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July 2001

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Subject	From	Date	Size
Re: 1st Line Resolution SLA	Jan van Bon <[log in to unmask]>	Thu, 5 Jul 2001 08:10:01 +0200	89 lines
<No subject>	Heisey, Tom <[log in to unmask]>	Fri, 20 Jul 2001 13:30:47 -0500	49 lines
Allocating jobs to support staff	Edwards, Jenny <[log in to unmask]>	Mon, 23 Jul 2001 08:28:36 +1200	72 lines
Re: Allocating jobs to support staff	I Shukla <[log in to unmask]>	Mon, 23 Jul 2001 08:11:23 -0400	44 lines
Re: Allocating jobs to support staff	Palmer, Betsi <[log in to unmask]>	Mon, 23 Jul 2001 09:32:07 -0400	105 lines
Re: Allocating jobs to support staff	Daniel Deschamps <[log in to unmask]>	Mon, 23 Jul 2001 12:11:57 -0400	129 lines
Announcing Help Desk FAQ - July 2001 edition	Philip Verghis <[log in to unmask]>	Sun, 15 Jul 2001 11:28:31 -0400	102 lines
Re: Announcing Help Desk FAQ - July 2001 edition	Noel Bruton <[log in to unmask]>	Mon, 16 Jul 2001 09:32:34 +0100	111 lines
Another Clientele 7.0 MS Access query question	Farhall, Neil <[log in to unmask]>	Wed, 11 Jul 2001 10:12:22 +0100	19 lines
Ansaphone messages	Fox, Jeff <[log in to unmask]>	Mon, 30 Jul 2001 11:52:59 +0100	36 lines
Re: Ansaphone messages	David Jones <[log in to unmask]>	Tue, 31 Jul 2001 07:43:45 -1000	18 lines
assyst templates	Simon Robinson <[log in to unmask]>	Mon, 16 Jul 2001 11:51:35 +0100	39 lines
Automated Helpdesks.	Andrew Thomas Tweddle <[log in to unmask]>	Mon, 2 Jul 2001 23:09:46 +0100	55 lines
Average Log- in Time to Inbound Support Phones	Mary Susan Squires <[log in to unmask]>	Thu, 19 Jul 2001 19:25:23 -0400	24 lines
Re: Average Log- in Time to Inbound Support Phones	I Shukla <[log in to unmask]>	Fri, 20 Jul 2001 08:44:45 -0400	33 lines
Benchmarking for software & hardware	Richie Hallinan <[log in to unmask]>	Fri, 13 Jul 2001 11:13:48 +0100	29 lines
Clarify Tracking with Knowledge Management Implemented	Mary Susan Squires <[log in to unmask]>	Thu, 19 Jul 2001 18:28:00 -0400	22 lines
Clientele 7.0b to eFrontOffice, straight forward or NOT	Farhall, Neil <[log in to unmask]>	Thu, 12 Jul 2001 12:31:14 +0100	20 lines
Re: Clientele 7.0b to eFrontOffice, straight forward or NOT	Jeffrey S. Smith <[log in to unmask]>	Thu, 12 Jul 2001 10:57:44 -0500	46 lines
Re: Clientele 7.0b to eFrontOffice, straight forward or NOT	Brent Jenkins <[log in to unmask]>	Thu, 12 Jul 2001 10:28:49 -0700	43 lines
Clientele query	Farhall, Neil <[log in to unmask]>	Tue, 10 Jul 2001 12:22:18 +0100	25 lines
Cost of PC Support	Fox, Jeff <[log in to unmask]>	Mon, 23 Jul 2001 16:04:11 +0100	38 lines
Re: Cost of PC Support	Fox, Jeff <[log in to unmask]>	Mon, 23 Jul 2001 16:24:08 +0100	49 lines
