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April 2002

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Subject	From	Date	Size
?OT: Cameras, monitoring, and security	Heisey, Tom <[log in to unmask]>	Tue, 16 Apr 2002 12:09:35 -0500	36 lines
Re: ?OT: Cameras, monitoring, and security	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 16 Apr 2002 12:28:09 -0500	19 lines
Re: ?OT: Cameras, monitoring, and security	Bill Kneedler <[log in to unmask]>	Tue, 16 Apr 2002 10:30:47 -0700	64 lines
Re: ?OT: Cameras, monitoring, and security	Ron Gilbert <[log in to unmask]>	Tue, 16 Apr 2002 13:43:13 -0400	90 lines
Re: ?OT: Cameras, monitoring, and security	Heisey, Tom <[log in to unmask]>	Tue, 16 Apr 2002 13:41:11 -0500	57 lines
Academic Freedom	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 10 Apr 2002 11:39:51 -0500	20 lines
advice	L.T.(tom)Scripter <[log in to unmask]>	Wed, 17 Apr 2002 12:31:37 -0400	39 lines
Re: advice	Teri Weigl <[log in to unmask]>	Wed, 17 Apr 2002 13:36:47 -0400	54 lines
Re: advice	L.T.(tom)Scripter <[log in to unmask]>	Wed, 17 Apr 2002 13:47:37 -0400	64 lines
Announcing the April 2002 edition of the Help Desk FAQ	Philip Verghis <[log in to unmask]>	Tue, 9 Apr 2002 07:01:30 -0700	46 lines
Re: Announcing the April 2002 edition of the Help Desk FAQ	Noel Bruton <[log in to unmask]>	Tue, 9 Apr 2002 21:33:22 +0100	85 lines
Application and Product Documentation	Dean David <[log in to unmask]>	Thu, 25 Apr 2002 15:26:07 -0500	81 lines
Re: Application and Product Documentation	Noel Bruton <[log in to unmask]>	Fri, 26 Apr 2002 07:28:36 +0100	112 lines
Re: Application and Product Documentation	Dean David <[log in to unmask]>	Fri, 26 Apr 2002 10:18:24 -0500	153 lines
Call tracking system project plan	your Jeff_Rynearson <[log in to unmask]>	Mon, 15 Apr 2002 08:06:38 -0400	70 lines
Re: Cameras, monitoring, and security	Rodger Ling <[log in to unmask]>	Tue, 16 Apr 2002 13:33:14 -0400	68 lines
Re: Cameras, monitoring, and security	Jon Rowland <[log in to unmask]>	Tue, 16 Apr 2002 12:43:11 -0500	94 lines
Re: Cameras, monitoring, and security	Jon Rowland <[log in to unmask]>	Tue, 16 Apr 2002 12:44:09 -0500	116 lines
Re: Cameras, monitoring, and security	Jim Helfer <[log in to unmask]>	Tue, 16 Apr 2002 14:29:46 -0400	123 lines
Re: Cameras, monitoring, and security	Smith, Dianne <[log in to unmask]>	Tue, 16 Apr 2002 13:33:11 -0500	143 lines
Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Carol Duncan <[log in to unmask]>	Fri, 26 Apr 2002 03:58:21 -0500	24 lines
Drawbacks to working in a cubicle:	Martha Springsteen <[log in to unmask]>	Fri, 26 Apr 2002 08:34:42 -0400	21 lines
Friday (Humor) Help Desk request	Teri Rising <[log in to unmask]>	Fri, 12 Apr 2002 11:28:56 -0400	26 lines
Re: Friday (Humor) Help Desk request	Mark Kirschner <[log in to unmask]>	Fri, 12 Apr 2002 11:33:44 -0700	37 lines
good article about "dumb users"	Heisey, Tom <[log in to unmask]>	Wed, 3 Apr 2002 13:58:11 -0600	23 lines
HDesk-L Mini-FAQ - Apr 19, 2002	Heisey, Tom <[log in to unmask]>	Fri, 19 Apr 2002 07:59:23 -0500	159 lines
