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December 2001

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Subject	From	Date	Size
24x7 coverage	Rynearson, Jeff <[log in to unmask]>	Thu, 20 Dec 2001 09:43:44 -0500	14 lines
Re: 24x7 coverage	Nick Villanueva <[log in to unmask]>	Thu, 20 Dec 2001 10:11:21 -0500	32 lines
Re: 24x7 coverage	Phil Battrick <[log in to unmask]>	Thu, 20 Dec 2001 16:41:33 -0000	42 lines
Barbara Barg/NY/CWT is out of the office. I will return to CWT on Monday, December 31.	Barbara Barg <[log in to unmask]>	Thu, 20 Dec 2001 09:42:39 -0500	24 lines
Better title than TAM	Laura Kibben <[log in to unmask]>	Mon, 24 Dec 2001 13:00:40 -0800	25 lines
Re: Better title than TAM	Gail Talia <[log in to unmask]>	Wed, 26 Dec 2001 09:36:29 -0500	59 lines
Re: Better title than TAM	Laura Kibben <[log in to unmask]>	Wed, 26 Dec 2001 08:08:25 -0800	69 lines
Re: Better title than TAM	Ismail, Osman <[log in to unmask]>	Thu, 27 Dec 2001 04:20:09 -0500	35 lines
Checklist for incoming calls	Fraser, Karen <[log in to unmask]>	Mon, 3 Dec 2001 10:51:54 -0600	79 lines
Re: Checklist for incoming calls	Stafford, Carolyn <[log in to unmask]>	Mon, 3 Dec 2001 12:26:28 -0500	101 lines
Re: Checklist for incoming calls	Fraser, Karen <[log in to unmask]>	Mon, 3 Dec 2001 11:28:17 -0600	123 lines
Re: Checklist for incoming calls	Rodger Ling <[log in to unmask]>	Mon, 3 Dec 2001 13:24:24 -0500	188 lines
Re: Checklist for incoming calls	Edwards, Jenny <[log in to unmask]>	Tue, 4 Dec 2001 07:52:41 +1300	166 lines
Re: Checklist for incoming calls	Massimo Paolini <[log in to unmask]>	Wed, 5 Dec 2001 15:50:14 -0800	112 lines
Re: Checklist for incoming calls	Karen Allport <[log in to unmask]>	Thu, 6 Dec 2001 08:22:34 -0800	121 lines
Final Thoughts	Victor Rodriguez <[log in to unmask]>	Fri, 28 Dec 2001 10:18:18 -0800	37 lines
Friday Humor : Holiday Memo	Randy Yoho <[log in to unmask]>	Fri, 14 Dec 2001 08:57:13 -0500	43 lines
Re: Friday Humor: Tim and Mary	Danny Salt <[log in to unmask]>	Fri, 7 Dec 2001 06:31:05 -0800	44 lines
Friday Humor: Warning! Really Lame Joke	Barbara Barg <[log in to unmask]>	Fri, 7 Dec 2001 09:09:04 -0500	27 lines
Re: Friday Humor: Warning! Really Lame Joke	Kukla Fran and Ollie <[log in to unmask]>	Fri, 7 Dec 2001 09:40:34 -0800	33 lines
Full Circle Feedback	Steve Clarke/Towers Perrin <[log in to unmask]>	Wed, 5 Dec 2001 16:06:37 +0000	15 lines
Re: Full Circle Feedback	Marvin Lewis <[log in to unmask]>	Wed, 5 Dec 2001 11:50:03 -0700	28 lines
Good, quick read on hiring IT pros	Heisey, Tom <[log in to unmask]>	Thu, 6 Dec 2001 08:21:17 -0600	21 lines
Good, quick read on hiring IT pros	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 08:06:36 -0600	26 lines
Re: Good, quick read on hiring IT pros	Kukla Fran and Ollie <[log in to unmask]>	Fri, 7 Dec 2001 10:04:38 -0800	62 lines