Re: Cost of PC Support	Mark Ryan <[log in to unmask]>	Sat, 28 Jul 2001 13:39:11 +0100	64 lines
Customisation problem on eHelpdesk	Farhall, Neil <[log in to unmask]>	Tue, 31 Jul 2001 10:09:00 +0100	38 lines
Desktop Availability	Fox, Jeff <[log in to unmask]>	Mon, 23 Jul 2001 16:41:56 +0100	34 lines
Desktop Streaming: Any information ?	Ashworth, James <[log in to unmask]>	Tue, 10 Jul 2001 14:06:53 +1000	46 lines
Document Management Policies & Procedures	Clare Agapeyev <[log in to unmask]>	Thu, 26 Jul 2001 14:59:26 -0700	41 lines
Re: Document Management Policies & Procedures	Russell A. Hatfield Jr. <[log in to unmask]>	Fri, 27 Jul 2001 17:09:22 -0700	120 lines
Does SQL Server run with a novell network	Farhall, Neil <[log in to unmask]>	Fri, 13 Jul 2001 14:18:34 +0100	12 lines
Re: Does SQL Server run with a novell network	Kevin Murphy <[log in to unmask]>	Fri, 13 Jul 2001 09:50:11 -0400	54 lines
Re: Does SQL Server run with a novell network	Mark Ryan <[log in to unmask]>	Sat, 28 Jul 2001 13:39:12 +0100	21 lines
Employment Status Change	Ron Sorrell <[log in to unmask]>	Wed, 11 Jul 2001 23:17:40 -0400	76 lines
Employment Status Change	Ron Sorrell <[log in to unmask]>	Fri, 13 Jul 2001 10:23:35 -0400	73 lines
Enquery: MS Visio	Maritz Van Jaarsveldt <[log in to unmask]>	Thu, 12 Jul 2001 16:39:24 +0200	24 lines
Re: Enquery: MS Visio	Rafaella Chuahy <[log in to unmask]>	Thu, 12 Jul 2001 10:40:00 -0700	43 lines
Re: Enquery: MS Visio	Ligia <[log in to unmask]>	Fri, 13 Jul 2001 18:57:06 +0100	43 lines
Exchange Administration	Fox, Jeff <[log in to unmask]>	Thu, 12 Jul 2001 11:25:39 +0100	45 lines
Re: Exchange Administration	Brent Jenkins <[log in to unmask]>	Thu, 12 Jul 2001 10:17:37 -0700	62 lines
Re: Exchange Administration	Heisey, Tom <[log in to unmask]>	Thu, 12 Jul 2001 13:22:53 -0500	45 lines
Re: Exchange Administration	Wendy Uren <[log in to unmask]>	Fri, 13 Jul 2001 08:21:09 +1000	63 lines
Friday Humour - Lifelong Lessons	Jane Burn <[log in to unmask]>	Fri, 20 Jul 2001 11:34:01 +0100	31 lines
FW: crossword solver	Rob Chorley <[log in to unmask]>	Wed, 18 Jul 2001 13:45:14 +0100	81 lines
Garrison Keillor calls the Help Desk	Ellen Macdonald <[log in to unmask]>	Thu, 12 Jul 2001 10:09:49 -0500	23 lines
Re: Garrison Keillor calls the Help Desk	Julie Matthews <[log in to unmask]>	Thu, 12 Jul 2001 10:03:02 -0700	9 lines
Greetings from a new subscriber	Nigel Kendrick <[log in to unmask]>	Tue, 10 Jul 2001 14:06:53 +0100	24 lines
Re: Greetings from a new subscriber	Richie Hallinan <[log in to unmask]>	Wed, 11 Jul 2001 08:38:53 +0100	44 lines
Re: HDESK-L Digest - 10 Jul 2001 to 11 Jul 2001 (#2001-168)	Fox, Jeff <[log in to unmask]>	Thu, 12 Jul 2001 11:29:21 +0100	47 lines
