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July 2003


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Date

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Announcing July 2003 edition of the Help Desk FAQ

Philip Verghis <[log in to unmask]>

Thu, 10 Jul 2003 04:43:11 -0700

40 lines

Article - "IT Sweatshops Breaking Indians"

Heisey, Tom <[log in to unmask]>

Thu, 17 Jul 2003 14:52:04 -0500

24 lines

Avaya Call Center Elite with Expert Agent??

Herb Rosenberg <[log in to unmask]>

Sat, 19 Jul 2003 19:43:45 +0000

51 lines

Email support and spelling...

Heisey, Tom <[log in to unmask]>

Mon, 7 Jul 2003 08:50:36 -0500

44 lines

Re: Email support and spelling...

Thomas, Kim <[log in to unmask]>

Mon, 7 Jul 2003 07:02:45 -0700

54 lines

Re: Email support and spelling...

Durant, Debbie <[log in to unmask]>

Mon, 7 Jul 2003 10:14:37 -0400

47 lines

Re: Email support and spelling...

Lynda Morris <[log in to unmask]>

Mon, 7 Jul 2003 10:25:37 -0400

75 lines

Re: Email support and spelling...

Heisey, Tom <[log in to unmask]>

Mon, 7 Jul 2003 09:50:57 -0500

66 lines

Re: Email support and spelling...

Trent Dang <[log in to unmask]>

Mon, 7 Jul 2003 09:00:54 -0700

79 lines

Re: Email support and spelling...

Cindy Dooling <[log in to unmask]>

Mon, 7 Jul 2003 10:09:16 -0700

85 lines

Re: Email support and spelling...

Heisey, Tom <[log in to unmask]>

Mon, 7 Jul 2003 12:24:20 -0500

39 lines

Re: Email support and spelling...

Trent Dang <[log in to unmask]>

Mon, 7 Jul 2003 10:32:30 -0700

75 lines

Re: Email support and spelling...

Heisey, Tom <[log in to unmask]>

Mon, 7 Jul 2003 12:38:59 -0500

30 lines

Re: Email/Telephone support and spelling...

Daniel LaFrance <[log in to unmask]>

Thu, 10 Jul 2003 00:34:00 -0400

104 lines

Re: Email/Telephone support and spelling...

Bart Prine <[log in to unmask]>

Thu, 10 Jul 2003 12:26:39 -0700

13 lines

Re: Email/Telephone support and spelling...

Heisey, Tom <[log in to unmask]>

Thu, 10 Jul 2003 16:42:21 -0500

52 lines

Re: Email/Telephone support and spelling...

Findlay, Will <[log in to unmask]>

Thu, 10 Jul 2003 17:08:47 -0500

56 lines

Re: Email/Telephone support and spelling...

Bart Prine <[log in to unmask]>

Fri, 11 Jul 2003 10:48:17 -0700

30 lines

Re: Email/Telephone support and spelling...

Heisey, Tom <[log in to unmask]>

Fri, 11 Jul 2003 14:17:49 -0500

32 lines

Re: Email/Telephone support and spelling...

Cameron Stevens <[log in to unmask]>

Sat, 12 Jul 2003 06:18:24 -0400

56 lines

Re: Email/Telephone support and spelling...

Edwards, Jenny <[log in to unmask]>

Tue, 29 Jul 2003 13:53:58 +1200

55 lines

Exchange Server 2000 Settings

Sackson [US], Mark A. <[log in to unmask]>

Mon, 7 Jul 2003 16:33:44 -0400

24 lines

Fwd: NYTimes.com Article: Monitoring Calls in New World of Quality Assurance

Philip Verghis <[log in to unmask]>

Mon, 28 Jul 2003 07:37:22 -0700

247 lines

Re: Fwd: NYTimes.com Article: Monitoring Calls in New World of Quality Assurance

Kukla, Fran & Ollie <[log in to unmask]>

Wed, 30 Jul 2003 18:35:33 -0700

38 lines

Fwd: NYTimes.com Article: Techies by Necessity, Not by Choice

Philip Verghis <[log in to unmask]>

Fri, 25 Jul 2003 07:10:13 -0700

328 lines

Re: Fwd: NYTimes.com Article: Techies by Necessity, Not by Choice

Heisey, Tom <[log in to unmask]>

Fri, 25 Jul 2003 10:00:40 -0500

54 lines

Handling Emails via Automated Software Modules

Agapeyev, Clare <[log in to unmask]>

Fri, 25 Jul 2003 14:47:55 -0700

28 lines

Re: Handling Emails via Automated Software Modules

Kathleen [Kathie] Kaeding Turner <[log in to unmask]>

Fri, 25 Jul 2003 17:13:50 -0500

76 lines

Re: HDESK-L Digest - 7 Jul 2003 to 10 Jul 2003 (#2003-124)

Mark C. Taylor <[log in to unmask]>

Fri, 11 Jul 2003 09:42:33 -0500

85 lines

HDesk-L Mini-FAQ - July 10, 2003

Heisey, Tom <[log in to unmask]>

Fri, 11 Jul 2003 14:19:20 -0500

166 lines

HDesk-L Mini-FAQ - July 18, 2003

Heisey, Tom <[log in to unmask]>

Fri, 18 Jul 2003 11:13:31 -0500

167 lines

HDesk-L Mini-FAQ - July 25, 2003

Heisey, Tom <[log in to unmask]>

Fri, 25 Jul 2003 09:20:14 -0500

168 lines

HDesk-L Mini-FAQ - July 4, 2003

Heisey, Tom <[log in to unmask]>

Fri, 4 Jul 2003 11:13:36 -0500

133 lines

Humor?