Re: Good, quick read on hiring IT pros	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 12:09:56 -0600	95 lines
Re: Good, quick read on hiring IT pros	Kukla Fran and Ollie <[log in to unmask]>	Fri, 7 Dec 2001 10:50:40 -0800	135 lines
Re: Good, quick read on hiring IT pros	Roman J. Olynyk <[log in to unmask]>	Fri, 7 Dec 2001 14:04:57 -0500	26 lines
Re: Good, quick read on hiring IT pros	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 7 Dec 2001 13:07:49 -0600	46 lines
Re: Good, quick read on hiring IT pros	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 14:04:03 -0600	45 lines
Re: Good, quick read on hiring IT pros	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 7 Dec 2001 14:07:49 -0500	51 lines
Re: Good, quick read on hiring IT pros	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 13:09:56 -0500	99 lines
Re: HDESK-L Digest - 18 Dec 2001 to 19 Dec 2001 (#2001-299) (Will return on January 3)	Jim Knox <[log in to unmask]>	Wed, 19 Dec 2001 21:00:47 -0800	12 lines
HDesk-L Mini-FAQ - Dec 14, 2001	Heisey, Tom <[log in to unmask]>	Fri, 14 Dec 2001 08:23:54 -0600	159 lines
HDesk-L Mini-FAQ - Dec 7, 2001	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 09:18:16 -0600	158 lines
Re: Hello again	Heisey, Tom <[log in to unmask]>	Tue, 11 Dec 2001 11:14:55 -0600	54 lines
Re: Hello again	Noel Bruton <[log in to unmask]>	Tue, 11 Dec 2001 20:23:54 -0000	41 lines
Help Desk Software	Ed Zucker <[log in to unmask]>	Mon, 17 Dec 2001 07:57:31 -0700	23 lines
Re: Help Desk Software	Gary Davis <[log in to unmask]>	Mon, 17 Dec 2001 11:08:23 -0500	90 lines
Re: Help Desk Software	Jan van Bon (Inform-IT) <[log in to unmask]>	Tue, 18 Dec 2001 16:54:41 +0100	24 lines
Helpdesk Market Size Estimates	Gaurav Sud <[log in to unmask]>	Tue, 11 Dec 2001 20:02:42 +0530	33 lines
Humor	Amy Brassieur <[log in to unmask]>	Fri, 14 Dec 2001 09:49:37 -0600	110 lines
Re: Humor	Stafford, Carolyn <[log in to unmask]>	Fri, 14 Dec 2001 11:06:18 -0500	40 lines
Humor: The Hearing Aid	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 09:41:59 -0600	33 lines
Humor: The Hearing Aid	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 10:41:59 -0500	39 lines
Humor?: Southerner visits Boston	Heisey, Tom <[log in to unmask]>	Fri, 14 Dec 2001 08:24:10 -0600	28 lines
Re: Humor?: Southerner visits Boston	Barbara Barg <[log in to unmask]>	Fri, 14 Dec 2001 09:30:48 -0500	78 lines
Humor?:OT: How old would Granpa be????	Heisey, Tom <[log in to unmask]>	Fri, 14 Dec 2001 08:29:13 -0600	108 lines
Re: Humor?:OT: How old would Granpa be????	Kukla Fran and Ollie <[log in to unmask]>	Fri, 14 Dec 2001 09:58:48 -0800	141 lines
Re: Humor?:OT: How old would Granpa be????	Heisey, Tom <[log in to unmask]>	Mon, 17 Dec 2001 08:13:12 -0600	190 lines