Re: HDESK-L Digest - 6 Jul 2001 to 9 Jul 2001 (#2001-166)	Wetik, Ricardo <[log in to unmask]>	Wed, 11 Jul 2001 07:36:34 +0900	43 lines
HDesk-L Mini-FAQ - July 13, 2001	Heisey, Tom <[log in to unmask]>	Fri, 13 Jul 2001 07:46:15 -0500	159 lines
HDesk-L Mini-FAQ - July 20, 2001	Heisey, Tom <[log in to unmask]>	Fri, 20 Jul 2001 08:10:34 -0500	158 lines
HDesk-L Mini-FAQ - July 6, 2001	Heisey, Tom <[log in to unmask]>	Fri, 6 Jul 2001 07:44:28 -0500	159 lines
Help Desk 1st Line Resolution SLA	Boak, Nick <[log in to unmask]>	Mon, 2 Jul 2001 11:39:09 +0100	44 lines
Re: Help Desk 1st Line Resolution SLA	Noel Bruton <[log in to unmask]>	Tue, 3 Jul 2001 08:25:58 +0100	72 lines
Re: Help Desk 1st Line Resolution SLA	Thomas Schweich <[log in to unmask]>	Tue, 3 Jul 2001 08:33:39 -0700	102 lines
Re: Help Desk 1st Line Resolution SLA	Jennifer Walsh <[log in to unmask]>	Tue, 3 Jul 2001 15:40:32 -0230	110 lines
Re: Help Desk 1st Line Resolution SLA	Michael Allton <[log in to unmask]>	Tue, 3 Jul 2001 14:45:03 -0400	146 lines
Re: Help Desk 1st Line Resolution SLA	Ron Wynyard <[log in to unmask]>	Wed, 4 Jul 2001 12:05:53 +1200	78 lines
Re: Help Desk 1st Line Resolution SLA	Russell A. Hatfield Jr. <[log in to unmask]>	Tue, 3 Jul 2001 22:20:17 -0700	184 lines
Re: Help Desk 1st Line Resolution SLA	Steven Huskey <[log in to unmask]>	Thu, 5 Jul 2001 14:24:00 -0400	109 lines
Re: Help Desk 1st Line Resolution SLA	Terry Allen <[log in to unmask]>	Thu, 5 Jul 2001 21:35:41 -0500	70 lines
Re: Help Desk 1st Line Resolution SLA	SmartList <[log in to unmask]>	Sat, 14 Jul 2001 22:36:38 -0600	76 lines
Help Desk Professional's Conference	Lisa Richardson <[log in to unmask]>	Tue, 31 Jul 2001 17:14:35 -0500	14 lines
Help Desk software experience - LBE and BridgeTrak	Terry Allen <[log in to unmask]>	Wed, 25 Jul 2001 19:09:39 -0500	18 lines
Re: Help Desk software experience - LBE and BridgeTrak	bart bakker <[log in to unmask]>	Thu, 26 Jul 2001 17:44:18 +0200	35 lines
Re: Help Desk software experience - LBE and BridgeTrak	John Blessing <[log in to unmask]>	Fri, 27 Jul 2001 09:04:23 +0100	60 lines
Re: Help Desk software experience - LBE and BridgeTrak	bart bakker <[log in to unmask]>	Fri, 27 Jul 2001 20:16:04 +0200	96 lines
Re: Help Desk software experience - LBE and BridgeTrak	Mark Ryan <[log in to unmask]>	Sat, 28 Jul 2001 13:39:14 +0100	68 lines
Helpdesk Software	Debbie Busby <[log in to unmask]>	Thu, 12 Jul 2001 16:33:20 +0100	15 lines
helpdesk software.	Andrew Thomas Tweddle <[log in to unmask]>	Mon, 30 Jul 2001 21:58:31 +0100	61 lines
How do you allocate support responsibilities?	Gail Talia <[log in to unmask]>	Wed, 25 Jul 2001 10:57:29 -0400	49 lines
Humor	Bart Prine <[log in to unmask]>	Fri, 13 Jul 2001 15:36:55 -0700	9 lines
