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November 2002

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Subject	From	Date	Size
Beeper Pay	Kevin Murphy <[log in to unmask]>	Wed, 20 Nov 2002 12:26:28 -0500	56 lines
Re: Beeper Pay	Gayle Church <[log in to unmask]>	Wed, 20 Nov 2002 09:50:06 -0800	82 lines
Blackberry Resets	Saul Manzanet <[log in to unmask]>	Wed, 27 Nov 2002 14:05:11 -0600	19 lines
Re: Blackberry Resets	Patrick Fennessey <[log in to unmask]>	Wed, 27 Nov 2002 15:14:16 -0500	81 lines
Browser Based Support Application to Chat With End Users, Remote Control and File Transfer	Michael S Donatucci <[log in to unmask]>	Fri, 15 Nov 2002 13:29:50 -0500	65 lines
Change management	Massimo Paolini <[log in to unmask]>	Tue, 19 Nov 2002 10:58:40 -0800	14 lines
Re: Change management	Tom Sawyer <[log in to unmask]>	Tue, 19 Nov 2002 13:55:20 -0800	85 lines
Re: Change management	Heisey, Tom <[log in to unmask]>	Tue, 19 Nov 2002 17:50:20 -0600	39 lines
Re: Change management	Watts, Alan (MIS) <[log in to unmask]>	Wed, 20 Nov 2002 08:03:00 -0000	132 lines
Cisco Router 4 Sale	wayne spates <[log in to unmask]>	Wed, 13 Nov 2002 11:44:35 -0500	12 lines
Cisco router for sale	wayne spates <[log in to unmask]>	Wed, 13 Nov 2002 11:39:24 -0500	12 lines
Computer Procurement and Online Catalogues	Noel Bruton <[log in to unmask]>	Thu, 28 Nov 2002 09:22:28 -0000	18 lines
Costs per call	[log in to unmask]	Wed, 27 Nov 2002 10:21:39 -0000	125 lines
Re: Costs per call	Phil Battrick <[log in to unmask]>	Wed, 27 Nov 2002 10:42:51 -0000	197 lines
CustomerRespect.com survey of Fortune 100 companies	Heisey, Tom <[log in to unmask]>	Wed, 20 Nov 2002 08:19:58 -0600	23 lines
FW: humor -- fast comebacks	Heisey, Tom <[log in to unmask]>	Fri, 8 Nov 2002 09:52:14 -0600	40 lines
FW: [HDESK-L] Tech: Org Chart problem in PowerPoint in MS Office Pro 2000	Darleen <[log in to unmask]>	Wed, 13 Nov 2002 00:19:45 -0500	98 lines
Re: FW: [HDESK-L] Tech: Org Chart problem in PowerPoint in MS Office Pro 2000	Katina Choovanski <[log in to unmask]>	Thu, 14 Nov 2002 14:34:53 -0800	138 lines
Re: FW: [HDESK-L] Tech: Org Chart problem in PowerPoint in MS Office Pro 2000	Darleen <[log in to unmask]>	Thu, 14 Nov 2002 19:09:04 -0500	155 lines
Re: HDESK-L Digest - 20 Nov 2002 to 21 Nov 2002 (#2002-64)	Philip Verghis <[log in to unmask]>	Fri, 22 Nov 2002 05:33:01 -0800	80 lines
HDesk-L Mini-FAQ	Heisey, Tom <[log in to unmask]>	Fri, 1 Nov 2002 09:44:47 -0600	163 lines
HDesk-L Mini-FAQ - Nov 15, 2002	Heisey, Tom <[log in to unmask]>	Fri, 15 Nov 2002 08:26:28 -0600	166 lines
HDesk-L Mini-FAQ - Nov 22, 2002	Heisey, Tom <[log in to unmask]>	Fri, 22 Nov 2002 11:02:16 -0600	165 lines
HDesk-L Mini-FAQ - Nov 29, 2002	Heisey, Tom <[log in to unmask]>	Wed, 27 Nov 2002 08:24:01 -0600	165 lines
HDesk-L Mini-FAQ - Nov 8, 2002	Heisey, Tom <[log in to unmask]>	Fri, 8 Nov 2002 10:04:14 -0600	165 lines
Re: HDESK-L] Help Desk Software: Business Reason Why	Elaine Singer <[log in to unmask]>	Tue, 26 Nov 2002 17:20:19 -0500	67 lines
Re: Help Desk Software: Business Reason Why	Shannon Carter <[log in to unmask]>	Wed, 27 Nov 2002 08:26:52 -0500	65 lines