HDesk-L Mini-FAQ - April 12, 2002	Heisey, Tom <[log in to unmask]>	Fri, 12 Apr 2002 10:25:21 -0500	159 lines
HDesk-L Mini-FAQ - April 5, 2002	Heisey, Tom <[log in to unmask]>	Fri, 5 Apr 2002 10:04:48 -0600	159 lines
HDesk-L Mini-FAQ - March 26, 2002	Heisey, Tom <[log in to unmask]>	Fri, 26 Apr 2002 08:18:36 -0500	158 lines
HEAT & Creating Tickets from Emails	Clare Agapeyev <[log in to unmask]>	Thu, 11 Apr 2002 12:11:01 -0700	33 lines
Help Desk Questionnaire	Cindy Hudson <[log in to unmask]>	Wed, 3 Apr 2002 10:06:30 -0500	77 lines
Re: Help Desk Questionnaire	Thomas Schweich <[log in to unmask]>	Wed, 3 Apr 2002 07:20:02 -0800	19 lines
Re: Help Desk Questionnaire	Rodger Ling <[log in to unmask]>	Wed, 3 Apr 2002 11:38:01 -0500	69 lines
Re: Help Desk Questionnaire	Dave Schutz <[log in to unmask]>	Wed, 3 Apr 2002 12:26:35 -0500	100 lines
Re: Help Desk Questionnaire	Thomas, Kim <[log in to unmask]>	Wed, 3 Apr 2002 09:29:33 -0800	85 lines
Re: Help Desk Questionnaire	Steve Huskey <[log in to unmask]>	Wed, 3 Apr 2002 12:32:07 -0500	62 lines
Re: Help Desk Questionnaire	Rob Chorley <[log in to unmask]>	Thu, 4 Apr 2002 08:51:30 +0100	22 lines
Help Desk Questionnaire	Fox, Jeff <[log in to unmask]>	Thu, 4 Apr 2002 09:20:24 +0100	98 lines
Re: Help Desk Questionnaire	Fraser, Matthew <[log in to unmask]>	Thu, 4 Apr 2002 16:09:12 +0100	118 lines
Re: Help Desk Questionnaire	Burke, Justine <[log in to unmask]>	Fri, 5 Apr 2002 14:13:40 +0100	172 lines
Re: Help Desk Staff to Employee Ratio	Kevin T Quinn <[log in to unmask]>	Mon, 8 Apr 2002 22:20:48 -0400	45 lines
humor: advanced technology	Heisey, Tom <[log in to unmask]>	Fri, 5 Apr 2002 10:03:59 -0600	33 lines
HUMOR: Drawbacks to working in a cubicle:	Martha Springsteen <[log in to unmask]>	Fri, 26 Apr 2002 08:36:05 -0400	38 lines
Humor: Money for the afterlife	Massimo Paolini <[log in to unmask]>	Fri, 12 Apr 2002 08:24:55 -0700	36 lines
humor? Restaurant Attire	Heisey, Tom <[log in to unmask]>	Fri, 12 Apr 2002 10:15:24 -0500	33 lines
Humor?: The Ultimate VIP	Heisey, Tom <[log in to unmask]>	Fri, 19 Apr 2002 07:57:14 -0500	52 lines
Humor?OT? - Why?	Heisey, Tom <[log in to unmask]>	Fri, 19 Apr 2002 07:58:29 -0500	19 lines
HUMOUR: True story?	Phil Battrick <[log in to unmask]>	Fri, 26 Apr 2002 14:37:35 +0100	156 lines
Re: idle curiosity thoughts on file sharing/peer to peer	Rodger Ling <[log in to unmask]>	Wed, 10 Apr 2002 12:28:36 -0400	119 lines
Re: idle curiosity thoughts on file sharing/peer to peer	Sue Ellen Wilson <[log in to unmask]>	Wed, 10 Apr 2002 12:00:33 -0600	31 lines
Re: idle curiosity thoughts on file sharing/peer to peer over int ernet a-la Kazaa, Morphues, et al.	Heisey, Tom <[log in to unmask]>	Wed, 10 Apr 2002 11:25:15 -0500	47 lines
Re: idle curiosity thoughts on file sharing/peer to peer over int ernet a-la Kazaa, Morphues, et al.	L.T.(tom)Scripter <[log in to unmask]>	Wed, 10 Apr 2002 13:17:26 -0400	78 lines
Re: idle curiosity thoughts on file sharing/peer to peer over internet a-la Kazaa, Morphues, et al.	L.T.(tom)Scripter <[log in to unmask]>	Wed, 10 Apr 2002 12:00:02 -0400	189 lines