Humor: 15 ways to stay entertained at Walmart,	I Shukla <[log in to unmask]>	Fri, 20 Jul 2001 11:09:53 -0400	54 lines
Humor: High risk occupation?	Heisey, Tom <[log in to unmask]>	Fri, 20 Jul 2001 09:38:29 -0500	35 lines
Re: Humor: HP to cut workforce 120 percent	Barbara Barg <[log in to unmask]>	Fri, 13 Jul 2001 12:31:40 -0400	135 lines
Humor: Love, Occupation Style	Roman Olynyk <[log in to unmask]>	Fri, 13 Jul 2001 08:54:36 -0400	25 lines
Re: Humor: Love, Occupation Style	Kym Jones <[log in to unmask]>	Fri, 13 Jul 2001 22:53:13 +0930	41 lines
Re: Humor: Love, Occupation Style	Roman J. Olynyk <[log in to unmask]>	Fri, 13 Jul 2001 09:35:21 -0400	20 lines
Re: Humor: Love, Occupation Style	Kevin Murphy <[log in to unmask]>	Fri, 13 Jul 2001 09:52:14 -0400	84 lines
Re: Humor: Love, Occupation Style	Thomas Schweich <[log in to unmask]>	Fri, 13 Jul 2001 07:19:35 -0700	14 lines
Re: Humor: Love, Occupation Style	Kym Jones <[log in to unmask]>	Fri, 13 Jul 2001 23:48:42 +0930	23 lines
Re: Humor: Love, Occupation Style	Martha Springsteen <[log in to unmask]>	Fri, 13 Jul 2001 11:17:22 -0400	31 lines
Re: Humor: Love, Occupation Style	Heisey, Tom <[log in to unmask]>	Fri, 13 Jul 2001 10:31:28 -0500	36 lines
Re: Humor: Love, Occupation Style	Kym Jones <[log in to unmask]>	Sat, 14 Jul 2001 02:27:30 +0930	68 lines
Re: Humor: Love, Occupation Style	Barbara Barg <[log in to unmask]>	Fri, 13 Jul 2001 13:44:48 -0400	25 lines
Humor: Some reflections when not on HD Que	I Shukla <[log in to unmask]>	Fri, 13 Jul 2001 09:16:54 -0400	48 lines
Humor: THE CAT'S ME-OW!	Bart Prine <[log in to unmask]>	Fri, 20 Jul 2001 08:44:58 -0700	54 lines
Humor: [GCFL] Duck Food?	Heisey, Tom <[log in to unmask]>	Fri, 6 Jul 2001 16:13:10 -0500	45 lines
Humor? Top 10 signs your tech support rep is nuts	Heisey, Tom <[log in to unmask]>	Fri, 20 Jul 2001 08:11:30 -0500	34 lines
humor?: bad jokes	Heisey, Tom <[log in to unmask]>	Fri, 6 Jul 2001 07:47:41 -0500	76 lines
Humor?: Top ten differences between a mime and a webmaster	Heisey, Tom <[log in to unmask]>	Fri, 13 Jul 2001 07:45:06 -0500	28 lines
IBM announces new artificial intelligence-based virtual help desk program	Marvin Lewis <[log in to unmask]>	Tue, 17 Jul 2001 00:04:03 -0600	17 lines
Industry standard	Massimo Paolini <[log in to unmask]>	Wed, 18 Jul 2001 10:15:23 -0700	22 lines
Re: Industry standard	Cone Mark <[log in to unmask]>	Wed, 18 Jul 2001 18:23:02 +0100	36 lines
Re: Industry standard	Michael Allton <[log in to unmask]>	Wed, 18 Jul 2001 13:29:34 -0400	55 lines
Lotus Notes Question	Shelia Couch-Jackson <[log in to unmask]>	Mon, 30 Jul 2001 10:33:56 -0400	33 lines
Re: Lotus Notes Question	Howard Lymor <[log in to unmask]>	Mon, 30 Jul 2001 12:22:33 -0400	40 lines
