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May 2002

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Subject	From	Date	Size
<No subject>	Kirstie Magowan <[log in to unmask]>	Thu, 2 May 2002 08:21:44 +1200	35 lines
<No subject>	Heisey, Tom <[log in to unmask]>	Wed, 1 May 2002 17:44:41 -0500	75 lines
<No subject>	Brent Jenkins <[log in to unmask]>	Fri, 3 May 2002 09:05:59 -0700	83 lines
Announcing May 2002 edition of the Help Desk FAQ	Philip Verghis <[log in to unmask]>	Sun, 5 May 2002 07:32:50 -0700	43 lines
Available Senior Tech/Team Lead Opening	Matt Link/cis/evp/Okstate <[log in to unmask]>	Thu, 16 May 2002 11:12:02 -0500	56 lines
Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Carol Duncan <[log in to unmask]>	Fri, 24 May 2002 09:51:26 -0500	12 lines
Re: Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Werner, Robert T. <[log in to unmask]>	Fri, 24 May 2002 10:55:05 -0400	28 lines
Re: Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Sori, Sheree Denise <[log in to unmask]>	Fri, 24 May 2002 10:55:35 -0400	30 lines
Re: Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Heisey, Tom <[log in to unmask]>	Fri, 24 May 2002 10:07:03 -0500	55 lines
Re: Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Sori, Sheree Denise <[log in to unmask]>	Fri, 24 May 2002 11:17:57 -0400	72 lines
Re: Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Phil Battrick <[log in to unmask]>	Fri, 24 May 2002 16:29:12 +0100	80 lines
Re: Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	Todd Megee <[log in to unmask]>	Sat, 25 May 2002 23:54:48 -0500	75 lines
Re: Carol A. Duncan/66630/IS/CORP/Manpower is out of the office.	David Jones <[log in to unmask]>	Wed, 29 May 2002 10:15:52 -1000	32 lines
Customer Responsibilities and SLAs	MICHAEL BERGER <[log in to unmask]>	Thu, 9 May 2002 11:42:09 -0700	19 lines
Green Belt	mary paddon <[log in to unmask]>	Tue, 21 May 2002 08:22:31 +0100	25 lines
HDesk-L Mini-FAQ - June 31, 2002	Heisey, Tom <[log in to unmask]>	Fri, 31 May 2002 08:18:13 -0500	159 lines
HDesk-L Mini-FAQ - May 10, 2002	Heisey, Tom <[log in to unmask]>	Fri, 10 May 2002 11:57:03 -0500	159 lines
HDesk-L Mini-FAQ - May 17, 2002	Heisey, Tom <[log in to unmask]>	Fri, 17 May 2002 08:08:59 -0500	158 lines
HDesk-L Mini-FAQ - May 24, 2002	Heisey, Tom <[log in to unmask]>	Fri, 24 May 2002 09:00:24 -0500	161 lines
HDesk-L Mini-FAQ - May 3, 2002	Heisey, Tom <[log in to unmask]>	Fri, 3 May 2002 09:23:53 -0500	159 lines
Humor	Bart Prine <[log in to unmask]>	Fri, 17 May 2002 14:30:33 -0700	9 lines
Humor: Could this be for real?	Massimo Paolini <[log in to unmask]>	Fri, 3 May 2002 12:40:28 -0700	12 lines
Re: Humor: Could this be for real?	K. Jordan <[log in to unmask]>	Sat, 4 May 2002 08:44:54 +1000	20 lines
humor: Time for Cremation?	Heisey, Tom <[log in to unmask]>	Fri, 31 May 2002 08:22:04 -0500	25 lines
Humor: Tough Tech support call	Heisey, Tom <[log in to unmask]>	Fri, 3 May 2002 09:23:11 -0500	43 lines
Humor: What we all wished our phone menu was	Massimo Paolini <[log in to unmask]>	Fri, 10 May 2002 14:36:09 -0700	86 lines
HUMOR: Workstations 'dirtier than toilets' HTML Link	Patrick Fennessey <[log in to unmask]>	Fri, 10 May 2002 15:56:04 -0400	41 lines
Humor? more bad puns	Heisey, Tom <[log in to unmask]>	Fri, 17 May 2002 08:12:15 -0500	26 lines
Humor?: Sword Tech Support	Heisey, Tom <[log in to unmask]>	Fri, 24 May 2002 09:06:24 -0500	80 lines
