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October 2001

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Subject	From	Date	Size
800 Service Outage	Saul Manzanet <[log in to unmask]>	Wed, 3 Oct 2001 09:11:48 -0500	16 lines
Re: 800 Service Outage	Brennan, Kathy <[log in to unmask]>	Wed, 3 Oct 2001 10:18:51 -0400	32 lines
Re: 800 Service Outage	Carol Duncan <[log in to unmask]>	Wed, 3 Oct 2001 09:20:01 -0500	33 lines
Re: 800 Service Outage	Tom Jahrmann <[log in to unmask]>	Wed, 3 Oct 2001 10:21:17 -0400	54 lines
Re: 800 Service Outage	Mary Pierson <[log in to unmask]>	Wed, 3 Oct 2001 10:29:06 -0400	24 lines
Re: 800 Service Outage	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 3 Oct 2001 09:40:53 -0500	24 lines
Re: 800 Service Outage	Carol Duncan <[log in to unmask]>	Wed, 3 Oct 2001 09:42:14 -0500	41 lines
800 Service Outage	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 3 Oct 2001 10:29:58 -0500	9 lines
Re: 800 Service Outage	Carol Duncan <[log in to unmask]>	Wed, 3 Oct 2001 11:07:07 -0500	27 lines
Re: 800 Service Outage	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 3 Oct 2001 11:09:18 -0500	15 lines
Re: 800 Service Outage (fwd)	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 3 Oct 2001 11:10:08 -0500	20 lines
<No subject>	Kristjan Brooks <[log in to unmask]>	Wed, 31 Oct 2001 14:37:18 -0000	21 lines
A request for a repost	Bart Prine <[log in to unmask]>	Thu, 4 Oct 2001 10:59:26 -0700	18 lines
Re: A request for a repost	James S. Borg <[log in to unmask]>	Thu, 4 Oct 2001 16:12:54 -0400	33 lines
Re: A request for a repost	Russell A. Hatfield Jr. <[log in to unmask]>	Thu, 4 Oct 2001 23:05:29 -0700	61 lines
Re: A request for a repost	Bart Prine <[log in to unmask]>	Fri, 5 Oct 2001 08:43:14 -0700	50 lines
A+ certification study materials	Ellen Macdonald <[log in to unmask]>	Thu, 25 Oct 2001 16:13:50 -0500	17 lines
Re: A+ certification study materials	Nigel Kendrick <[log in to unmask]>	Fri, 26 Oct 2001 00:51:18 +0100	46 lines
ALERT From InfoWorld: Anthrax worm fails to spread on Net	Shelia Couch-Jackson <[log in to unmask]>	Wed, 17 Oct 2001 10:35:03 -0400	137 lines
An SQL query problem (please help)	Farhall, Neil <[log in to unmask]>	Wed, 3 Oct 2001 10:36:25 +0100	93 lines
Re: An SQL query problem (please help)	Mark Ryan <[log in to unmask]>	Wed, 3 Oct 2001 21:26:49 +0100	116 lines
Anthrax computer virus	Barbezat, Edward <[log in to unmask]>	Wed, 17 Oct 2001 10:28:41 -0400	19 lines
Re: Anthrax computer virus	Carlton Bennett <[log in to unmask]>	Wed, 17 Oct 2001 10:35:48 -0400	32 lines
Re: Anthrax computer virus	Katherine Thompson <[log in to unmask]>	Wed, 17 Oct 2001 13:57:07 -0400	72 lines
Re: Anthrax computer virus	Juergen Biermann <[log in to unmask]>	Wed, 17 Oct 2001 11:14:43 -0700	113 lines
Antoinette Cole/BBH is out of the office.	Antoinette Cole <[log in to unmask]>	Fri, 12 Oct 2001 10:41:49 -0400	11 lines
Re: Antoinette Cole/BBH is out of the office.	Bob Werner <[log in to unmask]>	Fri, 12 Oct 2001 10:49:16 -0400	30 lines
Automated Helpdesks	Andrew Thomas Tweddle <[log in to unmask]>	Wed, 10 Oct 2001 23:56:45 +0100	96 lines
AutoResponse - Out of Office: September 25th - October 12th	Ivy Meadors <[log in to unmask]>	Tue, 2 Oct 2001 00:02:07 -0400	10 lines
Avron Barr.	Andrew Thomas Tweddle <[log in to unmask]>	Sun, 28 Oct 2001 14:36:53 -0000	52 lines
Business Justification	Busby, Debbie <[log in to unmask]>	Fri, 19 Oct 2001 12:00:54 +0100	20 lines
Re: Call flowchart	Massimo Paolini <[log in to unmask]>	Mon, 1 Oct 2001 10:30:11 -0700	91 lines
Re: Call flowchart	Massimo Paolini <[log in to unmask]>	Mon, 1 Oct 2001 10:31:31 -0700	63 lines