Re: Humor?:OT: How old would Granpa be????	Rothman, Chuck <[log in to unmask]>	Mon, 17 Dec 2001 09:43:02 -0500	159 lines
Job Descriptions	Ismail, Osman <[log in to unmask]>	Fri, 14 Dec 2001 05:15:10 -0500	25 lines
Knowledge Base.	Andrew Thomas Tweddle <[log in to unmask]>	Tue, 18 Dec 2001 21:01:33 -0000	52 lines
Knowledge Management	Teri Dorsey <[log in to unmask]>	Tue, 11 Dec 2001 09:12:01 -0500	31 lines
Re: Knowledge Management	BRAD BARBORAK <[log in to unmask]>	Tue, 11 Dec 2001 09:35:11 -0500	14 lines
Re: Knowledge Management	Marvin Lewis <[log in to unmask]>	Thu, 13 Dec 2001 00:28:34 -0700	100 lines
Re: Knowledge Management	Teri Dorsey <[log in to unmask]>	Fri, 14 Dec 2001 08:21:17 -0500	118 lines
Marcia Ingham/Proliant is out of the office.	Marcia Ingham <[log in to unmask]>	Mon, 24 Dec 2001 01:09:28 -0600	12 lines
Re: Marcia Ingham/Proliant is out of the office.	Martha Springsteen <[log in to unmask]>	Mon, 24 Dec 2001 08:25:10 -0500	30 lines
Re: Marcia Ingham/Proliant is out of the office.	Glen Notman, Consultant <[log in to unmask]>	Mon, 24 Dec 2001 11:07:39 -0500	18 lines
Merry Christmas	Heisey, Tom <[log in to unmask]>	Wed, 19 Dec 2001 14:56:22 -0600	20 lines
Re: Merry Christmas	Kym Jones <[log in to unmask]>	Thu, 20 Dec 2001 08:55:07 +1030	42 lines
Re: OT	Kukla Fran and Ollie <[log in to unmask]>	Fri, 30 Nov 2001 21:11:54 -0800	113 lines
OT - All Things Must Pass	Kukla Fran and Ollie <[log in to unmask]>	Fri, 30 Nov 2001 22:06:56 -0800	17 lines
OT - Holiday Cheer & Famous Christmas Cake Recipe	Daniel LaFrance <[log in to unmask]>	Fri, 21 Dec 2001 12:24:48 -0500	61 lines
OT/Humor?: Old enough?	Heisey, Tom <[log in to unmask]>	Fri, 7 Dec 2001 09:40:13 -0600	32 lines
OT: Data Storage & CD-ROMs	Clare Agapeyev <[log in to unmask]>	Thu, 6 Dec 2001 09:21:00 -0800	42 lines
Re: OT: Data Storage & CD-ROMs	Katina Choovanski <[log in to unmask]>	Mon, 24 Dec 2001 09:05:56 -0800	71 lines
OT: Hello again	Phil Battrick <[log in to unmask]>	Tue, 11 Dec 2001 15:41:27 -0000	27 lines
Re: OT: Hello again	Kukla Fran and Ollie <[log in to unmask]>	Tue, 11 Dec 2001 09:26:01 -0800	44 lines
Re: OT: Hello again	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 11 Dec 2001 12:13:12 -0600	41 lines
Re: OT: Hello again	Martha Springsteen <[log in to unmask]>	Tue, 11 Dec 2001 12:50:11 -0500	28 lines
Re: OT: Hello again	Kym Jones <[log in to unmask]>	Wed, 12 Dec 2001 08:03:57 +1030	51 lines
Re: OT: Hello again	Glen Notman, Consultant <[log in to unmask]>	Wed, 12 Dec 2001 17:41:19 -0500	25 lines
OT: Job posting	Ethan Benatan <[log in to unmask]>	Wed, 5 Dec 2001 15:21:37 -0500	46 lines
OT: Way OT: Partial solar eclipse this afternoon for North Amer ica	Heisey, Tom <[log in to unmask]>	Fri, 14 Dec 2001 13:52:03 -0600	41 lines
Out of Office automated reply	Kristin Robertson <[log in to unmask]>	Fri, 21 Dec 2001 00:02:03 -0500	14 lines