Re: idle curiosity thoughts on file sharing/peer to peer over internet a-la Kazaa, Morphues, et al.	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 10 Apr 2002 11:27:30 -0500	44 lines
IE 6	Cindy Hudson <[log in to unmask]>	Tue, 9 Apr 2002 13:38:15 -0400	47 lines
Re: IE 6	Gretchen A. Schultes <[log in to unmask]>	Tue, 9 Apr 2002 13:45:10 -0400	98 lines
Re: IE 6	Cindy Hudson <[log in to unmask]>	Tue, 9 Apr 2002 13:59:24 -0400	97 lines
Re: IE 6	Brett Winston <[log in to unmask]>	Tue, 9 Apr 2002 14:10:43 -0400	27 lines
Implementation and helpdesks.	Andrew Thomas Tweddle <[log in to unmask]>	Mon, 15 Apr 2002 20:26:04 +0100	50 lines
Re: Implementation and helpdesks.	samra harjeet <[log in to unmask]>	Tue, 16 Apr 2002 00:54:55 -0400	10 lines
Re: Implementation and helpdesks.	Andrew Thomas Tweddle <[log in to unmask]>	Tue, 16 Apr 2002 11:22:56 +0200	19 lines
Re: Implementation and helpdesks.	Heisey, Tom <[log in to unmask]>	Tue, 16 Apr 2002 08:23:52 -0500	31 lines
IMPORTANT	Naureen Mithwani <[log in to unmask]>	Tue, 16 Apr 2002 18:54:58 -0400	66 lines
Re: IMPORTANT	Jim Helfer <[log in to unmask]>	Tue, 16 Apr 2002 19:14:03 -0400	105 lines
Re: IMPORTANT	Martha Springsteen <[log in to unmask]>	Wed, 17 Apr 2002 08:29:17 -0400	60 lines
Is it a virus?	Jera Anderson <[log in to unmask]>	Wed, 3 Apr 2002 11:30:15 -0600	57 lines
Re: Is it a virus?	Heisey, Tom <[log in to unmask]>	Wed, 3 Apr 2002 11:36:31 -0600	66 lines
Re: Is it a virus?	Byron Harper <[log in to unmask]>	Wed, 3 Apr 2002 13:00:52 -0500	82 lines
Re: Is it a virus?	Jera Anderson <[log in to unmask]>	Wed, 3 Apr 2002 12:10:23 -0600	61 lines
Re: Is it a virus?	Bob Werner <[log in to unmask]>	Wed, 3 Apr 2002 19:17:15 -0500	56 lines
Re: Is it a virus?	Bob Werner <[log in to unmask]>	Fri, 5 Apr 2002 20:40:10 -0500	74 lines
Re: Kazaa fiasco	Peter Monk <[log in to unmask]>	Fri, 12 Apr 2002 10:07:50 +0930	19 lines
Making your customers' PC clocks accurate	Bill Kneedler <[log in to unmask]>	Fri, 12 Apr 2002 10:37:14 -0700	77 lines
Re: Making your customers' PC clocks accurate	Heisey, Tom <[log in to unmask]>	Fri, 12 Apr 2002 12:43:49 -0500	114 lines
Re: Making your customers' PC clocks accurate	Marvin Lewis <[log in to unmask]>	Fri, 12 Apr 2002 14:55:05 -0400	127 lines
Management tools to have $$$. Feedback please	Ashworth, James <[log in to unmask]>	Fri, 26 Apr 2002 16:38:21 +1000	99 lines
Marcia Ingham/Proliant is out of the office.	Marcia Ingham <[log in to unmask]>	Mon, 15 Apr 2002 01:04:21 -0500	13 lines
Re: minimum specifications...	Marvin Lewis <[log in to unmask]>	Fri, 26 Apr 2002 09:24:06 -0600	111 lines
Re: minimum specifications...	Heisey, Tom <[log in to unmask]>	Fri, 26 Apr 2002 10:46:55 -0500	163 lines
Re: minimum specifications...	Cindy Dooling <[log in to unmask]>	Fri, 26 Apr 2002 09:04:50 -0700	36 lines
Re: minimum specifications...	L.T.(tom)Scripter <[log in to unmask]>	Fri, 26 Apr 2002 12:40:50 -0400	49 lines
Re: minimum specifications...	Heisey, Tom <[log in to unmask]>	Fri, 26 Apr 2002 11:53:59 -0500	56 lines