Re: Call flowchart	James S. Borg <[log in to unmask]>	Tue, 2 Oct 2001 10:55:25 -0400	14 lines
Re: Call flowchart	Ulrich Laurence <[log in to unmask]>	Tue, 2 Oct 2001 17:03:29 +0200	29 lines
Re: Call flowchart	Oakley, Ken <[log in to unmask]>	Tue, 2 Oct 2001 11:31:46 -0400	42 lines
Re: Call flowchart	Laura Kibben <[log in to unmask]>	Tue, 2 Oct 2001 08:43:54 -0700	55 lines
Re: Call flowchart	Jim Helfer <[log in to unmask]>	Tue, 2 Oct 2001 11:48:29 -0400	67 lines
Re: Call flowchart	Myriam Riobó <[log in to unmask]>	Tue, 2 Oct 2001 13:55:24 -0300	140 lines
Call Logging software	Kumar, Jasveen <[log in to unmask]>	Tue, 9 Oct 2001 11:51:23 +0100	47 lines
Re: Call Logging software	Saul Manzanet <[log in to unmask]>	Tue, 9 Oct 2001 09:30:23 -0500	16 lines
Call types and Categories for Call Management Software	Ismail, Osman <[log in to unmask]>	Fri, 5 Oct 2001 12:11:59 -0400	23 lines
Re: Call types and Categories for Call Management Software	Glen Notman, Consultant <[log in to unmask]>	Fri, 5 Oct 2001 12:47:23 -0400	50 lines
Re: Call types and Categories for Call Management Software	Gail Talia <[log in to unmask]>	Fri, 5 Oct 2001 13:11:03 -0400	88 lines
Re: Call types and Categories for Call Management Software	Kimak, Betsy A - OTIS <[log in to unmask]>	Fri, 5 Oct 2001 15:46:25 -0600	104 lines
Re: Call types and Categories for Call Management Software	Mark Ryan <[log in to unmask]>	Sat, 6 Oct 2001 09:49:23 +0100	30 lines
Canned email responses	Laura Kibben <[log in to unmask]>	Fri, 12 Oct 2001 08:44:20 -0700	17 lines
Re: Canned email responses	Saul Manzanet <[log in to unmask]>	Fri, 12 Oct 2001 12:57:05 -0500	52 lines
Re: Canned email responses	John Pierson <[log in to unmask]>	Fri, 12 Oct 2001 13:59:36 -0400	63 lines
Check this one out.	Danny Salt <[log in to unmask]>	Wed, 24 Oct 2001 11:19:07 -0700	14 lines
Re: Clarify being sold	Hammond, Donna <[log in to unmask]>	Tue, 2 Oct 2001 15:42:14 -0400	27 lines
Client Password Reset questions.	Jera Anderson <[log in to unmask]>	Fri, 12 Oct 2001 10:20:17 -0500	41 lines
Re: Client Password Reset questions.	SmartList <[log in to unmask]>	Sun, 14 Oct 2001 21:03:43 -0600	96 lines
Clientele User Conference	Julie Matthews <[log in to unmask]>	Thu, 4 Oct 2001 11:12:38 -0700	14 lines
Cloning Windows 2000 Advanced Server	Lynda Morris <[log in to unmask]>	Sun, 28 Oct 2001 17:05:08 -0500	78 lines
Re: Cloning Windows 2000 Advanced Server	Troy M. Barnhart <[log in to unmask]>	Sun, 28 Oct 2001 21:47:06 -0700	40 lines
Re: Cloning Windows 2000 Advanced Server	Keith McIsaac <[log in to unmask]>	Mon, 29 Oct 2001 09:10:58 -0600	57 lines
Re: Cloning Windows 2000 Advanced Server	Lynda Morris <[log in to unmask]>	Mon, 29 Oct 2001 10:54:19 -0500	62 lines
Comments on AHD	I Shukla <[log in to unmask]>	Thu, 18 Oct 2001 05:54:32 -0400	20 lines
Re: Comments on AHD	Carol Duncan <[log in to unmask]>	Thu, 18 Oct 2001 09:20:30 -0500	11 lines
Re: Comments on AHD	Danny Salt <[log in to unmask]>	Thu, 18 Oct 2001 07:45:09 -0700	32 lines
Cost of Helpdesk Software?	Noel Bruton <[log in to unmask]>	Tue, 23 Oct 2001 17:52:41 +0100	31 lines
Re: Cost of Helpdesk Software?	Mark Ryan <[log in to unmask]>	Tue, 23 Oct 2001 22:12:58 +0100	35 lines
Re: Cost of Helpdesk Software?	Dave Schutz <[log in to unmask]>	Thu, 25 Oct 2001 20:50:29 -0400	50 lines
Email storage	Ron Gilbert <[log in to unmask]>	Wed, 17 Oct 2001 15:57:13 -0700	22 lines
Re: Email Storage/Management	Doug Reade <[log in to unmask]>	Wed, 17 Oct 2001 14:27:21 -0700	53 lines
Re: Email Storage/Management	Lee, Judy <[log in to unmask]>	Wed, 17 Oct 2001 14:31:20 -0700	62 lines
Re: Email Storage/Management	R Charette in Silicon Valley <[log in to unmask]>	Wed, 17 Oct 2001 20:22:28 -0700	65 lines