Re: Lotus Notes Question	I Shukla <[log in to unmask]>	Mon, 30 Jul 2001 12:52:49 -0400	19 lines
Managing Mail management: any examples	Ashworth, James <[log in to unmask]>	Wed, 25 Jul 2001 13:36:44 +1000	34 lines
Re: Managing Mail management: any examples	Russell A. Hatfield Jr. <[log in to unmask]>	Wed, 25 Jul 2001 03:39:42 -0700	74 lines
Michael Allton/NCS/Dana is out of the office.	Michael Allton <[log in to unmask]>	Tue, 10 Jul 2001 01:32:45 -0400	14 lines
Re: Michael Allton/NCS/Dana is out of the office.	Bob Werner <[log in to unmask]>	Tue, 10 Jul 2001 09:15:05 -0400	31 lines
Mission Statements	Debbie Busby <[log in to unmask]>	Wed, 25 Jul 2001 10:43:45 +0100	9 lines
Re: Mission Statements	Steve Clarke/Towers Perrin <[log in to unmask]>	Wed, 25 Jul 2001 11:01:52 +0100	40 lines
Re: Mission Statements	John Pierson <[log in to unmask]>	Wed, 25 Jul 2001 08:42:24 -0400	63 lines
Re: Mission Statements	Gayle Church <[log in to unmask]>	Wed, 25 Jul 2001 07:34:54 -0700	30 lines
Re: Mission Statements	Cox, Jeff <[log in to unmask]>	Wed, 25 Jul 2001 09:50:01 -0500	112 lines
Re: Mission Statements	Dennis_Faix <[log in to unmask]>	Fri, 27 Jul 2001 13:22:52 -0400	75 lines
Re: Mission Statements	Jim Helfer <[log in to unmask]>	Fri, 27 Jul 2001 13:44:05 -0400	88 lines
Re: Mission Statements	James S. Borg <[log in to unmask]>	Fri, 27 Jul 2001 13:56:51 -0400	52 lines
Re: Mission Statements	Noel Bruton <[log in to unmask]>	Sat, 28 Jul 2001 06:25:20 +0100	105 lines
Re: Mission Statements	Mark Ryan <[log in to unmask]>	Sat, 28 Jul 2001 13:39:08 +0100	110 lines
Re: Opening Passworded Lotus Files	LtScripter <[log in to unmask]>	Wed, 25 Jul 2001 09:53:11 -0400	43 lines
OT: crossword solver	Noel Bruton <[log in to unmask]>	Wed, 18 Jul 2001 11:46:21 +0100	17 lines
OT:Opening Passworded Lotus Files	emil stecher <[log in to unmask]>	Wed, 25 Jul 2001 09:49:08 -0400	16 lines
Poll: If stranded on a desert island...	Russell A. Hatfield Jr. <[log in to unmask]>	Fri, 6 Jul 2001 01:20:22 -0700	30 lines
Re: Q's about 2K	Steve Valois <[log in to unmask]>	Sun, 1 Jul 2001 22:17:29 -0400	52 lines
Re: Q's about 2K	I Shukla <[log in to unmask]>	Mon, 2 Jul 2001 22:04:18 -0400	32 lines
Re: Q's about 2K	Chandrasekhar Varma <[log in to unmask]>	Thu, 5 Jul 2001 15:18:05 +0530	66 lines
Q: Helpdesk Metrics Standards and Stats	I Shukla <[log in to unmask]>	Wed, 11 Jul 2001 09:32:26 -0400	76 lines
Re: Q: Helpdesk Metrics Standards and Stats	SmartList <[log in to unmask]>	Wed, 11 Jul 2001 21:10:08 -0600	107 lines
Question - Email Out Of Office Auto Replies	Martha Springsteen <[log in to unmask]>	Wed, 11 Jul 2001 08:03:59 -0400	21 lines
Re: Question - Email Out Of Office Auto Replies	I Shukla <[log in to unmask]>	Wed, 11 Jul 2001 08:34:12 -0400	36 lines