More SPAM & filtering articles	Heisey, Tom <[log in to unmask]>	Thu, 4 Apr 2002 12:06:40 -0600	26 lines
New Employee Computer manual	Matuszek, Kathleen E. <[log in to unmask]>	Wed, 3 Apr 2002 10:25:43 -0500	28 lines
Re: New Employee Computer manual	Gail Talia <[log in to unmask]>	Wed, 3 Apr 2002 10:31:55 -0500	73 lines
New Student Computer Hook Ups	Cindy Hudson <[log in to unmask]>	Wed, 3 Apr 2002 09:27:51 -0500	87 lines
Re: New Student Computer Hook Ups	Heisey, Tom <[log in to unmask]>	Wed, 3 Apr 2002 08:52:35 -0600	122 lines
Re: New Student Computer Hook Ups	Matt Howell <[log in to unmask]>	Wed, 3 Apr 2002 11:26:10 -0500	123 lines
Nothing for the past 15 month	Tucker, Stephen (2064) <[log in to unmask]>	Sat, 27 Apr 2002 01:34:07 -0400	46 lines
Re: Nothing for the past 15 month	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Sat, 27 Apr 2002 06:00:54 -0500	17 lines
on-line training	Gray, Shanna <[log in to unmask]>	Wed, 17 Apr 2002 09:12:10 -0500	63 lines
Re: on-line training	Rodger Ling <[log in to unmask]>	Wed, 17 Apr 2002 10:32:36 -0400	88 lines
Re: on-line training	Jeffrey S. Smith <[log in to unmask]>	Wed, 17 Apr 2002 09:38:26 -0500	94 lines
Re: on-line training	Darkens, Mike <[log in to unmask]>	Wed, 17 Apr 2002 15:33:11 +0100	114 lines
Re: on-line training	Mainarick, Lisa <[log in to unmask]>	Wed, 17 Apr 2002 07:49:32 -0700	80 lines
Re: on-line training	Lisa Richardson <[log in to unmask]>	Wed, 17 Apr 2002 11:26:56 -0500	74 lines
Re: on-line training	Matt Link/cis/evp/Okstate <[log in to unmask]>	Thu, 18 Apr 2002 08:53:39 -0500	33 lines
OT - PeopleSoft	Lee Ann Roland <[log in to unmask]>	Tue, 30 Apr 2002 09:07:00 -0400	31 lines
OT: C/Net's CatchUp service	Heisey, Tom <[log in to unmask]>	Tue, 30 Apr 2002 16:15:42 -0500	29 lines
OT: Content filters again	Heisey, Tom <[log in to unmask]>	Mon, 15 Apr 2002 14:36:04 -0500	65 lines
OT: Great quote	Heisey, Tom <[log in to unmask]>	Tue, 23 Apr 2002 16:56:05 -0500	29 lines
OT: idle curiosity thoughts on file sharing/peer to peer over internet a-la Kazaa, Morphues, et al.	Mark Kirschner <[log in to unmask]>	Wed, 10 Apr 2002 08:47:35 -0700	148 lines
OT: minimum specifications...	Phil Battrick <[log in to unmask]>	Fri, 26 Apr 2002 12:44:30 +0100	94 lines
Re: OT: minimum specifications...	David Jones <[log in to unmask]>	Mon, 29 Apr 2002 09:09:50 -1000	24 lines
OT: Question about address history in IE.	Katina Choovanski <[log in to unmask]>	Tue, 23 Apr 2002 08:55:24 -0700	32 lines
Re: OT: Question about address history in IE.	Kevin Murphy <[log in to unmask]>	Tue, 23 Apr 2002 12:30:37 -0400	278 lines
Re: OT: Question about address history in IE.	Katina Choovanski <[log in to unmask]>	Tue, 23 Apr 2002 11:13:56 -0700	230 lines
Re: OT: Question about address history in IE.	Marvin Lewis <[log in to unmask]>	Tue, 23 Apr 2002 22:32:39 -0600	247 lines
OT: Question about Win2k and NT4	Katina Choovanski <[log in to unmask]>	Fri, 19 Apr 2002 11:11:15 -0700	31 lines