Re: Email Storage/Management	Russell A. Hatfield Jr. <[log in to unmask]>	Thu, 18 Oct 2001 00:04:37 -0700	117 lines
Re: Email Storage/Management	Doug Reade <[log in to unmask]>	Thu, 18 Oct 2001 06:27:22 -0700	75 lines
Re: Email Storage/Management	David Jones <[log in to unmask]>	Thu, 18 Oct 2001 10:30:34 -1000	50 lines
Email support scheduling	Laura Kibben <[log in to unmask]>	Mon, 1 Oct 2001 11:22:48 -0700	17 lines
Re: Email support scheduling	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Mon, 1 Oct 2001 13:42:48 -0500	27 lines
ESP and ESPortal by CustomerSoft	Cindy Dahl <[log in to unmask]>	Tue, 30 Oct 2001 07:46:24 -0600	51 lines
Evaluation of service prior to helpdesk	Fraser, Karen <[log in to unmask]>	Mon, 8 Oct 2001 15:46:01 -0500	82 lines
Re: Evaluation of service prior to helpdesk	Gail Talia <[log in to unmask]>	Mon, 8 Oct 2001 17:04:33 -0400	115 lines
Forms	Ismail, Osman <[log in to unmask]>	Thu, 11 Oct 2001 10:05:31 -0400	19 lines
Friday Humor. . .	Vincent Toves <[log in to unmask]>	Thu, 11 Oct 2001 17:36:30 -0700	100 lines
FW: Ameritech (formerly "800 Service Outage")	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 3 Oct 2001 09:57:03 -0500	29 lines
FW: Have any of you received this spam?	Foo Ee-Leen <[log in to unmask]>	Wed, 31 Oct 2001 09:51:06 +0800	132 lines
Re: FW: Have any of you received this spam?	Kukla Fran and Ollie <[log in to unmask]>	Wed, 31 Oct 2001 08:48:02 -0800	56 lines
FW: HDesk-L Mini-FAQ - Oct 12, 2001	Heisey, Tom <[log in to unmask]>	Fri, 12 Oct 2001 09:01:27 -0500	158 lines
Goodbye	Michael Allton <[log in to unmask]>	Fri, 5 Oct 2001 15:53:17 -0400	30 lines
Re: Have any of you received this spam?	Mary Heid <[log in to unmask]>	Wed, 31 Oct 2001 09:12:34 -0500	36 lines
Re: Have any of you received this spam?	Heisey, Tom <[log in to unmask]>	Wed, 31 Oct 2001 08:12:49 -0600	41 lines
HDesk-L Mini-FAQ - Oct 19, 2001	Heisey, Tom <[log in to unmask]>	Fri, 19 Oct 2001 11:08:31 -0500	158 lines
HDesk-L Mini-FAQ - Oct 24, 2001	Heisey, Tom <[log in to unmask]>	Fri, 26 Oct 2001 11:17:56 -0500	157 lines
HDesk-L Mini-FAQ - Oct 5, 2001	Heisey, Tom <[log in to unmask]>	Fri, 5 Oct 2001 08:39:48 -0500	158 lines
Heat 6.01 Question	Teri Dorsey <[log in to unmask]>	Mon, 1 Oct 2001 16:11:51 -0400	25 lines
Re: Heat 6.01 Question	Gary Davis <[log in to unmask]>	Tue, 2 Oct 2001 09:01:21 -0400	93 lines
Heat 6.01 Solution	Teri Dorsey <[log in to unmask]>	Tue, 2 Oct 2001 14:48:57 -0400	29 lines
Help Desk ++ Software	A.J. Bittman <[log in to unmask]>	Wed, 3 Oct 2001 17:56:59 -0400	21 lines
Re: Help Desk ++ Software	Hammond, Donna <[log in to unmask]>	Wed, 3 Oct 2001 18:40:10 -0400	35 lines
Re: Help Desk ++ Software	Mark Ryan <[log in to unmask]>	Thu, 4 Oct 2001 18:52:28 +0100	37 lines
Re: Help Desk software experience - LBE and BridgeTrak	Kevin Green <[log in to unmask]>	Tue, 9 Oct 2001 17:39:28 +0200	110 lines
Helpdesk call drop rates	Kumar, Jasveen <[log in to unmask]>	Thu, 18 Oct 2001 11:41:08 +0100	43 lines
Re: Helpdesk call drop rates	Fox, Jeff <[log in to unmask]>	Fri, 19 Oct 2001 12:23:51 +0100	104 lines
Re: Helpdesk call drop rates	Nigel Kendrick <[log in to unmask]>	Fri, 19 Oct 2001 20:19:47 +0100	27 lines
Helpdesk Forms	Kumar, Jasveen <[log in to unmask]>	Wed, 17 Oct 2001 08:50:47 +0100	55 lines
Helpdesk on Oracle	Wigmore, Sarah <[log in to unmask]>	Wed, 17 Oct 2001 11:14:08 +0100	25 lines
Re: Helpdesk on Oracle	Chandrasekhar Varma <[log in to unmask]>	Wed, 17 Oct 2001 17:02:54 +0530	37 lines
Re: Helpdesk on Oracle	Gary Davis <[log in to unmask]>	Wed, 17 Oct 2001 08:10:03 -0400	88 lines
Re: Helpdesk on Oracle	David Jones <[log in to unmask]>	Thu, 18 Oct 2001 10:30:35 -1000	20 lines