Humor?: Walk to school	Heisey, Tom <[log in to unmask]>	Fri, 10 May 2002 12:01:41 -0500	57 lines
HUMOUR: Strange but true (allegedly?)	Phil Battrick <[log in to unmask]>	Fri, 10 May 2002 16:47:28 +0100	188 lines
Re: HUMOUR: Strange but true (allegedly?)	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 10 May 2002 11:05:08 -0500	41 lines
Re: HUMOUR: Strange but true (allegedly?)	Ed Zucker <[log in to unmask]>	Fri, 10 May 2002 10:31:07 -0600	199 lines
I'm back!	Ian Hanford <[log in to unmask]>	Fri, 10 May 2002 16:41:52 +0100	140 lines
Re: I'm back!	Cone Mark <[log in to unmask]>	Tue, 14 May 2002 11:48:16 +0100	179 lines
Re: I'm back!	BrightAce Computers Ltd <[log in to unmask]>	Thu, 16 May 2002 16:22:21 EDT	16 lines
Re: I'm back!	Alan Watts <[log in to unmask]>	Fri, 17 May 2002 16:11:20 +0100	48 lines
IT job Interview Questionnaire	Tru Q. Nguyen <[log in to unmask]>	Wed, 15 May 2002 09:53:09 -0700	19 lines
Knowledge base	Massimo Paolini <[log in to unmask]>	Wed, 29 May 2002 15:09:02 -0700	15 lines
Re: Knowledge base	Xavier Lau <[log in to unmask]>	Thu, 30 May 2002 09:26:30 +1000	35 lines
Knowledge base standard	Massimo Paolini <[log in to unmask]>	Tue, 7 May 2002 13:37:40 -0700	12 lines
Re: Knowledge base standard	Steve Huskey <[log in to unmask]>	Wed, 8 May 2002 12:41:28 -0400	48 lines
Mail servers beat-to-death by Klez	L.G. Robinson <[log in to unmask]>	Wed, 8 May 2002 15:15:52 -0400	23 lines
Re: Mail servers beat-to-death by Klez	Jim Helfer <[log in to unmask]>	Wed, 8 May 2002 15:33:49 -0400	38 lines
Re: Mail servers beat-to-death by Klez	Heisey, Tom <[log in to unmask]>	Wed, 8 May 2002 14:26:53 -0500	51 lines
Re: Mail servers beat-to-death by Klez	Debby Quayle <[log in to unmask]>	Thu, 9 May 2002 10:20:41 -0400	83 lines
Re: Mail servers beat-to-death by Klez	L.G. Robinson <[log in to unmask]>	Thu, 9 May 2002 23:52:15 -0400	69 lines
Mission statements	Ashworth, James <[log in to unmask]>	Wed, 22 May 2002 15:36:41 +1000	34 lines
Re: Mission statements	Steve Huskey <[log in to unmask]>	Wed, 22 May 2002 10:52:21 -0400	58 lines
Mystery Shopper	Fraser, Matthew <[log in to unmask]>	Thu, 9 May 2002 13:45:12 +0100	40 lines
Re: Mystery Shopper	MICHAEL BERGER <[log in to unmask]>	Thu, 9 May 2002 11:57:38 -0700	44 lines
Re: Mystery Shopper	Marvin Lewis <[log in to unmask]>	Sat, 11 May 2002 14:32:45 -0600	127 lines
Re: OT - PeopleSoft	Sean Ryan <[log in to unmask]>	Tue, 30 Apr 2002 17:24:08 +0100	44 lines
OT - Volunteer Organizations - Please Read	Daniel LaFrance <[log in to unmask]>	Sun, 12 May 2002 16:29:44 -0400	32 lines
Re: OT: C/Net's CatchUp service	Kevin Murphy <[log in to unmask]>	Wed, 1 May 2002 08:06:29 -0400	209 lines
OT: HUMOR??: Will you clean my mouse?	Gretchen A. Schultes <[log in to unmask]>	Fri, 10 May 2002 10:44:37 -0400	43 lines
Re: OT: HUMOR??: Will you clean my mouse?	Leovee Ymbang <[log in to unmask]>	Fri, 10 May 2002 10:49:59 -0400	44 lines
Re: OT: HUMOR??: Will you clean my mouse?	Thomas Schweich <[log in to unmask]>	Fri, 10 May 2002 08:05:31 -0700	75 lines
Re: OT: HUMOR??: Will you clean my mouse?	Phil Battrick <[log in to unmask]>	Fri, 10 May 2002 16:17:00 +0100	93 lines
Re: OT: HUMOR??: Will you clean my mouse?	Byron Harper <[log in to unmask]>	Fri, 10 May 2002 11:12:43 -0400	51 lines