Out Of Office Opens This Holiday Season	Kukla Fran and Ollie <[log in to unmask]>	Mon, 24 Dec 2001 11:38:57 -0800	89 lines
Re: Out Of Office Opens This Holiday Season	Martha Springsteen <[log in to unmask]>	Mon, 24 Dec 2001 15:12:26 -0500	109 lines
Re: Out Of Office Opens This Holiday Season	Kym Jones <[log in to unmask]>	Tue, 25 Dec 2001 08:55:20 +1030	111 lines
Re: Out Of Office Opens This Holiday Season	K. Jordan <[log in to unmask]>	Tue, 25 Dec 2001 08:02:16 +1000	27 lines
Re: Out Of Office Opens This Holiday Season	Kym Jones <[log in to unmask]>	Tue, 25 Dec 2001 09:18:00 +1030	54 lines
Re: Out Of Office Opens This Holiday Season	K. Jordan <[log in to unmask]>	Tue, 25 Dec 2001 08:36:24 +1000	65 lines
Re: Out Of Office Opens This Holiday Season	Kukla Fran and Ollie <[log in to unmask]>	Mon, 24 Dec 2001 20:20:42 -0800	86 lines
outlook help please	Mary Heid <[log in to unmask]>	Wed, 12 Dec 2001 14:14:28 -0500	42 lines
Questions to ask prospective employers	Edwards, Jenny <[log in to unmask]>	Thu, 6 Dec 2001 16:16:54 +1300	35 lines
Robert Govier/IBM/CC1 is out of the office.	Robert Govier (COUNTRYSIDE) <[log in to unmask]>	Mon, 24 Dec 2001 01:03:19 +0000	21 lines
Rules or VB to filter date/time	Laura Kibben <[log in to unmask]>	Fri, 7 Dec 2001 11:21:03 -0800	19 lines
Service Level Agreement for an internal IT department	Richard Bennett <[log in to unmask]>	Thu, 6 Dec 2001 16:45:18 -0000	27 lines
Re: Service Level Agreement for an internal IT department	Kristin Ekanger <[log in to unmask]>	Thu, 6 Dec 2001 15:41:34 -0500	67 lines
Re: Service Level Agreement for an internal IT department	Noel Bruton <[log in to unmask]>	Fri, 7 Dec 2001 13:31:42 -0000	96 lines
SET HDESK-L Mail	Linda Hungsberg <[log in to unmask]>	Tue, 18 Dec 2001 08:59:36 -0600	34 lines
Re: SET HDESK-L Mail	Kukla Fran and Ollie <[log in to unmask]>	Tue, 18 Dec 2001 09:12:58 -0800	41 lines
small helpdesk system for schools?	klaus willkomm <[log in to unmask]>	Sat, 29 Dec 2001 12:41:26 +0100	49 lines
Re: small helpdesk system for schools?	Debby Quayle <[log in to unmask]>	Mon, 31 Dec 2001 09:31:37 -0500	161 lines
Re: small helpdesk system for schools?	K. Jordan <[log in to unmask]>	Tue, 1 Jan 2002 00:20:25 +1000	171 lines
Re: small helpdesk system for schools?	James S. Borg <[log in to unmask]>	Mon, 31 Dec 2001 12:59:56 -0500	67 lines
Re: small helpdesk system for schools? (Out of Office)	Kristin Ekanger <[log in to unmask]>	Sat, 29 Dec 2001 06:54:14 -0500	18 lines
Re: Student Computer Configurations	Cindy Hudson <[log in to unmask]>	Fri, 7 Dec 2001 08:05:15 -0500	68 lines
Tech: Missing Menu Bar in Word 2000	Stafford, Carolyn <[log in to unmask]>	Mon, 3 Dec 2001 10:21:15 -0500	21 lines
Re: Tech: Missing Menu Bar in Word 2000	Gretchen A. Schultes <[log in to unmask]>	Mon, 3 Dec 2001 10:47:04 -0500	40 lines