How much space do you alot to your User drives?	Katina Choovanski <[log in to unmask]>	Tue, 23 Oct 2001 14:22:20 -0700	23 lines
Re: How much space do you alot to your User drives?	Keith McIsaac <[log in to unmask]>	Tue, 23 Oct 2001 16:43:22 -0500	36 lines
humor - Oh Lord won't you buy me a server that works?	Heisey, Tom <[log in to unmask]>	Fri, 26 Oct 2001 11:19:04 -0500	43 lines
Re: humor -"Other" joke converted to technology joke to meet guidelines of list	Barbara Barg <[log in to unmask]>	Fri, 26 Oct 2001 15:45:43 -0400	54 lines
Re: humor -Confused?	Barbara Barg <[log in to unmask]>	Fri, 26 Oct 2001 12:46:04 -0400	81 lines
Re: humor -Confused?	Matt Howell <[log in to unmask]>	Fri, 26 Oct 2001 13:35:12 -0400	121 lines
Re: humor -Confused?	Jim Helfer <[log in to unmask]>	Fri, 26 Oct 2001 14:50:13 -0400	135 lines
Re: humor -Confused?	Eldon Radda <[log in to unmask]>	Fri, 26 Oct 2001 13:39:22 -0500	114 lines
Re: humor -Confused?	David Giannetto <[log in to unmask]>	Fri, 26 Oct 2001 14:51:02 -0400	148 lines
Re: humor -Confused?	Doug Reade <[log in to unmask]>	Fri, 26 Oct 2001 11:50:56 -0700	134 lines
Re: humor -Confused?	Barbara Barg <[log in to unmask]>	Fri, 26 Oct 2001 15:04:11 -0400	223 lines
Re: humor -Confused?	Barbara Barg <[log in to unmask]>	Fri, 26 Oct 2001 15:06:21 -0400	169 lines
Re: humor -Confused?	David Giannetto <[log in to unmask]>	Fri, 26 Oct 2001 15:12:55 -0400	229 lines
Re: humor -Confused?	Bart Prine <[log in to unmask]>	Fri, 26 Oct 2001 12:18:18 -0700	11 lines
Re: humor -Confused?	Ligia Rodrigues <[log in to unmask]>	Fri, 26 Oct 2001 20:23:38 +0100	22 lines
Re: humor -Confused?	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 26 Oct 2001 14:50:12 -0500	42 lines
Re: humor -Confused?	Barbara Barg <[log in to unmask]>	Fri, 26 Oct 2001 15:48:57 -0400	25 lines
Re: humor -Confused?	Nigel Kendrick <[log in to unmask]>	Sat, 27 Oct 2001 00:57:33 +0100	191 lines
Re: humor -Confused?	Thomas Schweich <[log in to unmask]>	Fri, 26 Oct 2001 17:57:18 -0700	49 lines
Re: humor -Confused?	Nigel Kendrick <[log in to unmask]>	Sat, 27 Oct 2001 02:10:21 +0100	69 lines
Re: humor -Confused?	Dave Jefferies <[log in to unmask]>	Mon, 29 Oct 2001 12:51:05 +0000	37 lines
Re: humor -Confused?	Farhall, Neil <[log in to unmask]>	Mon, 29 Oct 2001 16:07:55 -0000	45 lines
Humor: How To Unsubscribe	Massimo Paolini <[log in to unmask]>	Fri, 12 Oct 2001 08:02:13 -0700	76 lines
HUMOR: SAY WHAT?	Bob Werner <[log in to unmask]>	Fri, 12 Oct 2001 10:51:22 -0400	78 lines
Re: HUMOR: SAY WHAT?	Nigel Kendrick <[log in to unmask]>	Fri, 12 Oct 2001 16:42:19 +0100	92 lines
HUMOR: Spuds Mc Kenzie's Girlfriend	Massimo Paolini <[log in to unmask]>	Fri, 26 Oct 2001 08:14:22 -0700	55 lines
Humor?: A Windy Day	Heisey, Tom <[log in to unmask]>	Fri, 5 Oct 2001 08:41:16 -0500	36 lines
Humor?: Three Sisters	Stafford, Carolyn <[log in to unmask]>	Fri, 5 Oct 2001 10:01:42 -0400	28 lines
HUMOUR: Why ???	Gayle Church <[log in to unmask]>	Thu, 18 Oct 2001 15:18:39 -0700	105 lines
Incident Logging flowcharts	Alan Watts - Sun Uk - Process Consultant <[log in to unmask]>	Mon, 1 Oct 2001 07:29:16 -0000	36 lines
Re: Interesting View on the 911 attack	Jim Helfer <[log in to unmask]>	Mon, 1 Oct 2001 09:24:42 -0400	186 lines
Internet/Email/Software/Computer Use Policies	Shannon Carter <[log in to unmask]>	Tue, 2 Oct 2001 13:42:53 -0400	14 lines
IT Supervisor Evaluation	Cindy Hudson <[log in to unmask]>	Tue, 23 Oct 2001 11:46:55 -0400	62 lines
Re: IT Supervisor Evaluation	Heisey, Tom <[log in to unmask]>	Tue, 23 Oct 2001 11:50:16 -0500	129 lines
login scripts	Farhall, Neil <[log in to unmask]>	Wed, 24 Oct 2001 16:27:13 +0100	29 lines