Re: OT: HUMOR??: Will you clean my mouse?	Heisey, Tom <[log in to unmask]>	Fri, 10 May 2002 12:55:16 -0500	53 lines
Re: OT: HUMOR??: Will you clean my mouse?	Alan Watts <[log in to unmask]>	Sat, 11 May 2002 00:08:21 +0100	73 lines
Re: OT: HUMOR??: Will you clean my mouse?	Nigel Kendrick <[log in to unmask]>	Sat, 11 May 2002 03:15:11 +0100	77 lines
OT: Language instruction software recomendations	Jim Helfer <[log in to unmask]>	Fri, 24 May 2002 13:01:16 -0400	25 lines
Re: OT: Language instruction software recomendations	Jera Anderson <[log in to unmask]>	Fri, 24 May 2002 12:34:09 -0500	130 lines
Re: OT: Language instruction software recomendations	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Fri, 24 May 2002 12:44:59 -0500	25 lines
Re: OT: Language instruction software recomendations	Noel Bruton <[log in to unmask]>	Sat, 25 May 2002 08:08:27 +0100	144 lines
Re: policy book	Heisey, Tom <[log in to unmask]>	Fri, 3 May 2002 12:44:37 -0500	53 lines
Re: Pop-Up Killer	David Jones <[log in to unmask]>	Wed, 1 May 2002 08:17:01 -1000	26 lines
Re: Pop-Up Killer	Kukla Fran and Ollie <[log in to unmask]>	Tue, 30 Apr 2002 20:47:47 -0700	25 lines
Re: Pop-Up Killer	Bart Prine <[log in to unmask]>	Thu, 2 May 2002 13:32:07 -0700	13 lines
Re: Pop-Up Killer	Carlton Bennett <[log in to unmask]>	Thu, 2 May 2002 16:34:15 -0400	22 lines
Re: Pop-Up Killer (Away On Leave:)	Mark Godfrey <[log in to unmask]>	Wed, 1 May 2002 19:17:41 +0100	10 lines
Re: Prentice Hall Horror Stories	Rodger Ling <[log in to unmask]>	Sun, 5 May 2002 21:53:58 -0400	124 lines
Presentation video	Deng, Stacie <[log in to unmask]>	Fri, 3 May 2002 08:40:05 -0700	36 lines
Re: Presentation video	Jay Shilstone <[log in to unmask]>	Fri, 3 May 2002 11:04:28 -0500	47 lines
Re: Remote Control Tools - Opinions - Suggestions - Experiences S ought :)	Wallace, Frank - CHI <[log in to unmask]>	Thu, 30 May 2002 20:50:34 -0400	63 lines
Re: Remote Control Tools - Opinions - Suggestions - Experiences S ought :)	Heisey, Tom <[log in to unmask]>	Fri, 31 May 2002 08:15:09 -0500	45 lines
Remote Control Tools - Opinions - Suggestions - Experiences Sought :)	Cindy Buck <[log in to unmask]>	Thu, 30 May 2002 17:24:29 -0700	24 lines
Shared Offices / Work Areas: Code of practice / guidelines ?	Edwards, Jenny <[log in to unmask]>	Wed, 8 May 2002 07:47:24 +1200	25 lines
SIGUCCS 2002 Abstract Deadline Extended	Pamela Vogel <[log in to unmask]>	Tue, 7 May 2002 12:17:32 -0400	33 lines
SQL 7.0 to SQL 2000	Farhall, Neil <[log in to unmask]>	Thu, 9 May 2002 19:52:45 +0100	18 lines
Re: SQL 7.0 to SQL 2000	Gary Singh <[log in to unmask]>	Thu, 9 May 2002 14:54:36 -0700	43 lines
Support Documentation Templates	Mary.Lawler <[log in to unmask]>	Tue, 28 May 2002 16:31:17 -0500	18 lines
TECH: Another Windows Error.... Win RPC End Program dialog	Thomas, Kim <[log in to unmask]>	Wed, 1 May 2002 12:42:06 -0700	18 lines
TECH: Details view not working properly.	Katina Choovanski <[log in to unmask]>	Wed, 1 May 2002 07:38:34 -0700	34 lines
Tech: Excell Error "Cannot Empty The Clipboard"	Patrick Fennessey <[log in to unmask]>	Thu, 16 May 2002 14:59:41 -0400	60 lines
Re: Tech: Excell Error "Cannot Empty The Clipboard"	Dean David <[log in to unmask]>	Thu, 16 May 2002 15:13:24 -0500	84 lines
Tech: How do I remove a Win2k PC from the browse list?	Katina Choovanski <[log in to unmask]>	Thu, 2 May 2002 11:39:27 -0700	22 lines