Help Desks at Airports (?) Common Use Systems (?)	Cindy Buck <[log in to unmask]>	Fri, 15 Nov 2002 10:53:36 -0800	56 lines
Hiring Practices for the Help Desk	Heisey, Tom <[log in to unmask]>	Tue, 19 Nov 2002 17:41:05 -0600	34 lines
Hiring Quiz: Web sites wanted	Patrick Fennessey <[log in to unmask]>	Wed, 20 Nov 2002 14:49:12 -0500	50 lines
Re: Hiring Quiz: Web sites wanted	Trent Dang <[log in to unmask]>	Wed, 20 Nov 2002 14:11:04 -0600	22 lines
Re: Hiring Quiz: Web sites wanted	Patrick Fennessey <[log in to unmask]>	Wed, 20 Nov 2002 15:22:42 -0500	99 lines
Humor - the water pistol	Heisey, Tom <[log in to unmask]>	Fri, 15 Nov 2002 08:30:02 -0600	25 lines
Humor: 2 year old plays cute	Nigel Kendrick <[log in to unmask]>	Fri, 15 Nov 2002 20:13:47 -0000	39 lines
Humor: Hu's on first	Heisey, Tom <[log in to unmask]>	Fri, 22 Nov 2002 11:05:09 -0600	140 lines
Humor: Killer Coffin	Heisey, Tom <[log in to unmask]>	Fri, 1 Nov 2002 09:44:12 -0600	45 lines
Re: Humor: Really lame	Barbara Barg <[log in to unmask]>	Fri, 22 Nov 2002 12:25:47 -0500	25 lines
HUMOR: Thanksgiving	Robert T. Werner <[log in to unmask]>	Fri, 22 Nov 2002 12:12:40 -0500	64 lines
I don't want to unsubscribe...	Nigel Kendrick <[log in to unmask]>	Fri, 15 Nov 2002 21:38:03 -0000	83 lines
I'll be off the list for a wee bit	Ron Wynyard <[log in to unmask]>	Fri, 22 Nov 2002 08:40:59 +1300	39 lines
List removal	Ryan Grimes <[log in to unmask]>	Wed, 13 Nov 2002 11:35:20 -0500	33 lines
Naming Conventions	Busby, Debbie <[log in to unmask]>	Tue, 26 Nov 2002 12:25:43 -0000	36 lines
Re: Naming Conventions	Barbara Barg <[log in to unmask]>	Tue, 26 Nov 2002 09:40:35 -0500	87 lines
Re: Naming Conventions	Watts, Alan (MIS) <[log in to unmask]>	Tue, 26 Nov 2002 14:50:15 -0000	135 lines
Re: Naming Conventions	Cutts, Tanya <[log in to unmask]>	Tue, 26 Nov 2002 16:43:26 -0000	146 lines
Re: Naming Conventions	[log in to unmask]	Tue, 26 Nov 2002 19:46:08 -0500	177 lines
Re: Naming Conventions	Mark Sackson <[log in to unmask]>	Tue, 26 Nov 2002 20:22:36 -0500	190 lines
Re: Naming Conventions	Tom Sawyer <[log in to unmask]>	Wed, 27 Nov 2002 05:56:56 -0800	53 lines
NYTimes.com Article: Identity Ring Said to Victimize 30,000	Philip Verghis <[log in to unmask]>	Wed, 27 Nov 2002 09:15:27 -0800	132 lines
OT: Hardware check software.	Katina Choovanski <[log in to unmask]>	Mon, 4 Nov 2002 08:45:53 -0800	40 lines
Re: Outsourcing Question	[log in to unmask]	Fri, 22 Nov 2002 09:37:19 -0800	33 lines
Re: Outsourcing Question	Barbara Barg <[log in to unmask]>	Fri, 22 Nov 2002 12:52:15 -0500	83 lines
Re: Outsourcing Question	Thomas Schweich <[log in to unmask]>	Fri, 22 Nov 2002 17:35:47 -0800	81 lines
Re: Outsourcing Question	Alan Watts <[log in to unmask]>	Sat, 23 Nov 2002 09:48:46 -0000	68 lines
Re: Outsourcing Question	Noel Bruton <[log in to unmask]>	Sat, 23 Nov 2002 06:55:45 -0000	123 lines
Re: Outsourcing Question	Alan Watts <[log in to unmask]>	Sun, 24 Nov 2002 11:49:23 -0000	177 lines
Re: Outsourcing Question	Tom Sawyer <[log in to unmask]>	Sun, 24 Nov 2002 12:18:33 -0800	46 lines
Re: Outsourcing Question	Watts, Alan (MIS) <[log in to unmask]>	Mon, 25 Nov 2002 10:12:39 -0000	85 lines