Re: Tech: Missing Menu Bar in Word 2000	Edwards, Jenny <[log in to unmask]>	Tue, 4 Dec 2001 07:56:46 +1300	30 lines
Tech: Missing Menu Bar in Word 2000	Stafford, Carolyn <[log in to unmask]>	Tue, 4 Dec 2001 13:12:15 -0500	54 lines
Re: Tech: Missing Menu Bar in Word 2000	Matuszek, Kathleen E. <[log in to unmask]>	Tue, 4 Dec 2001 13:23:53 -0500	91 lines
Re: Tech: Missing Menu Bar in Word 2000	Marvin Lewis <[log in to unmask]>	Wed, 5 Dec 2001 11:50:05 -0700	112 lines
Tech: New Software documentation	Patrick Fennessey <[log in to unmask]>	Mon, 17 Dec 2001 09:00:42 -0500	18 lines
Re: Tech: New Software documentation	Sean Ryan <[log in to unmask]>	Mon, 17 Dec 2001 17:48:04 +0000	32 lines
Tech: OT: Explorer right click "New Item" menu	Heisey, Tom <[log in to unmask]>	Mon, 17 Dec 2001 12:20:58 -0600	29 lines
Re: Tech: OT: Explorer right click "New Item" menu	Kukla Fran and Ollie <[log in to unmask]>	Mon, 17 Dec 2001 10:31:57 -0800	52 lines
Re: Tech: OT: Explorer right click "New Item" menu	James S. Borg <[log in to unmask]>	Tue, 18 Dec 2001 13:16:32 -0500	52 lines
Tech: OT: Explorer right click "New Item" menu	James S. Borg <[log in to unmask]>	Tue, 18 Dec 2001 13:18:39 -0500	46 lines
Re: Tech: OT: Explorer right click "New Item" menu	Heisey, Tom <[log in to unmask]>	Tue, 18 Dec 2001 13:26:38 -0600	74 lines
Re: Tech: OT: Explorer right click "New Item" menu	Lynda Morris <[log in to unmask]>	Tue, 18 Dec 2001 14:44:28 -0500	98 lines
Re: Tech: OT: Explorer right click "New Item" menu	Heisey, Tom <[log in to unmask]>	Tue, 18 Dec 2001 13:44:44 -0600	122 lines
Re: Tech: OT: Explorer right click "New Item" menu	Kukla Fran and Ollie <[log in to unmask]>	Tue, 18 Dec 2001 12:52:00 -0800	107 lines
TECH: WWW Service Stopping	Eldon Radda <[log in to unmask]>	Tue, 18 Dec 2001 10:16:44 -0600	33 lines
Re: TECH: WWW Service Stopping	Johnny Quinonez <[log in to unmask]>	Wed, 19 Dec 2001 07:00:57 -0800	52 lines
Technology Coordinator Wanted -- P.T. [Manhattan]	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Sun, 9 Dec 2001 15:33:01 -0600	38 lines
Usage Policy For Instant Messaging in Corporate Environment	James S. Borg <[log in to unmask]>	Tue, 11 Dec 2001 23:30:02 -0500	14 lines
Re: Usage Policy For Instant Messaging in Corporate Environment	Patrick Fennessey <[log in to unmask]>	Wed, 12 Dec 2001 10:41:50 -0500	28 lines
Re: Usage Policy For Instant Messaging in Corporate Environment	James S. Borg <[log in to unmask]>	Wed, 12 Dec 2001 10:47:02 -0500	42 lines
Re: Usage Policy For Instant Messaging in Corporate Environment	Heisey, Tom <[log in to unmask]>	Wed, 12 Dec 2001 15:16:37 -0600	38 lines
Warning! Exceptionally Lame Joke	Barbara Barg <[log in to unmask]>	Fri, 14 Dec 2001 11:03:51 -0500	25 lines

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