Re: login scripts	Chandrasekhar Varma <[log in to unmask]>	Tue, 30 Oct 2001 14:19:52 +0530	57 lines
Re: login scripts	Chandrasekhar Varma <[log in to unmask]>	Tue, 30 Oct 2001 16:10:42 +0530	115 lines
Re: login scripts	Chandrasekhar Varma <[log in to unmask]>	Tue, 30 Oct 2001 16:38:59 +0530	135 lines
Re: login scripts	Chandrasekhar Varma <[log in to unmask]>	Wed, 31 Oct 2001 16:05:24 +0530	175 lines
News Group for HEAT Users	Herb Rosenberg <[log in to unmask]>	Thu, 18 Oct 2001 04:08:44 +0000	13 lines
Re: News Group for HEAT Users	Teri Dorsey <[log in to unmask]>	Thu, 18 Oct 2001 08:23:56 -0400	29 lines
Re: News Group for HEAT Users	Kristin Ekanger <[log in to unmask]>	Thu, 18 Oct 2001 08:16:03 -0400	70 lines
Online Reporting	Colhoun, Rebekah (Telepath) <[log in to unmask]>	Thu, 4 Oct 2001 11:48:14 -0700	226 lines
Re: Online Reporting	Mark Ryan <[log in to unmask]>	Sat, 6 Oct 2001 09:46:26 +0100	173 lines
Re: OT - IMF and World Bank	Barbara Barg <[log in to unmask]>	Mon, 1 Oct 2001 11:50:48 -0400	27 lines
Re: OT - Interesting View on the 911 attack	Brent MacDonald <[log in to unmask]>	Mon, 1 Oct 2001 17:11:19 +0200	220 lines
OT - Not Friday, But Needed	Kukla Fran and Ollie <[log in to unmask]>	Mon, 29 Oct 2001 09:48:43 -0800	23 lines
OT - Trick or Treat	Kukla Fran and Ollie <[log in to unmask]>	Wed, 31 Oct 2001 08:55:41 -0800	48 lines
Re: OT - Trick or Treat	Joyce Fisher <[log in to unmask]>	Wed, 31 Oct 2001 20:36:57 -0500	54 lines
OT 9/11 - The War At Home Leaves Home	Kukla Fran and Ollie <[log in to unmask]>	Mon, 1 Oct 2001 18:50:34 -0700	34 lines
Re: OT 9/11 - The War At Home Leaves Home	Lynda Morris <[log in to unmask]>	Mon, 1 Oct 2001 22:05:21 -0700	81 lines
OT Re: humor -Confused?	Kukla Fran and Ollie <[log in to unmask]>	Fri, 26 Oct 2001 14:19:41 -0700	49 lines
OT: Bad Halloween jokes	Heisey, Tom <[log in to unmask]>	Wed, 31 Oct 2001 11:25:47 -0600	32 lines
Re: OT: Bad Halloween jokes	Barbara Barg <[log in to unmask]>	Wed, 31 Oct 2001 12:36:04 -0500	27 lines
Re: OT: Bad Halloween jokes	Bob Werner <[log in to unmask]>	Wed, 31 Oct 2001 19:53:20 -0500	95 lines
OT: Email Storage/Management	Clare Agapeyev <[log in to unmask]>	Wed, 17 Oct 2001 14:18:13 -0700	43 lines
OT: RE: humor -Confused?	Kimak, Betsy A - OTIS <[log in to unmask]>	Mon, 29 Oct 2001 14:15:55 -0700	132 lines
OT: RE: Interesting View on the 911 attack	Foo Ee-Leen <[log in to unmask]>	Tue, 2 Oct 2001 09:27:59 +0800	264 lines
Other interesting stats	Hammond, Donna <[log in to unmask]>	Tue, 2 Oct 2001 18:24:16 -0400	9 lines
Palm Office question	Katina Choovanski <[log in to unmask]>	Tue, 23 Oct 2001 12:16:04 -0700	27 lines
Re: Palm Office question	Randy Yoho <[log in to unmask]>	Wed, 24 Oct 2001 07:34:42 -0500	56 lines
Re: Palm Office question	Ismail, Osman <[log in to unmask]>	Wed, 24 Oct 2001 05:16:39 -0400	43 lines
Re: Palm Office question	Ward Janice L <[log in to unmask]>	Wed, 24 Oct 2001 10:12:21 -0500	35 lines
Re: PEREGRINE BUYS REMEDY	Mark Ryan <[log in to unmask]>	Mon, 1 Oct 2001 19:09:28 +0100	42 lines
Re: PEREGRINE BUYS REMEDY	Alan Watts - Sun Uk - Process Consultant <[log in to unmask]>	Tue, 2 Oct 2001 07:21:11 -0000	48 lines
Re: PEREGRINE BUYS REMEDY	Hammond, Donna <[log in to unmask]>	Tue, 2 Oct 2001 20:03:08 -0400	56 lines
Re: Porting OE mail messages to Eudora	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Mon, 1 Oct 2001 10:41:20 -0500	49 lines
Re: Porting OE mail messages to Eudora	Bob Werner <[log in to unmask]>	Mon, 1 Oct 2001 12:46:46 -0400	66 lines
Previo Support Appliance	Lee Eastman <[log in to unmask]>	Tue, 23 Oct 2001 09:10:52 -0700	54 lines
Re: Previo Support Appliance	Marvin Lewis <[log in to unmask]>	Wed, 24 Oct 2001 11:46:07 -0600	69 lines