OT: Speaking of unwanted software...KaZaA latest info...	Ward Janice L <[log in to unmask]>	Wed, 10 Apr 2002 09:15:28 -0500	49 lines
OT: Sunrise?	Randy Robbins <[log in to unmask]>	Fri, 19 Apr 2002 14:37:21 -0400	13 lines
OT:TECH: Warning - pop up ads install software	Heisey, Tom <[log in to unmask]>	Tue, 9 Apr 2002 13:38:07 -0500	32 lines
Re: OT:TECH: Warning - pop up ads install software	Martha Lundgren <[log in to unmask]>	Tue, 9 Apr 2002 22:06:52 -0500	57 lines
Re: OT:TECH: Warning - pop up ads install software	Martha Lundgren <[log in to unmask]>	Tue, 9 Apr 2002 22:08:01 -0500	63 lines
Re: OT:TECH: Warning - pop up ads install software	Heisey, Tom <[log in to unmask]>	Wed, 10 Apr 2002 09:07:52 -0500	46 lines
Re: OT:TECH: Warning - pop up ads install software	David Jones <[log in to unmask]>	Wed, 10 Apr 2002 08:49:24 -1000	42 lines
Re: OT:TECH: Warning - pop up ads install software	Katina Choovanski <[log in to unmask]>	Thu, 11 Apr 2002 07:34:21 -0700	103 lines
Password Protection	Joyce Fisher <[log in to unmask]>	Fri, 12 Apr 2002 10:54:50 -0400	20 lines
Re: Password Protection	Mark Harris <[log in to unmask]>	Fri, 12 Apr 2002 15:59:12 +0100	59 lines
Re: Password Protection	Phil Battrick <[log in to unmask]>	Fri, 12 Apr 2002 16:05:56 +0100	38 lines
Re: Password Protection	Simon Robinson <[log in to unmask]>	Fri, 12 Apr 2002 16:09:02 +0100	51 lines
Re: Password Protection	Heisey, Tom <[log in to unmask]>	Fri, 12 Apr 2002 10:13:47 -0500	44 lines
Pop-Up Killer	Cindy Hudson <[log in to unmask]>	Thu, 18 Apr 2002 11:04:33 -0400	90 lines
Re: Pop-Up Killer	David Jones <[log in to unmask]>	Tue, 30 Apr 2002 09:14:19 -1000	21 lines
Re: Pop-Up Killer	Donelson, Rob <[log in to unmask]>	Tue, 30 Apr 2002 12:29:11 -0700	31 lines
Re: Pop-Up Killer	Fraser, Karen <[log in to unmask]>	Tue, 30 Apr 2002 14:27:43 -0500	47 lines
Re: Pop-Up Killer	Juergen Biermann <[log in to unmask]>	Tue, 30 Apr 2002 12:33:49 -0700	71 lines
printing	L.T.(tom)Scripter <[log in to unmask]>	Thu, 11 Apr 2002 08:13:53 -0400	39 lines
Re: printing	Phil Battrick <[log in to unmask]>	Thu, 11 Apr 2002 13:39:17 +0100	63 lines
Re: printing	Grant Nygren <[log in to unmask]>	Thu, 11 Apr 2002 18:31:59 -0700	69 lines
Re: printing	David Jones <[log in to unmask]>	Fri, 12 Apr 2002 08:08:40 -1000	30 lines
Re: printing	Lynda Morris <[log in to unmask]>	Fri, 12 Apr 2002 14:20:16 -0400	50 lines
Program Dictionary	Roberto Cohen - SIAL Software <[log in to unmask]>	Mon, 15 Apr 2002 14:19:59 -0300	26 lines
Re: Program Dictionary	Katina Choovanski <[log in to unmask]>	Wed, 17 Apr 2002 09:23:22 -0700	45 lines
Re: Program Dictionary	Roberto Cohen - SIAL Software <[log in to unmask]>	Wed, 17 Apr 2002 13:27:12 -0300	35 lines
Re: Question about address history in IE.	Simon Robinson <[log in to unmask]>	Tue, 23 Apr 2002 16:56:47 +0100	46 lines
Re: Question about address history in IE.	Jim Helfer <[log in to unmask]>	Tue, 23 Apr 2002 12:04:03 -0400	51 lines
Re: Question about address history in IE.	Katina Choovanski <[log in to unmask]>	Tue, 23 Apr 2002 09:00:17 -0700	77 lines