TECH: Pop-Up Killer	Bart Prine <[log in to unmask]>	Fri, 3 May 2002 08:35:09 -0700	33 lines
Re: TECH: Pop-Up Killer	Mark Kirschner <[log in to unmask]>	Fri, 3 May 2002 09:31:16 -0700	45 lines
Tech: Quota Management tools	Ashworth, James <[log in to unmask]>	Mon, 13 May 2002 11:28:39 +1000	93 lines
Re: Tech: Quota Management tools	Tucker, Stephen (2064) <[log in to unmask]>	Sun, 12 May 2002 21:32:28 -0400	130 lines
Tech: Remote Control Tools - Opinions - Suggestions - Experiences S ought :)	Patrick Fennessey <[log in to unmask]>	Fri, 31 May 2002 10:23:38 -0400	207 lines
Re: Tech: Remote Control Tools - Opinions - Suggestions - Experiences S ought :)	Singer, Elaine <[log in to unmask]>	Fri, 31 May 2002 17:18:03 -0400	226 lines
TECH: VNC changes background	Heisey, Tom <[log in to unmask]>	Fri, 3 May 2002 13:35:36 -0500	25 lines
Re: TECH: VNC changes background	Brent Jenkins <[log in to unmask]>	Fri, 3 May 2002 11:52:35 -0700	34 lines
Re: TECH: VNC changes background	Kevin Murphy <[log in to unmask]>	Fri, 3 May 2002 15:03:19 -0400	222 lines
Re: TECH: VNC changes background	Peter Monk <[log in to unmask]>	Mon, 6 May 2002 18:07:29 +0930	61 lines
TECH: WORD 2002	Werner, Robert T. <[log in to unmask]>	Tue, 7 May 2002 13:02:26 -0400	28 lines
TECH: WORD 2002 GRAPH ISSUE	Werner, Robert T. <[log in to unmask]>	Wed, 22 May 2002 15:14:09 -0400	19 lines
Tracking Software/e-mails	Liz Gewirtz <[log in to unmask]>	Fri, 31 May 2002 09:28:29 -0700	21 lines
Re: Tracking Software/e-mails	Sori, Sheree Denise <[log in to unmask]>	Fri, 31 May 2002 12:46:16 -0400	32 lines
Re: Tracking Software/e-mails	Tru Q. Nguyen <[log in to unmask]>	Fri, 31 May 2002 09:50:47 -0700	35 lines
Re: Tracking Software/e-mails	Wallace, Frank - CHI <[log in to unmask]>	Fri, 31 May 2002 13:07:02 -0400	61 lines
Re: Tracking Software/e-mails	Susan Derylak <[log in to unmask]>	Fri, 31 May 2002 10:07:51 -0700	29 lines
Typology of helpdesks	Andrew Thomas Tweddle <[log in to unmask]>	Sun, 26 May 2002 17:04:26 +0100	51 lines
UNSUBSCRIBE	Robert Hochberger <[log in to unmask]>	Tue, 14 May 2002 13:57:51 -0500	37 lines
Re: UNSUBSCRIBE	John Pierson <[log in to unmask]>	Tue, 14 May 2002 15:15:52 -0400	47 lines
Re: UNSUBSCRIBE	Phil Battrick <[log in to unmask]>	Tue, 14 May 2002 20:19:25 +0100	64 lines
VNC across the Web	Kevin Murphy <[log in to unmask]>	Fri, 31 May 2002 16:21:10 -0400	68 lines
Re: VNC across the Web	Dave Schnell <[log in to unmask]>	Fri, 31 May 2002 13:33:34 -0700	105 lines
Re: VNC across the Web	Calhoun, Daniel C <[log in to unmask]>	Fri, 31 May 2002 16:06:39 -0500	150 lines
way OT: Win2k - how do I stop "self-healing"?	Heisey, Tom <[log in to unmask]>	Tue, 14 May 2002 10:52:01 -0500	41 lines
What's a workorder for you?	MICHAEL BERGER <[log in to unmask]>	Thu, 9 May 2002 11:39:12 -0700	23 lines
Re: What's a workorder for you?	Heisey, Tom <[log in to unmask]>	Thu, 9 May 2002 13:47:10 -0500	28 lines
Re: What's a workorder for you?	Sue Ellen Wilson <[log in to unmask]>	Thu, 9 May 2002 15:49:01 -0600	41 lines
Re: What's a workorder for you?	Alan Watts <[log in to unmask]>	Thu, 9 May 2002 22:18:07 +0100	77 lines
Re: What's a workorder for you?	Fox, Jeff <[log in to unmask]>	Fri, 10 May 2002 10:09:13 +0100	247 lines
Re: What's a workorder for you?	Massimo Paolini <[log in to unmask]>	Fri, 10 May 2002 08:54:18 -0700	286 lines

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