Re: Previo Support Appliance	Kevin T Quinn <[log in to unmask]>	Wed, 31 Oct 2001 20:57:36 -0500	78 lines
Refereed Articles,journals and conferences.	Andrew Thomas Tweddle <[log in to unmask]>	Sat, 20 Oct 2001 19:54:19 +0100	52 lines
Re: Refereed Articles,journals and conferences.	Robert Govier (COUNTRYSIDE) <[log in to unmask]>	Mon, 22 Oct 2001 12:16:13 +0000	91 lines
Reporting e-mail scams - Mostly USA	Heisey, Tom <[log in to unmask]>	Tue, 30 Oct 2001 09:26:33 -0600	37 lines
Reporting in HEAT?	Herb Rosenberg <[log in to unmask]>	Thu, 25 Oct 2001 04:33:54 +0000	18 lines
Request for CMS information from Academic/Education Institutions	Ron Wynyard <[log in to unmask]>	Thu, 18 Oct 2001 07:39:27 +1300	157 lines
Request for information regarding monitoring tools	Mary Susan Squires <[log in to unmask]>	Tue, 2 Oct 2001 21:32:40 -0400	21 lines
Request for information regarding monitoring tools	Fox, Jeff <[log in to unmask]>	Wed, 3 Oct 2001 11:45:04 +0100	78 lines
Re: Request for information regarding monitoring tools	Gail Talia <[log in to unmask]>	Wed, 3 Oct 2001 09:14:54 -0400	57 lines
SLA's	Ismail, Osman <[log in to unmask]>	Tue, 2 Oct 2001 12:36:13 -0400	20 lines
Spanish translation for "Help Desk"	Karen Penn de Martinez <[log in to unmask]>	Wed, 17 Oct 2001 10:45:22 -0400	16 lines
Re: Spanish translation for "Help Desk"	Mike Rogers <[log in to unmask]>	Wed, 17 Oct 2001 10:01:53 -0500	22 lines
Re: Spanish translation for "Help Desk"	Saul Manzanet <[log in to unmask]>	Wed, 17 Oct 2001 10:13:09 -0500	37 lines
Re: Spanish translation for "Help Desk"	Cucchetti, Alejandro <[log in to unmask]>	Wed, 17 Oct 2001 12:07:24 -0300	25 lines
Re: Spanish translation for "Help Desk"	Jorge Arellano <[log in to unmask]>	Wed, 17 Oct 2001 12:06:59 -0300	29 lines
Re: Spanish translation for "Help Desk"	Noel Bruton <[log in to unmask]>	Thu, 18 Oct 2001 20:41:44 +0100	41 lines
Re: Spanish translation for "Help Desk"	Noel Bruton <[log in to unmask]>	Thu, 18 Oct 2001 20:40:27 +0100	38 lines
Re: Spanish translation for "Help Desk"	Mark Ryan <[log in to unmask]>	Sat, 20 Oct 2001 20:34:52 +0100	45 lines
Re: Spanish translation for "Help Desk"	Jorge Arellano <[log in to unmask]>	Tue, 23 Oct 2001 10:38:55 -0300	81 lines
Re: Spanish translation for "Help Desk"	Noel Bruton <[log in to unmask]>	Tue, 23 Oct 2001 17:26:22 +0100	94 lines
Student Computer Configurations	Cindy Hudson <[log in to unmask]>	Wed, 24 Oct 2001 14:07:54 -0400	83 lines
Re: Student Computer Configurations	Mary Heid <[log in to unmask]>	Wed, 24 Oct 2001 15:13:23 -0400	123 lines
Re: Student Computer Configurations	Cindy Hudson <[log in to unmask]>	Thu, 25 Oct 2001 08:43:38 -0400	128 lines
Re: Student Computer Configurations	Matt Link/cis/evp/Okstate <[log in to unmask]>	Fri, 26 Oct 2001 09:18:54 -0500	74 lines
Re: Student Computer Configurations	Gretchen A. Schultes <[log in to unmask]>	Fri, 26 Oct 2001 14:15:59 -0400	41 lines
Student Help Desk (Universities)	Herbert, Donna <[log in to unmask]>	Thu, 4 Oct 2001 14:27:08 -0500	63 lines
Re: Student Help Desk (Universities)	Lisa Richardson <[log in to unmask]>	Thu, 4 Oct 2001 15:28:00 -0500	87 lines
Re: Student Help Desk (Universities)	Mary Pierson <[log in to unmask]>	Thu, 4 Oct 2001 16:58:53 -0400	55 lines
Subscribing instructions	David Smith <[log in to unmask]>	Tue, 9 Oct 2001 16:55:34 -0400	15 lines
Re: Subscribing instructions	Martha Springsteen <[log in to unmask]>	Wed, 10 Oct 2001 08:40:00 -0400	36 lines
Supporting minors	Massimo Paolini <[log in to unmask]>	Tue, 23 Oct 2001 13:22:41 -0700	20 lines
Re: Supporting minors	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 23 Oct 2001 15:26:54 -0500	24 lines