Re: Outsourcing Question	Nigel Kendrick <[log in to unmask]>	Mon, 25 Nov 2002 14:14:27 -0000	37 lines
Re: Outsourcing Question	Thomas Schweich <[log in to unmask]>	Mon, 25 Nov 2002 07:44:22 -0800	29 lines
Re: Outsourcing Question	Watts, Alan (MIS) <[log in to unmask]>	Mon, 25 Nov 2002 16:01:08 -0000	57 lines
Re: Outsourcing Question	Mary J. Pierson <[log in to unmask]>	Mon, 25 Nov 2002 11:09:17 -0500	80 lines
Re: Outsourcing Question	Trent Dang <[log in to unmask]>	Mon, 25 Nov 2002 10:25:55 -0600	201 lines
Re: Outsourcing the Helpdesk - desperation followed by suicide?	Noel Bruton <[log in to unmask]>	Sun, 24 Nov 2002 14:54:38 -0000	241 lines
Performance	Trent Dang <[log in to unmask]>	Tue, 19 Nov 2002 16:54:38 -0600	30 lines
Re: Performance	Thomas Schweich <[log in to unmask]>	Wed, 20 Nov 2002 08:41:26 -0800	29 lines
Printing multiple excel files	Kirstie Magowan <[log in to unmask]>	Wed, 13 Nov 2002 13:59:12 +1300	31 lines
Re: Printing multiple excel files	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Tue, 12 Nov 2002 19:43:44 -0600	36 lines
Re: Printing multiple excel files	Kirstie Magowan <[log in to unmask]>	Wed, 13 Nov 2002 14:56:42 +1300	50 lines
SIGNOFF HDESK-L	mary paddon <[log in to unmask]>	Tue, 19 Nov 2002 15:18:34 +0000	14 lines
Tech: Blackberry RIM 850 Battery issue drains, goes dead in one d ay	Patrick Fennessey <[log in to unmask]>	Thu, 21 Nov 2002 13:24:08 -0500	52 lines
Re: Tech: Blackberry RIM 850 Battery issue drains, goes dead in one d ay	Barbara Barg <[log in to unmask]>	Thu, 21 Nov 2002 13:54:21 -0500	65 lines
Tech: Org Chart problem in PowerPoint in MS Office Pro 2000	Katina Choovanski <[log in to unmask]>	Tue, 12 Nov 2002 15:03:59 -0800	46 lines
Re: Tech: Org Chart problem in PowerPoint in MS Office Pro 2000	kim h <[log in to unmask]>	Wed, 13 Nov 2002 11:52:41 +1100	36 lines
TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 09:39:37 -0600	14 lines
Re: TECH: Terminal Services	Butch Knorr (BKK) <[log in to unmask]>	Wed, 13 Nov 2002 11:02:46 -0500	88 lines
Re: TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 10:16:48 -0600	37 lines
Re: TECH: Terminal Services	Butch Knorr (BKK) <[log in to unmask]>	Wed, 13 Nov 2002 11:33:19 -0500	124 lines
Re: TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 10:53:57 -0600	39 lines
Re: TECH: Terminal Services	Heisey, Tom <[log in to unmask]>	Wed, 13 Nov 2002 11:11:24 -0600	34 lines
Re: TECH: Terminal Services	Phil Battrick <[log in to unmask]>	Wed, 13 Nov 2002 17:20:32 -0000	169 lines
Re: TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 11:22:24 -0600	35 lines
Re: TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 11:32:18 -0600	35 lines
Re: TECH: Terminal Services	Kevin Murphy <[log in to unmask]>	Wed, 13 Nov 2002 13:11:17 -0500	193 lines
Re: TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 12:26:28 -0600	22 lines
Re: TECH: Terminal Services	Heisey, Tom <[log in to unmask]>	Wed, 13 Nov 2002 12:28:56 -0600	56 lines
Re: TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 12:39:40 -0600	57 lines
Re: TECH: Terminal Services	Todd Megee <[log in to unmask]>	Wed, 13 Nov 2002 13:18:38 -0600	20 lines
Re: TECH: Terminal Services	[log in to unmask]	Wed, 13 Nov 2002 16:47:22 -0500	57 lines
