OT: Email and it's travels	Bob Werner <[log in to unmask]>	Tue, 1 May 2001 12:30:45 -0400	22 lines
Re: WAY OT: Email and it's travels	Martha Springsteen <[log in to unmask]>	Tue, 1 May 2001 13:01:42 -0400	35 lines
Re: WAY OT: Email and it's travels	Teri Pittman <[log in to unmask]>	Tue, 1 May 2001 09:09:53 -0800	23 lines
we got sucked in.	Brad Henwood <[log in to unmask]>	Tue, 15 May 2001 10:20:09 -0700	13 lines
Website Update	Noel Bruton <[log in to unmask]>	Tue, 22 May 2001 11:39:05 +0100	50 lines
Re: When Irish Eyes Are Smiling (Long)	Wendy Uren <[log in to unmask]>	Mon, 28 May 2001 08:26:47 +1000	175 lines

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