Re: Supporting minors	Mark Ryan <[log in to unmask]>	Wed, 24 Oct 2001 10:13:08 +0100	32 lines
Re: Supporting minors	Marvin Lewis <[log in to unmask]>	Wed, 24 Oct 2001 11:46:10 -0600	54 lines
Synching Files from Laptop to PC	Lynda Morris <[log in to unmask]>	Fri, 19 Oct 2001 09:48:21 -0400	141 lines
Re: Synching Files from Laptop to PC	Ismail, Osman <[log in to unmask]>	Fri, 19 Oct 2001 09:55:18 -0400	152 lines
Re: Synching Files from Laptop to PC	Ric Weinstein <[log in to unmask]>	Fri, 19 Oct 2001 09:59:54 -0400	149 lines
Re: Synching Files from Laptop to PC	Brent MacDonald <[log in to unmask]>	Fri, 19 Oct 2001 16:07:29 +0200	158 lines
Re: Synching Files from Laptop to PC	Thomas Schweich <[log in to unmask]>	Fri, 19 Oct 2001 07:08:47 -0700	25 lines
Re: Synching Files from Laptop to PC	Kevin Green <[log in to unmask]>	Fri, 19 Oct 2001 16:09:20 +0200	167 lines
Re: Synching Files from Laptop to PC	Steve Clarke/Towers Perrin <[log in to unmask]>	Fri, 19 Oct 2001 15:20:39 +0100	178 lines
Re: Synching Files from Laptop to PC	Lynda Morris <[log in to unmask]>	Fri, 19 Oct 2001 10:22:22 -0400	168 lines
Re: Synching Files from Laptop to PC	Lynda Morris <[log in to unmask]>	Fri, 19 Oct 2001 10:26:07 -0400	211 lines
Re: Synching Files from Laptop to PC	Noel Bruton <[log in to unmask]>	Sat, 20 Oct 2001 08:55:31 +0100	151 lines
Tech: - Windows 95 and Daylight Saving Time	Fox, Jeff <[log in to unmask]>	Tue, 30 Oct 2001 11:17:02 -0000	49 lines
Re: Tech: - Windows 95 and Daylight Saving Time	LtScripter <[log in to unmask]>	Tue, 30 Oct 2001 09:54:10 -0500	65 lines
Tech: Crystal Reports Help	Stafford, Carolyn <[log in to unmask]>	Mon, 22 Oct 2001 07:48:04 -0400	19 lines
Re: Tech: Crystal Reports Help	Gary Davis <[log in to unmask]>	Mon, 22 Oct 2001 08:31:51 -0400	87 lines
Re: Tech: Crystal Reports Help	Debby Quayle <[log in to unmask]>	Mon, 22 Oct 2001 09:31:29 -0400	103 lines
Re: Tech: Crystal Reports Help	Kumar, Jasveen <[log in to unmask]>	Mon, 22 Oct 2001 12:50:41 +0100	76 lines
Re: Tech: Crystal Reports Help	Kevin Murphy <[log in to unmask]>	Mon, 22 Oct 2001 11:16:46 -0400	279 lines
Tech: Exporting from Visio to Word	MICHAEL BERGER <[log in to unmask]>	Tue, 23 Oct 2001 12:40:57 -0700	21 lines
Re: Tech: Exporting from Visio to Word	Singer, Elaine <[log in to unmask]>	Tue, 23 Oct 2001 16:16:50 -0400	46 lines
Re: Tech: Exporting from Visio to Word	Juergen Biermann <[log in to unmask]>	Tue, 23 Oct 2001 13:46:21 -0700	43 lines
Re: Tech: Exporting from Visio to Word	Marvin Lewis <[log in to unmask]>	Wed, 24 Oct 2001 11:46:09 -0600	36 lines
Re: Tech: Exporting from Visio to Word	Kevin T Quinn <[log in to unmask]>	Wed, 31 Oct 2001 21:01:28 -0500	61 lines
Tech: Keeping your address book safe?	Heisey, Tom <[log in to unmask]>	Tue, 2 Oct 2001 14:46:09 -0500	27 lines
Re: Tech: Keeping your address book safe?	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 2 Oct 2001 14:51:02 -0500	25 lines
Re: Tech: Keeping your address book safe?	Jim Helfer <[log in to unmask]>	Tue, 2 Oct 2001 15:54:44 -0400	45 lines
Re: Tech: Keeping your address book safe?	Heisey, Tom <[log in to unmask]>	Tue, 2 Oct 2001 14:53:26 -0500	51 lines
Re: Tech: Keeping your address book safe?	Russell A. Hatfield Jr. <[log in to unmask]>	Wed, 3 Oct 2001 00:27:47 -0700	52 lines
Re: Tech: Keeping your address book safe?	Martha Springsteen <[log in to unmask]>	Wed, 3 Oct 2001 08:08:00 -0400	42 lines
Re: Tech: Keeping your address book safe?	David Jones <[log in to unmask]>	Wed, 3 Oct 2001 08:45:07 -1000	66 lines
Re: Tech: Keeping your address book safe?	Jim Helfer <[log in to unmask]>	Wed, 3 Oct 2001 15:09:03 -0400	94 lines
Re: Tech: Keeping your address book safe?	David Jones <[log in to unmask]>	Thu, 4 Oct 2001 08:24:29 -1000	117 lines