Re: Question about address history in IE.	Ismail, Osman <[log in to unmask]>	Tue, 23 Apr 2002 12:00:15 -0400	52 lines
Re: Question about address history in IE.	Heisey, Tom <[log in to unmask]>	Tue, 23 Apr 2002 11:28:07 -0500	25 lines
Re: Question about Win2k and NT4	David Parlante <[log in to unmask]>	Thu, 25 Apr 2002 15:43:00 -0400	60 lines
RightAnswers	Lisa Richardson <[log in to unmask]>	Mon, 8 Apr 2002 13:55:50 -0500	19 lines
Re: Speaking of unwanted software.. (long)	Heisey, Tom <[log in to unmask]>	Wed, 10 Apr 2002 10:52:17 -0500	114 lines
Re: Speaking of unwanted software.. (long)	Katina Choovanski <[log in to unmask]>	Thu, 11 Apr 2002 07:19:49 -0700	199 lines
Re: Speaking of unwanted software.. (long)	Lynda Morris <[log in to unmask]>	Thu, 11 Apr 2002 10:24:38 -0400	220 lines
Re: Sunrise	Alan Watts <[log in to unmask]>	Sun, 21 Apr 2002 23:27:32 +0100	25 lines
Re: Sunrise	Steve Clarke/Towers Perrin <[log in to unmask]>	Mon, 22 Apr 2002 07:26:42 +0100	80 lines
Re: Sunrise	Alan Watts <[log in to unmask]>	Mon, 22 Apr 2002 09:25:20 +0100	99 lines
Re: Sunrise?	Noel Bruton <[log in to unmask]>	Sun, 21 Apr 2002 08:24:28 +0100	40 lines
Tech: Advise in delivery, management of client environment	Ashworth, James <[log in to unmask]>	Thu, 18 Apr 2002 16:22:22 +1000	101 lines
Re: Tech: Advise in delivery, management of client environment	Robert Govier <[log in to unmask]>	Thu, 18 Apr 2002 08:42:23 +0100	132 lines
Tech: Lotus Notes Mail Encyption	Patrick Fennessey <[log in to unmask]>	Fri, 26 Apr 2002 09:09:15 -0400	49 lines
TECH: OT - need a system check tool	Phil Battrick <[log in to unmask]>	Mon, 15 Apr 2002 12:09:00 +0100	131 lines
TECH: Signature file in Outlook Express	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Sun, 14 Apr 2002 10:16:53 -0500	13 lines
Re: TECH: Signature file in Outlook Express	Cheryl Lantos <[log in to unmask]>	Sun, 14 Apr 2002 16:01:41 -0600	31 lines
Re: TECH: Signature file in Outlook Express	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Sun, 14 Apr 2002 18:45:27 -0500	29 lines
Re: TECH: Signature file in Outlook Express	Kevin Murphy <[log in to unmask]>	Mon, 15 Apr 2002 08:10:27 -0400	232 lines
Re: TECH: Signature file in Outlook Express	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Mon, 15 Apr 2002 07:26:49 -0500	25 lines
Re: TECH: Signature file in Outlook Express	Lea Andrellan <[log in to unmask]>	Mon, 15 Apr 2002 11:16:38 -0400	29 lines
TECH: Signature file in Outlook Express REVISITED	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 16 Apr 2002 05:14:15 -0500	18 lines
Re: TECH: Signature file in Outlook Express REVISITED	Kevin Murphy <[log in to unmask]>	Tue, 16 Apr 2002 08:52:10 -0400	56 lines
Re: TECH: Signature file in Outlook Express REVISITED	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 16 Apr 2002 08:47:36 -0500	36 lines
Thank you all...	Phil Battrick <[log in to unmask]>	Thu, 4 Apr 2002 15:05:52 +0100	65 lines
Thanks!	Cindy Hudson <[log in to unmask]>	Mon, 8 Apr 2002 14:27:02 -0400	52 lines
The Bandit, the Ranger, and the Lawyer	Heisey, Tom <[log in to unmask]>	Fri, 26 Apr 2002 08:20:34 -0500	43 lines