Re: TECH: Terminal Services	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 18:38:51 -0600	19 lines
Re: TECH: Terminal Services	Daniel LaFrance <[log in to unmask]>	Wed, 13 Nov 2002 21:34:45 -0500	21 lines
Tech: W2K SQL Connections	Patrick Fennessey <[log in to unmask]>	Mon, 25 Nov 2002 16:22:03 -0500	61 lines
TECH: WinNT 4 & Find Files	Clare Agapeyev <[log in to unmask]>	Wed, 20 Nov 2002 16:55:42 -0000	39 lines
Re: TECH: WinNT 4 & Find Files	Nigel Kendrick <[log in to unmask]>	Wed, 20 Nov 2002 22:26:47 -0000	58 lines
Thanksgiving Humor	Heisey, Tom <[log in to unmask]>	Wed, 27 Nov 2002 08:27:14 -0600	41 lines
Unsibscribing Instructions	Mark Kirschner <[log in to unmask]>	Fri, 15 Nov 2002 11:41:00 -0800	111 lines
Re: Unsibscribing Instructions	Heisey, Tom <[log in to unmask]>	Fri, 15 Nov 2002 15:12:13 -0600	123 lines
unsubscribe	D.Holowinko <[log in to unmask]>	Thu, 14 Nov 2002 13:32:54 -0700	32 lines
Re: unsubscribe	Ligia Rodrigues <[log in to unmask]>	Fri, 15 Nov 2002 19:12:05 -0000	70 lines
Upsized Clientele 7.2 to SQL	Farhall, Neil <[log in to unmask]>	Thu, 14 Nov 2002 10:50:29 -0000	19 lines
Re: Upsized Clientele 7.2 to SQL	David Parlante <[log in to unmask]>	Thu, 14 Nov 2002 08:55:02 -0500	96 lines
Re: Upsized Clientele 7.2 to SQL	Mark Kirschner <[log in to unmask]>	Thu, 14 Nov 2002 07:19:39 -0800	38 lines
Re: Upsized Clientele 7.2 to SQL	Xavier Lau <[log in to unmask]>	Fri, 15 Nov 2002 07:08:06 +1100	55 lines
Web based solutions - just how flexible?	Sean Ryan <[log in to unmask]>	Mon, 18 Nov 2002 17:25:56 +0000	16 lines
Web sites	Phil Battrick <[log in to unmask]>	Wed, 20 Nov 2002 10:12:50 -0000	138 lines
Re: Web sites	Heisey, Tom <[log in to unmask]>	Wed, 20 Nov 2002 09:28:00 -0600	219 lines
Re: Web sites	Glen Notman, Consultant <[log in to unmask]>	Wed, 20 Nov 2002 11:14:56 -0500	25 lines
Re: Web sites	Trent Dang <[log in to unmask]>	Wed, 20 Nov 2002 13:16:15 -0600	38 lines
Re: Web sites	Nigel Kendrick <[log in to unmask]>	Wed, 20 Nov 2002 22:22:47 -0000	22 lines
Re: Web sites	David Jones <[log in to unmask]>	Thu, 21 Nov 2002 11:01:43 -1000	22 lines
Re: Web sites	Heisey, Tom <[log in to unmask]>	Thu, 21 Nov 2002 15:23:34 -0600	39 lines
Re: Web sites	Tom Sawyer <[log in to unmask]>	Fri, 22 Nov 2002 07:47:26 -0800	32 lines
Word XP (2002) problems	Dave Jefferies <[log in to unmask]>	Tue, 19 Nov 2002 10:26:41 +0000	32 lines
Re: Word XP (2002) problems	James S. Borg <[log in to unmask]>	Wed, 20 Nov 2002 08:48:04 -0500	50 lines
Word2k, A Link, And E-mail	David Parlante <[log in to unmask]>	Wed, 13 Nov 2002 13:50:36 -0500	211 lines
Re: Word2k, A Link, And E-mail	Kathleen [Kathie] Kaeding Turner <[log in to unmask]>	Wed, 13 Nov 2002 13:55:31 -0600	34 lines
] HDESK-L] Help Desk Software: Business Reason Why	Shannon Carter <[log in to unmask]>	Tue, 26 Nov 2002 16:13:25 -0500	15 lines
Re: ] HDESK-L] Help Desk Software: Business Reason Why	Heisey, Tom <[log in to unmask]>	Tue, 26 Nov 2002 15:43:34 -0600	55 lines
Re: ] HDESK-L] Help Desk Software: Business Reason Why	Noel Bruton <[log in to unmask]>	Wed, 27 Nov 2002 12:17:18 -0000	45 lines

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