Recovering a forgotten password	Brennan, Kathy <[log in to unmask]>	Wed, 18 Jul 2001 13:26:45 -0400	25 lines
Re: Recovering a forgotten password	Keith McIsaac <[log in to unmask]>	Wed, 18 Jul 2001 12:45:36 -0500	44 lines
Remedy Help Desk Software Horror Stories/Warnings	Lee Eastman <[log in to unmask]>	Wed, 18 Jul 2001 15:33:13 -0700	20 lines
Standards	Michael Allton <[log in to unmask]>	Thu, 19 Jul 2001 12:30:26 -0400	28 lines
Re: Standards	Daniel LaFrance <[log in to unmask]>	Tue, 24 Jul 2001 10:49:41 -0400	61 lines
Re: Standards	Michael Allton <[log in to unmask]>	Tue, 24 Jul 2001 11:30:18 -0400	103 lines
Re: Standards	Daniel LaFrance <[log in to unmask]>	Tue, 24 Jul 2001 14:30:49 -0400	128 lines
Re: Standards	Russell A. Hatfield Jr. <[log in to unmask]>	Wed, 25 Jul 2001 03:26:19 -0700	149 lines
Surveys!!!	Fox, Jeff <[log in to unmask]>	Mon, 23 Jul 2001 16:46:41 +0100	40 lines
Re: Surveys!!!	Danny Salt <[log in to unmask]>	Tue, 24 Jul 2001 04:23:06 -0700	70 lines
Re: Surveys!!!	Kimak, Betsy A - OTIS <[log in to unmask]>	Mon, 30 Jul 2001 13:40:33 -0600	75 lines
TECH - printing problem	Kirstie Magowan <[log in to unmask]>	Thu, 19 Jul 2001 10:47:30 +1200	44 lines
Re: TECH - printing problem	Joyce Fisher <[log in to unmask]>	Wed, 18 Jul 2001 20:54:27 -0400	73 lines
TECH: Dell Inspiron 8000 P3-700mhz help	Lea <[log in to unmask]>	Thu, 12 Jul 2001 13:29:23 -0600	30 lines
Re: TECH: Dell Inspiron 8000 P3-700mhz help	Jim Thomas <[log in to unmask]>	Thu, 12 Jul 2001 15:32:07 -0400	49 lines
Re: TECH: Dell Inspiron 8000 P3-700mhz help	Peter Monk <[log in to unmask]>	Fri, 13 Jul 2001 11:26:46 +0930	54 lines
Re: TECH: Dell Inspiron 8000 P3-700mhz help	Lea <[log in to unmask]>	Fri, 13 Jul 2001 12:20:37 -0600	13 lines
TECH: EXCEL 2000	Bob Werner <[log in to unmask]>	Tue, 17 Jul 2001 11:58:15 -0400	19 lines
Re: TECH: EXCEL 2000	I Shukla <[log in to unmask]>	Tue, 17 Jul 2001 12:16:50 -0400	35 lines
Tech: HELP! HP LaserJet 4000N's go nuts all at once!	[log in to unmask] <[log in to unmask]>	Fri, 20 Jul 2001 12:23:08 -0400	43 lines
Re: Tech: HELP! HP LaserJet 4000N's go nuts all at once!	Keith McIsaac <[log in to unmask]>	Fri, 20 Jul 2001 11:26:47 -0500	66 lines
Re: Tech: HELP! HP LaserJet 4000N's go nuts all at once!	Keelan Cleary <[log in to unmask]>	Fri, 20 Jul 2001 13:50:48 -0400	84 lines
Virus logs itself as a problem	Roman Olynyk <[log in to unmask]>	Mon, 30 Jul 2001 09:03:57 -0400	28 lines
Web Remote Support	Saul Manzanet <[log in to unmask]>	Mon, 30 Jul 2001 11:07:56 -0500	13 lines
Re: Web Remote Support	John Pierson <[log in to unmask]>	Mon, 30 Jul 2001 12:22:42 -0400	21 lines
Re: Web Remote Support	Edwards, Jenny <[log in to unmask]>	Wed, 1 Aug 2001 09:12:45 +1200	28 lines