Heisey, Tom <[log in to unmask]>

Fri, 18 Jul 2003 11:14:57 -0500

33 lines

Re: Humor?

John Kozin <[log in to unmask]>

Fri, 18 Jul 2003 14:45:52 -0400

30 lines

humor? Bad jokes

Heisey, Tom <[log in to unmask]>

Fri, 11 Jul 2003 14:23:03 -0500

28 lines

Humor? Business vocabulary

Heisey, Tom <[log in to unmask]>

Thu, 3 Jul 2003 08:23:46 -0500

53 lines

Re: humor? Who could resist posting it..

Lynda Morris <[log in to unmask]>

Fri, 11 Jul 2003 15:38:23 -0400

22 lines

Local Government Employment

Trent Dang <[log in to unmask]>

Thu, 31 Jul 2003 08:46:51 -0700

31 lines

Looking for a sample contract

MICHAEL BERGER <[log in to unmask]>

Fri, 4 Jul 2003 12:26:25 -0700

183 lines

Re: NYTimes.com Article: Techies by Necessity, Not by Choice

RADDA Eldon <[log in to unmask]>

Fri, 25 Jul 2003 10:34:59 -0400

75 lines

Open Source Trouble ticketing & Call management applications

Raed Mounir <[log in to unmask]>

Thu, 31 Jul 2003 14:53:24 +0300

27 lines

OT: Hiring MBAs

Trent Dang <[log in to unmask]>

Wed, 2 Jul 2003 09:00:03 -0700

43 lines

Re: OT: Hiring MBAs

Ed Zucker <[log in to unmask]>

Wed, 2 Jul 2003 10:13:17 -0600

54 lines

Re: OT: Hiring MBAs

Heisey, Tom <[log in to unmask]>

Wed, 2 Jul 2003 15:05:54 -0500

46 lines

Re: OT: Hiring MBAs

Tom Sawyer <[log in to unmask]>

Wed, 2 Jul 2003 17:05:27 -0700

113 lines

Re: OT: Hiring MBAs

Kukla, Fran & Ollie <[log in to unmask]>

Wed, 2 Jul 2003 20:06:11 -0700

57 lines

Re: OT: Hiring MBAs

Tom Sawyer <[log in to unmask]>

Thu, 3 Jul 2003 05:15:00 -0700

43 lines

Re: OT: Hiring MBAs

David Jones <[log in to unmask]>

Thu, 3 Jul 2003 11:54:13 -1000

32 lines

OT: Is there a Training listserv?

MICHAEL BERGER <[log in to unmask]>

Fri, 4 Jul 2003 12:24:41 -0700

181 lines

Self Service Password Reset Tool?

Frederic Terry Wilson <[log in to unmask]>

Mon, 21 Jul 2003 09:17:51 -0500

333 lines

Re: Self Service Password Reset Tool?

David Jones <[log in to unmask]>

Tue, 22 Jul 2003 10:18:57 -1000

49 lines

Re: Self Service Password Reset Tool?

Dummy account for mailing lists <[log in to unmask]>

Wed, 23 Jul 2003 21:56:43 -0600

362 lines

SIGNOFF HDESK-L

Lyse_Chartrand <[log in to unmask]>

Fri, 18 Jul 2003 12:37:43 -0400

33 lines

Re: The ITIL Thingy

Broadhurst, Brian <[log in to unmask]>

Thu, 31 Jul 2003 12:00:05 +0100

157 lines

Re: The ITIL Thingy

Alan Watts <[log in to unmask]>

Thu, 31 Jul 2003 14:03:48 +0100

27 lines

Viewing PDFs on the web

Jera Anderson <[log in to unmask]>

Thu, 10 Jul 2003 10:50:29 -0500

62 lines

Re: Viewing PDFs on the web

David Parlante <[log in to unmask]>

Thu, 10 Jul 2003 12:01:44 -0400

44 lines

Re: Viewing PDFs on the web

K. Jordan <[log in to unmask]>

Fri, 11 Jul 2003 05:30:49 +1000

79 lines

Re: Viewing PDFs on the web

Ron Gilbert <[log in to unmask]>

Thu, 10 Jul 2003 12:32:36 -0700

117 lines

Re: Viewing PDFs on the web

James S. Borg <[log in to unmask]>

Thu, 10 Jul 2003 16:30:42 -0400

51 lines

Re: Viewing PDFs on the web

K. Jordan <[log in to unmask]>

Fri, 11 Jul 2003 07:59:06 +1000

133 lines

Re: Viewing PDFs on the web

Ron Gilbert <[log in to unmask]>

Thu, 10 Jul 2003 15:14:57 -0700

169 lines

Re: web based chat support

Andrew <[log in to unmask]>

Tue, 1 Jul 2003 17:06:37 +0100

66 lines

WXP Services

David Parlante <[log in to unmask]>

Mon, 7 Jul 2003 15:05:39 -0400

187 lines

Re: WXP Services

James S. Borg <[log in to unmask]>

Thu, 10 Jul 2003 10:54:55 -0400

249 lines


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