Re: Tech: Keeping your address book safe?	Jim Helfer <[log in to unmask]>	Thu, 4 Oct 2001 15:48:42 -0400	155 lines
Re: Tech: Keeping your address book safe?	Heisey, Tom <[log in to unmask]>	Thu, 4 Oct 2001 15:53:35 -0500	55 lines
Re: Tech: Keeping your address book safe?	David Jones <[log in to unmask]>	Fri, 5 Oct 2001 09:44:25 -1000	106 lines
Tech: Magic DB Problems	Singer, Elaine <[log in to unmask]>	Thu, 11 Oct 2001 10:11:02 -0400	39 lines
Re: Tech: Magic DB Problems	Daniel LaFrance <[log in to unmask]>	Thu, 11 Oct 2001 23:52:25 -0400	53 lines
Tech: Magic DB Problems	Johnny Quinonez <[log in to unmask]>	Fri, 12 Oct 2001 07:56:10 -0700	51 lines
TECH: MPREXE illegal operation???	BrightAce Computers Ltd <[log in to unmask]>	Wed, 10 Oct 2001 19:02:57 EDT	31 lines
Re: TECH: MPREXE illegal operation???	Mark Kirschner <[log in to unmask]>	Wed, 10 Oct 2001 16:05:59 -0700	56 lines
Re: TECH: MPREXE illegal operation???	Russell A. Hatfield Jr. <[log in to unmask]>	Wed, 10 Oct 2001 21:30:37 -0700	78 lines
Tech: Possible Virus - Internet Problems?	Ward Janice L <[log in to unmask]>	Tue, 9 Oct 2001 13:09:12 -0500	28 lines
Re: Tech: Possible Virus - Internet Problems?	Fraser, Karen <[log in to unmask]>	Tue, 9 Oct 2001 13:23:59 -0500	48 lines
Re: Tech: Possible Virus - Internet Problems?	Juergen Biermann <[log in to unmask]>	Tue, 9 Oct 2001 11:54:02 -0700	73 lines
TECH:Potential Vulnerability - Excel and PowerPoint	I Shukla <[log in to unmask]>	Mon, 8 Oct 2001 13:03:42 -0400	37 lines
Track-IT!	Wigmore, Sarah <[log in to unmask]>	Tue, 2 Oct 2001 08:13:23 +0100	31 lines
Re: Track-IT!	Debby Quayle <[log in to unmask]>	Wed, 3 Oct 2001 16:53:54 -0400	139 lines
unsubscribe	Merriel Dewsnup <[log in to unmask]>	Fri, 19 Oct 2001 12:01:20 -0400	10 lines
unsubscribe	Rafaella Chuahy <[log in to unmask]>	Fri, 19 Oct 2001 09:46:28 -0700	14 lines
Re: unsubscribe	Massimo Paolini <[log in to unmask]>	Fri, 19 Oct 2001 09:48:08 -0700	23 lines
Re: unsubscribe	Kukla Fran and Ollie <[log in to unmask]>	Fri, 19 Oct 2001 09:59:12 -0700	32 lines
URGENT - Call Logging Software	Kumar, Jasveen <[log in to unmask]>	Wed, 17 Oct 2001 08:52:08 +0100	47 lines
URGENT - Implementing Helpdesk Software	Kumar, Jasveen <[log in to unmask]>	Tue, 30 Oct 2001 10:18:25 -0000	74 lines
Re: URGENT - Implementing Helpdesk Software	Gary Davis <[log in to unmask]>	Tue, 30 Oct 2001 10:57:19 -0500	99 lines
Re: URGENT - Implementing Helpdesk Software	Teri Dorsey <[log in to unmask]>	Tue, 30 Oct 2001 11:02:19 -0500	112 lines
Use of SLA's	Gail Talia <[log in to unmask]>	Tue, 2 Oct 2001 12:30:50 -0400	14 lines
Re: Use of SLA's	Noel Bruton <[log in to unmask]>	Tue, 2 Oct 2001 23:02:51 +0100	41 lines
Re: Use of SLA's	D Rod McPherson <[log in to unmask]>	Thu, 4 Oct 2001 09:21:28 -0700	33 lines
virus information	Leland Chuha <[log in to unmask]>	Mon, 1 Oct 2001 17:04:31 -0400	53 lines
Re: virus information	Kukla Fran and Ollie <[log in to unmask]>	Mon, 1 Oct 2001 14:15:59 -0700	48 lines
Viruses in Outlook??	Joyce Fisher <[log in to unmask]>	Wed, 24 Oct 2001 13:41:15 -0400	62 lines
Re: Viruses in Outlook??	MICHAEL BERGER <[log in to unmask]>	Wed, 24 Oct 2001 10:45:50 -0700	74 lines
Re: Viruses in Outlook??	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 24 Oct 2001 12:50:04 -0500	30 lines
Re: Viruses in Outlook??	Joyce Fisher <[log in to unmask]>	Wed, 24 Oct 2001 14:08:51 -0400	36 lines
Windows XP Error	Teri Dorsey <[log in to unmask]>	Tue, 30 Oct 2001 10:29:22 -0500	35 lines
Re: Windows XP Error	David B. Rodriguez <[log in to unmask]>	Tue, 30 Oct 2001 10:38:28 -0500	39 lines

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