Re: Web Remote Support	Jones, David <[log in to unmask]>	Tue, 31 Jul 2001 17:16:22 -0400	37 lines
Web Remote Support (Thanks John)	Saúl Manzanet <[log in to unmask]>	Tue, 31 Jul 2001 06:23:50 -0500	18 lines
Re: Web Remote Support (Thanks John)	Gail Talia <[log in to unmask]>	Tue, 31 Jul 2001 08:55:12 -0400	85 lines
Re: Web Remote Support (Thanks John)	Jeffrey S. Smith <[log in to unmask]>	Tue, 31 Jul 2001 08:19:29 -0500	113 lines
Re: Web Remote Support (Thanks John)	D Rod McPherson <[log in to unmask]>	Tue, 31 Jul 2001 06:14:17 -0700	114 lines
What do you call yourself?	Donna Herbert <[log in to unmask]>	Tue, 10 Jul 2001 08:37:38 -0500	30 lines
Re: What do you call yourself?	Ethan Benatan <[log in to unmask]>	Tue, 10 Jul 2001 09:40:14 -0400	52 lines
Re: What do you call yourself?	Isabel Kendrick <[log in to unmask]>	Tue, 10 Jul 2001 14:47:30 +0100	67 lines
Re: What do you call yourself?	Carol Duncan <[log in to unmask]>	Tue, 10 Jul 2001 09:03:07 -0500	49 lines
Re: What do you call yourself?	Thomas Schweich <[log in to unmask]>	Tue, 10 Jul 2001 07:15:46 -0700	42 lines
Re: What do you call yourself?	I Shukla <[log in to unmask]>	Tue, 10 Jul 2001 11:58:22 -0400	13 lines
Re: What do you call yourself?	Jon Rowland <[log in to unmask]>	Tue, 10 Jul 2001 10:54:41 -0500	29 lines
Re: What do you call yourself?	Bart Prine <[log in to unmask]>	Tue, 10 Jul 2001 09:07:02 -0700	12 lines
Re: What do you call yourself?	Lars Hedbor <[log in to unmask]>	Tue, 10 Jul 2001 10:07:15 -0700	34 lines
Re: What do you call yourself?	Ron Wynyard <[log in to unmask]>	Wed, 11 Jul 2001 08:32:46 +1200	50 lines
Re: What do you call yourself?	Randi Millstein <[log in to unmask]>	Tue, 10 Jul 2001 16:39:10 -0400	44 lines
Re: What do you call yourself?	Ron Wynyard <[log in to unmask]>	Wed, 11 Jul 2001 08:37:22 +1200	31 lines
Re: What do you call yourself?	Chandrasekhar Varma <[log in to unmask]>	Wed, 11 Jul 2001 08:45:11 +0530	38 lines
Re: What do you call yourself?	Richie Hallinan <[log in to unmask]>	Wed, 11 Jul 2001 08:42:38 +0100	91 lines
Re: What do you call yourself?	Mark Sackson <[log in to unmask]>	Wed, 11 Jul 2001 10:26:34 -0400	46 lines
What Do you use SMS for	Farhall, Neil <[log in to unmask]>	Mon, 16 Jul 2001 12:26:53 +0100	19 lines
Re: What Do you use SMS for	I Shukla <[log in to unmask]>	Mon, 16 Jul 2001 08:21:50 -0400	54 lines
Re: What Do you use SMS for	David Heinz <[log in to unmask]>	Mon, 16 Jul 2001 11:05:02 -0700	25 lines
Wonder Desk?	Pat Peters <[log in to unmask]>	Mon, 9 Jul 2001 13:54:45 -0400	18 lines
Re: Wonder Desk?	K. Jordan <[log in to unmask]>	Tue, 10 Jul 2001 17:20:34 -0700	27 lines

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