UK industry average for a Helpdesk Call	Burke, Justine <[log in to unmask]>	Thu, 11 Apr 2002 09:37:59 +0100	31 lines
Re: VENDOR Re: idle curiosity thoughts on file sharing/peer to pe er	Massimo Paolini <[log in to unmask]>	Thu, 11 Apr 2002 09:06:02 -0700	85 lines
VENDOR Re: idle curiosity thoughts on file sharing/peer to peer	Ron Gilbert <[log in to unmask]>	Wed, 10 Apr 2002 14:43:02 -0400	70 lines
What Do Your Hardware/Software Request Forms Look Like?	Lee Eastman <[log in to unmask]>	Mon, 22 Apr 2002 15:48:21 -0700	67 lines
Re: What Do Your Hardware/Software Request Forms Look Like?	Heisey, Tom <[log in to unmask]>	Tue, 23 Apr 2002 08:35:30 -0500	138 lines
Re: What Do Your Hardware/Software Request Forms Look Like?	L.T.(tom)Scripter <[log in to unmask]>	Tue, 23 Apr 2002 09:47:31 -0400	188 lines
Re: What Do Your Hardware/Software Request Forms Look Like?	Sue Ellen Wilson <[log in to unmask]>	Tue, 23 Apr 2002 08:56:31 -0600	248 lines
Re: What Do Your Hardware/Software Request Forms Look Like?	Heisey, Tom <[log in to unmask]>	Tue, 23 Apr 2002 09:47:59 -0500	53 lines
Re: What Do Your Hardware/Software Request Forms Look Like?	Heisey, Tom <[log in to unmask]>	Tue, 23 Apr 2002 10:20:07 -0500	58 lines
When is a call 'Closed'	K. Jordan <[log in to unmask]>	Sat, 20 Apr 2002 20:12:47 +1000	29 lines
Re: When is a call 'Closed'	Stephanie Rossi <[log in to unmask]>	Sat, 20 Apr 2002 08:22:58 -0700	56 lines
Re: When is a call 'Closed'	Kevin T Quinn <[log in to unmask]>	Sat, 20 Apr 2002 19:21:43 -0400	55 lines
Re: When is a call 'Closed'	David J. Lock <[log in to unmask]>	Mon, 22 Apr 2002 08:48:11 -0700	43 lines
Re: When is a call 'Closed'	Alan Watts <[log in to unmask]>	Mon, 22 Apr 2002 17:16:34 +0100	58 lines
Re: When is a call 'Closed'	Glen Notman, Consultant <[log in to unmask]>	Mon, 22 Apr 2002 15:08:51 -0400	117 lines
Re: When is a call 'Closed'	David Parlante <[log in to unmask]>	Tue, 23 Apr 2002 10:10:05 -0400	141 lines
Re: When is a call 'Closed' - Call Duration time	Noel Bruton <[log in to unmask]>	Wed, 24 Apr 2002 09:11:42 +0100	135 lines
Re: When is a call 'Closed' - LONG	Noel Bruton <[log in to unmask]>	Sun, 21 Apr 2002 08:37:29 +0100	134 lines
XP and security	Lynda Morris <[log in to unmask]>	Tue, 23 Apr 2002 12:06:31 -0400	29 lines
Re: XP and security	Kevin Murphy <[log in to unmask]>	Tue, 23 Apr 2002 12:26:16 -0400	278 lines
Re: XP and security	Howard Lymor <[log in to unmask]>	Tue, 23 Apr 2002 12:33:41 -0400	18 lines
Re: XP and security	Kukla Fran and Ollie <[log in to unmask]>	Tue, 23 Apr 2002 20:21:13 -0700	42 lines
Re: XP and security	Lynda Morris <[log in to unmask]>	Tue, 23 Apr 2002 23:33:53 -0400	41 lines
Re: XP and security	Marvin Lewis <[log in to unmask]>	Tue, 23 Apr 2002 22:32:41 -0600	56 lines
Re: XP and security	Xavier Lau <[log in to unmask]>	Wed, 24 Apr 2002 14:36:53 +1000	75 lines
Re: XP and security	Butch Knorr (BKK) <[log in to unmask]>	Wed, 24 Apr 2002 12:41:05 -0400	101 lines

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